I live in Australia and I regret having anything to do with this company. Some time ago I ordered and paid for the Spotlight Verlag magazine Deutsch Perfekt. I received it for a year and then I cancelled my subscription. I received a letter from them in the middle of this year advising that I owed an extra Euro 10.40. As I live in Australia I sent them the money by bank transfer using Worldremit - (transaction number 43290864). Yesterday I received by mail a letter stating I had not paid the amount. The letter advised me that I now owed Euro 18.40 (Euro 8 for 'late payment' fee) and threatened me with referral to a debt collection agency. I have emailed them, attached my Worldremit receipt for my payment, and I called them yesterday and spoke to a lady who was very unhelpful, and then I called again and spoke to another lady who was more helpful, and she stated she would pass my letter on to the accounts department. Despite asking for an email from them confirming my payment I have heard nothing. I personally would have nothing to do with this company again and I don't know if in the future I will get further letters threatening me with a debt collection agency for a small sum that I have already paid.
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