Should be 6 stars .
The quality, personal service is outstanding.
Would recommend 100%,
Ordered my snorkling mask with a tricky prescription and cant believe the quality of the vision ,
Review by Shaulett Temminck1 month ago
Andy was great with my son and the glasses arrived very quickly. Two very happy customers :-)
Review by Naedia1 month ago
Superb experience from start to finish. Andy is extremely helpful and happy to answer any questions via email or phone, even at weekends. My sons football goggles are a particularly high prescription but this is not a problem for Rockspex.
Delivered to me in under a week.
If you need good service and a great product tailored for you or your kids then this is the place.
Anyway must go its time for the match.
Review by Pitchley Brazear2 months ago
Very helpful, our son has a very high prescription and other companies had said they would be able to assist but when it came down to it they couldn't.
Kept us informed all the way through the process with excellent communication.
Review by XiaoK2 months ago
Service couldn't be bettered. Admin side was faultless and glasses arrived much quicker than forecast.
Review by Kendol2 months ago
Excellent Service yet again
Review by JoanSanders2 months ago
Very helpful when contacted good service received quick turn around and delivered on date advised on despatch email.
Review by Scadwolf2 months ago
Fantastic service from start to finish by Andy, regular updates on the order.Quick and efficient delivery.Would definitely use again in the future.One very happy boy 😁.Thank you
Review by Ellyce2 months ago
We wanted a pair of sports glasses for my daughter. We had no idea where to begin and high street outlets were lacking in both stock and expertise. A little apprehensive at first, we tried looking online. I wasn't convinced as with fussy teenagers, the fit and look was more important than the lenses! Even though she cant see without them. We contacted Andy at Rockspex and he was great.
Offered advice on fit, size and shape as well as the pescription required and use and care of the glasses.
Happy that we had found the right pair, we sent off my daughter's details and paid for the glasses. Andy kept us informed via email about the progress of the order and everything was hassle-free and the glasses arrived just over a week later.
They fitted perfectly and look "cool as Hell!".
Job done, I'd say! Great product, fast delivery and superb customer service. Highly recommend!
Review by Boontoh2 months ago
Andy gave me very helpful advice over the phone on what frames would work with my prescription. Surf glasses arrived quickly and work perfectly!
Review by Khuldeepak Regian2 months ago
Fantastic Glasses with absolutely fantastic service. Such a breath of fresh air to deal with a company that prioritises customer service above all else. Will be using them again and again. Thank you so much!!!!
Review by Antra2 months ago
troublefree and reliable service
Review by Ahraz Imformation2 months ago
Third time I have used rockspex always very helpful always very efficient
Review by Shadowheart3 months ago
Customer service is unparalleled, from start to delivery I was kept informed at every stage.
The products are exactly as described and of the highest quality.
I unreservedly recommend this company to anyone looking for quality of the highest order.
Review by Vampiratess3 months ago
Really excellent. Very helpful and rapid service.
Review by Divingtech3 months ago
Excellent service. After a very bad experience with Vision Express, I needed someone to restore my faith in customer service and expert knowledge in the optometrists world. Andy from RockSpex did this easily, two weeks later I received the sports glasses for my 12 year old son and he couldn't be happier.
Review by BigWhiteBoyChickeNugget3 months ago
Plenty to choose from, good service and speed of providing glasses.
Review by Jarmanjit3 months ago
Rockspex is a superb company, run by Andrew. This is a company producing unique safety eye protection for sports and motorcycling. Eye protection is incredibly important and how well the eye protection fits during the activity. Thank you, Andrew, for a great service and product.
Review by Amberlea3 months ago
If carlsberg did customer service. Thanks again.
Review by Cutwater3 months ago
Superb support while choosing glasses. Then kept me informed as order was processed. First class product. Thank you
Review by Nedim McNaney3 months ago
So good to deal with a small business where personal service is central to the offer. I placed my order 7 days ago, this was followed up by Andy with a query about my, frankly, weird prescription. He also told me that delivery would be in about two weeks.
Yesterday he sent me a text AND an email to tell me that he'd posted the glasses by Royal Mail special next day delivery and that they would require a signature on arrival. The glasses arrived today. Seven days start to finish. Nice to deal with somebody who understands the concept "Under-promise, Over-deliver."
Oh, and the product is great too. Thank you, Andy!
Review by Hothubbles Champken3 months ago
I am rarely moved to write a review but Andy and his Company are brilliant and certainly merit it. I have poor eyesight and a difficult prescription and wanted to buy a mask for snorkelling. Andy discussed all of this with me and gave sound and very professional advice. The mask has arrived today and it is perfect. It will transform my snorkelling - sharp and clear vision is a wonderful thing! I cannot recommend Andy highly enough.
Review by Kyley3 months ago
First rate service
Review by Llkkaa4 months ago
Processed my order really quickly. I accidentally missed some information on the order form and received a call from Rockspex to clarify. I believe I received the prescription sports goggles within 7 days of ordering ( I live in Australia).
The sport prescription is perfect and match my prescription on my day to day glasses. He goggles are sturdy and won’t break (I do amateur boxing) and i can take a few direct hits on the face (I’m not that good at boxing) before I have to reposition them.
Review by ViktorK4 months ago
Like most people I'm often too "busy" (lazy) to write reviews unless I'm asked for one BUT the service I have had from Rockspex has been fantastic!
Not only was the price almost HALF what I was quoted by my local optician but I received a text and email informing me that they had been dispatched by next day delivery after a week which was much earlier than I expected!!
Having tried them on and used them the quality of the prescription lenses seems very good and the prescription is perfect.