My personal experience negative, unfortunately. Poor communication. Just no answering. ignoring the simple and natural asking of customers. No GLS Parcel numbers / Track IDs. Looks like entry level business quality. I wish for you make it better.
Review by Dinay2 months ago
Good team, good prices and quality goods. Thanks !
Review by Xhois3 months ago
After some time and efforts case closed. I' m satisfied. I wish success to navigate your business. Gintas
Review by Zubeyde7 months ago
Crampons delivered as ordered and in reasonable time. Just remember to inform client by providing a tracking number.
Review by Bafford2 years ago
After several emails and few months we have made both parts happy. Despite rough start, I was finally contacted directly by CEO with who I was able to clear all issues and compensate my effort in solving the original claim. The original problem was within their EAN codes that had been mixed and that I was originally contacted with wrong personnel.
All good now!
I made an order at the beginning of April. In items received one item was completely wrong and other was missing parts or used.
Issues with communication. I started processing the purchase via paypal.
Review by Ashleigh2 years ago
Nice price, delivery to the Netherlands was fast.
Review by Edic2 years ago
I made an order that I would pick up in store while flying to Germany for a few days. I did manage to mess up the order and send it to a German hotel address so after contacting the staff I was advised to re order and get a refund on the initial order. Long story short that although the situation was a bit unusual they did manage to pull it through very professionally and politely thus the 5 stars. Only gripe is that the webshop could use some love and modernization.
Review by Dalesia3 years ago
Iam really happy with this order
Review by JBLocal Yrlas3 years ago
order arrived fast and working perfectly !
Review by Mellanee Moling3 years ago
Except for a bit of a language barrier, everything was better then expected.
I am not used buying more expensive things abroad and this was my first such an experience.
The whole process didn't take longer then 10 days even the item I had bought was not at the stock and needed to be ordered.
Review by Markysek3 years ago
EVERYTHING WAS OK
Review by Bafford3 years ago
The Edge 520 is exactly as described and the delivery was super fast.
Review by Arczyk4 years ago
Two days for a package delivered in UE. That is fast!
Review by Shanique4 years ago
I have bought Garmin Oregon 600 from the shop. It had the best price on the European market. The shop provided DHL tracking number and communication was good in generally.
I highly recommend the shop and I'm gonna to order more from them. They got free shipping for order more than 149€ but under that shipping fee is really reasonable and shipping is really good from DHL.
Review by Nirely Dzimwasha4 years ago
Do not order in this fake webshop!
The ordered item was on stock (according to the shop) but after weeks waiting still no delivery!
Customer service promised delivery early this week.
This BAD webshop does not react on e-mail messages.
Review by Adredre4 years ago
Sportgigant sold me an indoor trainer with a multiple page description of the features. They didn't deliver that trainer. When asked about the difference, they denied there was any difference at first. Once I proved the differences and showed them the print out of the website before and after they sold the trainer (they changed it dramatically) they said "but the other one costs more".
Don't buy from them!
Review by Cesilee5 years ago
I ordered a powerstation at 28 Mars, 1 month later, I called: answer: it will be delivered next week.
2 weeks later - second call: next week we will deliver
1 week later, still nothing delivered - third call: we will deliver next week
Why lügen????? why don't you tell the truth? It is better to tell the truth and say that it will take 3 months instead of lügen !! I am disgust to accept lies all the time !!
Review by Arvy6 years ago
Uberfast delivery, very easy transaction and I love the fact that you can pay with Paypal.
Excellent, will recommend to friends.
Review by Debrittany Neadle6 years ago
I got what I ordered, the product is perfect. And it was also cheap. But the delivery time was 5 weeks and it was not the answer to my inquiries via email. Customer from Denmark
Review by Amersham Derrow7 years ago
Extremly unhappy with the way this store acts.
Says it has a product in stock, over a month later nothing is shipped, and I have to pick another product. To this date over two weeks later they haven't credit the differance.
Review by Brianito7 years ago
Super Service, nette Personen am Tel, prefektes Service
Review by Hadwin7 years ago
It was my first buy from sportgigant and it was not a pleasure. From payment do delivery it was over a month. At the begining, the communication was good, but it then disappeard as they would´n answer my emails. I had to contact the service support and tell them just that. Then they started to communicate very well, even by phone (i´m from Portugal), so in the end i still recommend this dealer. Maybe they should renegotiate with their suppliers, who take too much time to deliver them the goods.
Maybe the next time it goes better.
Review by Hariz7 years ago
Great service from the Austrian team.
I had some difficulties with the delivery - as DB Schenker Hungary did NOT notify me, just showed up at my apartment. Of course I was not home, I was working.
They charged extra for the delivery to door (2nd floor) but the driver and his helper were surprised that they had to actually really bring the package up the the 2nd floor, and not just until the building door.
The ordered item (Bremshey crosstrainer) is very good, and you provided a fair price, and great service with the free shipping!
Review by Kawlinn7 years ago
It took over 9 weeks to get my packet. The money was drawn from my account the day after. in the the 9weeks it was me who had to call and ask what is going on
Review by Atarius Janbaz7 years ago
can you give me news of my order No. 006089 of 16/04? I notice that I have no response to my comment of 24/04.
The need is urgent my order and I hope you can respond quickly to my expectations