Ordered 2 bicycle bags on 16th May 2019. Was to be delivered in 2-5 days. Every week we were told delivery was delayed. Then they said we could cancel and be refunded. We said we wanted a refund but then heard no more. No reaction to emails and phone is on voicemail.
No money was refunded.
We had paid using PayPal.
However, when we checked our payment we saw no payment recorded on PayPal so it seems that we never paid! But they didn’t tell us!
Very bad communication.
Review by Grimalkin Hilbrich7 months ago
I bought 2 bike baskets on the 2nd of may via paypal.
I asked every week when I will receive the products, they always said they are not available yet.
After 5 weeks I cancelled the purchase and asked my money back.
They confirmed via email that they`ll return the money within the same week.
That was almost 2 weeks, exactly 12 days ago. They are not reachable on phone or answer to mail.
Now I`m going through Paypal customer protection to get the money back.
Never pay with visa card or any other payment-only paypal, because they are able to get your money back!!
Never purchase anything from SPORTBEER B.V. !!!
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