Very hard process to cancel. Fraudulent can't and won't let you cancel subscription if you attempt to you will no longer have account access to manage subscription.
Review by Bassit Couri1 month ago
This is a complete scam. None but one or 2 info easily googled for free are correct. Shame on these people.
Review by Helica1 month ago
I have been charged USD18.90 by Www.spokeo.com since 2018 for every month and I have discovered it in October 2019. I emailed the said company, Spokeo but after getting some facts on the matter, they went silent.
Review by KFoyster Taradoux2 months ago
You use it one time and they take your money for months. I called 2x to cancel it and here we are again another $20.00 and we will give you 7.95 back as they try to offer you another deal. Complete SCAM!!!!
Review by Sverrir Ethwa2 months ago
First of all they charge you $.95 cents to use it for a couple of days but then if you want anything other than thier address or number you have to pay an additional $4.95 to open marriage or court records and then guess what they have NOTHING!!! And the sad part is it isn't just Spokeo.......it's every single one of them! Been Verified, People Finder, Truth Finders Ancestory.com all of them!! None of them had correct or updated information!!! Not even Equifax, Trans Union. NO ONE HAS ANY INFORMATION you don't already know!!! None of them had the correct information on anyone I pulled up my dad, mom, friends, husband! Starnge don't you think? No current phone, address,emails,siblings,children, marraiges nothing.. And then turn around and charge you $29.99 for the next month before your free trial is even over.
Review by KGraves2 months ago
Scammers do not use them. They charge you for a service you do not use....!!!!Scammers do not use them. They charge you for a service you do not use....!!!!
Review by Rashmina Yaghmour3 months ago
Bill my credit card 27 times in one day.did not apply for monthly subscription, used site to search paid 1.99 start billing my credit card io yo $367.00,for what I dont know.
Review by TweetikinnS3 months ago
I was being kind, helping out a client and I got SCREWED by SPOKEO
7 day Free Trail then monthly $24.95 WTF!!!
Not worth it!
Rude customer service!
I'm so upset!
I will never try their services
Review by Swooshpragler4 months ago
What a scam. I have one $.95 charge and 14 $24.95 charges since 11/2/18. Sometimes 3x per month. I don't even know what this is for. Going to call my CC company tomorrow and have the charges reversed.
Review by Shrabani4 months ago
I did one search during my 7 day free trail period, I also canceled it that day, I have 3 charges of 24.95 on my bank statement that I did not authorize, 5-20-2019, 6-19-2019 and 7-19-2019.
Review by Martuna4 months ago
NOW...that I saw too many honest reviews of negative factors and all the things that people don't like in an hour and not satisfactory I'm not even going to attempt it or try it you know you think it's normal it looks like it could be looks like it could work but at the end of the day so many people can't be wrong I mean 10, 20 maybe 100 but over 400+ and pretty much everybody's not happy no hell no I'm not only not trying this $#*! I want to stay away from it and again I'm glad you all were honest reviews !!!!!!
Review by Varf4 months ago
Didn't even go through with the charge for 99 cents and now I have a $20 charge monthly.
Total scam. Don't do it.
Review by Praveendra Derrow4 months ago
Signed up for a month period, paid via an account I don't use often. Bank informed today I had no money left in that account. Turns out they have been taken money without my permission (£115). Spoke to them on chat & the lady said I could easily opt out by going to 'opt out' button on membership account. I told the button doesn't exist and I should have a refund and why no receipts or confirmation e-mail that my service has been renewed. She said they are working on a receipt system and that she can cancel my account her end, no refund. They are set up so once you pay... you carry on paying. Do not sign up with them, they make it impossible to unregister. They are total thieves !!
Review by KLoveNM5 months ago
I did a search on Spokeo of a phone number that seemed suspicious to me. After charging my credit card $1.95 they gave me absolutely no information. No name, no address, nothing. I contacted customer service demanding my money back, but have yet to hear from them or get a refund. How does Spokeo get away with ripping people off? How do they justify charging people when they don’t provide a service? What a scam
Review by Demilade5 months ago
Stay as far away from this company as you can. A simple $.95 phone number search turned into a recurring $19.95 monthly charge that I failed to catch for a long time on my business credit card. No invoices. No notice of the recurring charge. Nothing.
They are stealing money from people and they obviously know it. When I called to complain they refunded me about 1/3 of the charges without even a discussion. When I asked for a full refund their "supervisor" Monique (ID #1242) read from a script and was ready to hang up on me before I protested. Ridiculous company.
They will be defendants in a class action suit before long.
Review by Watchfan Pahls5 months ago
Did a search on Spokeo of a phone number I felt was suspicious. After charging my credit card $1.95 they gave me absolutely no information on the phone number. No name, no address, no relatives, nothing. How do they get away with charging people when they don't provide the service they promise? Complete scam.
Review by MamaStay Kasinga5 months ago
I did a few searches and they were a waste of money. Be careful of the teaser rate. If you don't cancel within the teaser period the company will start charging your credit card with no monthly invoices or any other notice. The customer service representative said the terms of the contract were sent by email. I never saw it and they did not provide any evidence that the charges were authorized. Your best bet is never to get involved with this company in any way.
Review by Sheleta6 months ago
I looked up a former contact’s information online. I purchased the contact information for 95¢ from Spokeo on April 8, 2019. Spokeo enrolled me into membership without my permission with a $24.95 monthly fee. I canceled on April 15, 2019 when $24.95 billed my account. I contacted Spokeo to cancel the membership & requested a credit of $24.95. Spokeo will only credit me $9.95 for something I never enrolled. This is fraudulent. I did not request this membership.
Review by Yadeesh6 months ago
Thank all of you for your reviews of this worthless website I'm sorry all of you got taken for your money and I thank you for helping me keep mine why has the government done something to stop them
Review by Mayza6 months ago
Found my self and my family. But they have me listed as 42 years old. Im 23, born 1995. I have no idea how they have my age wrong considering I dont lie about my age " i have no reason to." LOL Idiots
Review by Bafford7 months ago
I put my own hotmail address in, came back I was a 66 year old man out in the sticks. Complete waste of time and lucky I didn't get to the pay section. Stay away!
Review by Bafford Katchetowa7 months ago
I requested information on an email address that I believe was used in a scam on a friend of mine. After paying my .95 cents (and NOT selecting the free 7 day trial) I received 'no results' as my result. Wait, what?!? The system doesn't check to see if there is anything legitimate, it just takes your money. Then I received an email about my free trial (which I didn't want). To their credit, after I explained I didn't want the free trial OR the $19.99 per month they wanted to charge for an ongoing account, they said they closed it and my card won't be charged. That remains to be seen, but so far, so good. In the meantime, before my free trial was closed, I looked up myself. The information is way off. I wouldn't waste my time or money with Spokeo.
Review by Elwe Tolstrup8 months ago
I tried the 99cent charge to look up a number that had called me. Spokeo gave no further info than I could see for myself. Their 99cent charge is to get your billing info . It was a 7 day free trial, on the 7th Day they tried to withdraw 24.95 from my bank account. My bank held the request. When I contacted Spokeo they said they would cancel my subscription!!!!!! Effective May2. I told her that it is April 2nd. Cancel it Now. She spoke to her supervisor and removed the charge. But kudos to my bank that held it up for review.
BTWAY that 24.95 charge would have been monthly!!!!! I laughed and said people actually PAY FOR THIS?!
Total scam. They probably set up robocalls to annoy people to generate need for their service.
Review by Starklenx8 months ago
The company is useless. Just did a lookup for my friend as a test and paid money. The returned result was zero of everything. And I had to pay to receive PDF. Don't waste your money people
Review by Kadetta9 months ago
Unfortunately, I read these reviews after the fact. I paid .95 for a 7 day trial, cancelled on day 2 of the 7 days because it's a useless site with a lot of incorrect information, that just wants you to pay more and more money. I called the customer service number and verified that my cancellation went through, which they verified that it did, and I asked the name of the representative and extension, and if they would send me an email confirmation of that, which they seemed more than happy to. It never came. They don't intend to give you a confirmation in writing. I am going to report my card lost/stolen and get a new card number. Not setting myself up for these SHYSTERS. I'd like to see a spokeo representative chime in right now as they have on ALL the other bad reviews and explain to me why JUAN could not send me an email confirmation of cancellation. Waiting......