Helpful valuable products. Highly trained, cust focused staff. Polite/Prof, above and beyond attitude. Easy to navigate the products.
Review by Suleica Ranara4 months ago
I have used SpeedFixTool for a number of years now and have found it to be very good and useful in speeding up my computer and resolving occasional computer glitches.
What I find to be amazing, however, is the level and amount of service offered to me if I have an issue or experience a glitch with SFT. The support team respond promptly, they are friendly, knowledgeable and quick to resolve any issues.
Review by RHouser7 months ago
I have been using SpeedFixTool for sometime and I love it. "SpeedFixTool" is a very essential and helpful software. Support team also very helpful. I needed some help with the tool and Customer Support Manager - Jed was very helpful and professional to resolve the issues. Thanks!
Review by Piray Grysko1 year ago
The man that I worked with (Jed) knew exactly what the problem was and how to fix it and did the fix quickly.
Review by Maggiethegrump Kluin1 year ago
I recommend Speedfixtool. Support is excellent.
Review by Mashru1 year ago
Very cordial knowledgeable and professional, stuck with it until the problem was resolved. Service was excellent
Review by Espinar Palenius1 year ago
Great customer service, some difficulty activating the software but they took care of it immediately.
Review by Goggin1 year ago
Excellent support and troubleshooting from remote. Took all the time necessary and was very patience. Kept me informed at all times what was doing and why. Great program at a very good price. Highly recommend
Review by Bafford1 year ago
Great service, on-time and quick.
JED WAS EXCELLENT.
Review by Ekm Salijevski1 year ago
Above and beyond!
Jed was great, very professional even after my being late. Problem solved!
Review by Makiyah Amneisia1 year ago
Jed got the job done and all is working fine.
Review by Realdealneil1 year ago
I started having problems with my Speedfixtool so I contacted the support team and I was soon contacted by Jed who was brilliant and resolved my problem very quickly. I am not very computer literate so after a couple of emails to Jed he decided to do a screen share and after adjusting a few things everything is up and running. I would never be able to sort it out like he did and he was very good in keeping me informed as he went along.
Review by Bafford1 year ago
Twice I have had to go through a re-install. The product key had to be reset. Jed with customer service was the greatest help and walked me through each step needed. Absolutely recommend this company!
Review by Gonz1 year ago
The program I purchased was an update of one I have used for years with great satisfaction. The update was trouble from the start. It would not load at first so I reached out for help and Jed got it to load. Nine days later it crashed and wouldn't do anything but flash an error message saying if a fix presented itself I would be notified. I reached out for help from Jed again and again he made it happen. The fix took over three hours and ended up being replace the new program with the old program. So I ended up paying for the new program, not getting it and the purchase I made in October of 2017 finally started to work in January of 2018. Some of the delay was my fault due to anger and frustration but I'm sure in nine months I'll be getting a bill for another "year" of protection for my computer. I have to commend Jed for being polite, professional and creative in fixing my problem. He stuck to the issue until it was working again. Here's hoping it breaks the nine day record.
Review by Suhaili1 year ago
After one year of using this service, I had the need arise to call them again. I contacted Jed whom had helped me before. I got an e mail reply, a resolution to my problem, and I was back up and running within 2 business days. It had been at least one year since my last contact with them and it was as if they never forgot me. That's unusual nowadays. In fact, its unusual to get any customer service today that I walk away from feeling absolutely fantastic !!!! Jed, fixed my issue, and I was once again a happy customer. This company has exceeded my expectations , not once but TWICE now. If you are considering using this product, or need this type of service, DO NOT HESITATE ONE MORE MINUTE. Go now and buy this product. Buy yourself an early Christmas present and enjoy for may years to come !!!!
Review by KvB1 year ago
Best 'over the pond' computer service I've ever had. I was in trouble and now I'm not !! Thanks to Jed and his efficiency and helpfulness, I'm up and running again with a great product.Thank you all.
Speed Fix Tool....simply the best.....
Review by WilliamAylward1 year ago
Due to being first time on Speedfix Remote Support Session, I was able to reschedule my events , and thanks to Jed for having much patience and friendly customer service, all situations were resolved
Review by PBee1 year ago
Very professional and was able to repair my PCs problems with Speed fix
Review by Ciaran1 year ago
Very good and quick response,when I needed some help about my installation after after installing new hard drive.
Review by Wolfan1 year ago
Great customer service and great software
More than worth the price you pay.
Review by Costar1 year ago
Thanks for your patience and support figuring out the error
Review by Kstorgersen Evrim2 years ago
This is a great program I am on year 3 with it. I recently upgraded my windows 10 and unfortunately it stopped working properly so I contacted them vial email and got a reply back within a few hours. They stuck with me until everything is working perfectly again. I really recommend this program to keep things working well.
Review by Jkn2 years ago
Jed demonstrated outstanding expertise and skill in diagnosing and resolving the problem I had activating the program on my computer.
Review by Shanetta2 years ago
The super gentleman I worked with took care of the problem almost immediately! And I cannot say enough kudos about him!!!
Review by Bahoz2 years ago
Jed was great. Very helpful in resolving my problem!