This company advertises that it is out of Brendon FL but when I tried to return the items I purchased (on my own dime) it was returned to sender by the post office. It also advertises satisfaction guaranteed but I'm very unsatisfied and I'm trying to get my money back and so far they are just giving me the run-around. I've been jumping through hoops sending pictures and now they are asking me again to send back the clothes to an address that doesn't work (5807 Covey Ct, Bradenton, FL 34203-7157). One of the items purchased never even came and the ones that did come were not as described and didn't fit right. This company is a joke.
Review by Shimin Ostling2 months ago
We have ordered 4 dresses, none of them looked even close to what they look on the website. The material is really bad, the dresses fall apart by looking at them.
We want to return them, they sent us a return address, but this turned out to be wrong, the package (which I had to pay for) was returned. Since then, they don't reply to any mails any more, also their help line does not react.
Stay away from this "shop", it's a SCAM
Review by Momika3 months ago
I don't know why I fell for it yet again. The first time I ordered a ring, and it looked like something a 5 year old would wear.
Then I saw this lovely chunky huge blanket half price ($75) ordered it, and it's tiny. I put it in my cat's bed.
NO more money will be spent on Speakshop.
Review by IzzyBae3 months ago
If there was a 0 star rating I would give Speak that. I ordered a beige large chunky knit blanket which arrived today 5 weeks later. The material is a cheap polyester/ almost “cottonwool” like material that you can literally pull apart by hand!!!! And the colour is yellow, not beige!
The most annoying part about this all is that I paid $95 for this piece of crap!!!
I am hoping to hear back from them regarding the return process and expecting a full refund for this order !
Review by Jokull Gulla3 months ago
If you are considering buying from Speakshop, don't! You can find the items advertised on their website elsewhere for much cheaper, and the fact that they use the same photos for their website as wholesale websites where they source clothes from shows they don't really put a lot of care into checking for quality. For example, a dress I was looking at was priced at around $209 and about $50 with a discount. However I could easily find it on three other websites at around $32 and around $24 just through Google Image Reverse Search plus a little extra digging.
You're better off getting them from those websites instead where it's cheaper and you can read their reviews.
Review by Kimi4 months ago
I first ordered a bracelet from them, it was shipped on April 6th, never received it!
I didn’t know they are the same company when I ordered a couple of blankets. One was reduced and ordered a second and its half of that. Well they debited from my account another Order amount! How dishonest can a company be?!!
No phone number to call and dispute a transaction either! Shotty way to do busines!!
April 28th, I ordered a blanket and got one the size of a towel! This company is a scam!
Review by NBellson Hilgediek4 months ago
Really disappointed of this shop.
I ordered six dresses in May 2019 for a special occasion and only received five of them. Although I ordered all of them in the same size, some of them were too small, others were way too large. Sadly, the quality did not convince either. It was clear to me that I wanted to return all of the items so that I would get my money back.
I sent an email to the support and got a surprisingly quick answer, however, they only wanted to put me off with a replacement.
I insisted on returning the items and getting a full refund as according to their website, they follow a 100% money-back-guarantee. I haven't heard from them in two weeks and I'm honestly very mad about the whole situation and the bold behaviour of the support service people.
Please don't fall for the pretty pictures of their items. The poor quality and service are not worth the price and nerves you're investing in this shop.
Review by Jewelson4 months ago
RUN AWAY from this company ! What they advertise is NOT what arrives. BAD workmanship cheap material and color not at all what is advertised.
The parcel arrived direct from chinese factory taking nearly 2 weeks.
I am returning THE WHOLE ORDER
Ordered and reviewed by Geena edwards
2 skirts and a pair of really cheap earrings - WILL UPDATE THIS POST WHEN I ( HOPING ) GET A REFUND - I contacted my bank as this company should be banned
Review by Glauco4 months ago
I ordered a pair of shoes three weeks ago. I should have read the reviews prior to ordering. I thought since the Company is advertised on Pinterest it was good. The email address to contact them keeps returning back undeliverable. I have no way to contact them and no shoes.
Review by Cheena4 months ago
I bought a bracelet from them and everything was ok. It took about ten days to receive the parcel but when I received it I was happy to find that it was 95% as described.
I read many reviews about this store, obviously I read the opinions after I bought the product 😁😁😁, and even if the opinions were very bad and I was scared that I will lose my money, I had the pleasant surprise to be ok.
I live in uk if that is relevant for delivery time.
Review by Gaynel4 months ago
Please do not order in this shop! After 7 weeks there was still no delivery, probably will not come. Money gone, disappointment there.
After many weeks, the bracelet still came. I had not believed that anymore.
The stones are beautiful, if not as brilliant as in the photo. The leather broke when the bracelet got wet. I'll rap it.
Review by Kittidech4 months ago
Do not order. Scam!!!!
Review by Avgardella Malwah4 months ago
This company is a scam, I saw on Facebook the advertisement, 100% Guarantee, it took 6 weeks, to receive them.tried the shoes on the same day I received them they didn’t fit, then they had all these letters on the top of the shoe. This girl Michelle, wouldn't’ Refund my shoes she wanted me to buy something else, when I said give me a refund she never talk to me again. $71.00 I got took on. This is the first time I bought a product online, and didn’ Stand behind what they said. I hope they shut you down. Order #71267
Review by Bakhodir Ried4 months ago
I ordered the large knit blanket. It left unpleasant polyester fibres everywhere, timber floors, carpets and incl on my face when i swung it around my shoulders. The dog would not even sit on it, so it is in the bin now. The worst purchase i ever made on line. It is heavy duty bad stuff, not sure polyester or what fibre it is.
Review by Srikrishnan Lorren4 months ago
The scary thing about this store is that they never even address all of the accusations about fraud! They just respond with a cookie-cutter reply, which is ironic since on their 'about' page they state they hate cookie-cutter clothing. Obviously this store has major issues with shipping products from China or other countries that aren't even the real items shown on the website. Plus, every item on their site has a rating of 5 stars, but you can't access the reviews! I've never even seen that. All of the reviews on Trustpilot for their site are bad reviews. So who are all of the people giving them 5 stars? Nobody...that's why you can't read the actual reviews. Their site states that 574k people like them on Face Book. But their FB page has over 1M likes, but as you may suspect, there are no actual reviews on there either. So they are clearly making every attempt to keep the real reviews, which expose their shady business practices, out of sight. Everyone needs to complain to the Better Business Bureau, which you can easily do online, who will shut this place down if it receive all of the complaints below about fraudulent items and delayed refunds. Instead of responding with 'email us your problem, have a great day', the owner should just start running a legitimate company that ships the actual products shown on their website.
Review by Jorga5 months ago
This company is running a scam, been 6 weeks since my order, no update, no reply to multiple emails.
Review by Zhenghui5 months ago
I'm glad I googled speakshop reviews before I purchased anything. I like to do my homework first 😏 so I read all the horrible reviews...poor peeps! Btw I had seen there advertisements on snapchat and some of the items looked pretty cool and I was about to purchase but my instinct kicked in..thank God for that!
Review by Bayang5 months ago
Never would I purchase from this company again. Horrible communication. I ordered over six weeks ago, and had to finally contact them, only to learn they just sent off the order. No apologies, just lies. Worst people I have ever dealt with!
Review by Fredia5 months ago
I can't even rate this but couldn't submit the review with out at least one star. What a disappointment! Truly disgusted! I ordered 5 things, one never came, and every piece of garmet was made from the worst fabric I've ever felt, pretty sure Barbie clothes are made with better fabric. I never order things from online but truly thought I was making a good investment. What a joke. DO NOT ORDER, total scam!
Review by Quynhnga5 months ago
I am only giving 1 star because 0 is not an option. Still haven't gotten my order. Checked link to receive updates but have gotten none. They do not respond to emails so don't waste your time. They have no phone number to check. I thought maybe my package was delivered and maybe stolen off my porch or something. After reading these complaints I realize they are a crappy company. I am now no longer excited about getting the chunky blanket and giving it to my wife. Sound like from reviews it will be cheap and will end up being a dog bed.
Review by Perimeter5 months ago
Do not purchase from this company!! They are the worst. First of all, they take your money and don't ship your product for 6 weeks -- and will not cancel. I reported them to Pinterest. I purchased a pair of winter slippers for $65 in January -- they will be here in March. Plus, I tried to cancel the order after 2 weeks and they said they had shipped. Oh, no they hadn't!! A label was made after they had told me they had shipped. The worst!! Plus -- add insult to injury. I could have purchased the exact same thing -- same product photo and everything.. for $23. Horrible human beings.... Don't purchase from them -- they do not care about anything except making a dime. Wish I would have read the other 73 reviews of people who say the same thing.
Review by Lielí Millis5 months ago
I ordered shoes on April 17. Just received them. Both shoe boxes are damaged and the shoes don't fit. I just looked at their return policy and they say return within 30 days of purchase which is just about up thanks to a ridiculously long shipping timeline. I now pay my own shipping to return them and then they will decide if I can get refunded. Well- so I now have to send the shoes back after waiting weeks to get them and hope to get refunded?????? I will be out of money and shoes? I emailed them weeks ago about the status of my order and did not get a response. So disappointing.
Review by Dugal Walmley5 months ago
They did one better with me!!! After waiting 3 months and complaining non stop to them this week I received..... an EMPTY package !!! That’s a first. Has anybody else received an empty package from them ??
Review by Franckycharly Rossato6 months ago
I ordered a wrap jumper and it took ages to arrive and when it came it looked very poor quality and was really small.
I really want to get my money back and emailed the customer service email - no response yet. Concerned about this company.
Review by Bonfanti6 months ago
I made two separate orders for Black shoes. Please change order #67495 to the Brown ones, thank you