Lillian Sifri the spa consultant was amazing, I got exactly what I wanted with no sales speak, everything was very straight forward. She was very friendly, prompt and knowledgeable. Please ask for her if you need any help at spa world
Thankyou Lillian can’t wait to use my new spa :)
Review by Moonique3 weeks ago
Purchased a cerium avante from spaworld osborne park. I arrived at shop on what was a closed day, Mark came in and was extremely helpfulin fulfilling the order and once it had arrived very helpful with the 'balancing'.
Review by Sadeseh Wolever1 month ago
Excellent service and advice from the moment we walked through the doors. Charlie went above and beyond with his customer service and knowledge. Delivery and installation was stress free. Thanks again Spa World.
Review by Shirley Lewis1 month ago
Fred at Spa World’s Gregory Hills outlet always tries to be helpful with his intimate knowledge and experience of the product and services. Fred tries to get back to me even if I call him out of his work hours. He really seems to care and will even give a call to check that things went well. Him and his team have tried to give me the best deal with personalised attention at all times. Keep up the good work.
Review by RitaLGarwood Heyza1 month ago
How can I not rate 5 stars. I purchased my vortex swimspa from the Easter show which I highly recommend; the savings are well worth it. The whole process was just easy. Dropping into my local seven hills branch with any qtns, Dot was always accomodating and the customer service support number well this is the best part.
I’ve been able to ring them when ever I have any sort of a question and they not only answer it straight away but Also send you all available information and they even return phone calls this is a service that you just don’t receive these days with anything so I am so impressed.
Recommend the best businesses to assist with delivery and installation.
The swimspa it’s self is just amazing, so many features so beautifully made, best purchase ever and I’ve got many years of use ahead. Don’t risk buying anywhere else. It’s true what is said u get what u pay for and I’m incredibly happy. Thanks Spaworld. 1 happy customer!
Review by Sonichan1 month ago
We met with Elaine at Fyshwick whilst planning a fit out of our new penthouse where technical details were required by the Body Corporate for approval of spa to the outdoor area.
Her product knowledge was exceptional and we accepted her advice when finalising the transaction.
The order was made several months in advance and all requirement on delivery were efficiently handled.
Subsequently we have recommended Spa World and more particularly Elaine to our friends and business associates.
Robyn and Ian McNamee 0418623165.
Review by Gaiko1 month ago
Buying our spa from Spa World was really easy. Sales rep. was knowledgeable and very helpful. Delivery and set up was great. No complaints.
Review by Paterniti2 months ago
Fanastic service from the minute we walked in the door!
Elaine at Fyshwick was amazing. Also fantastic after sales service. Any issue was solved immediately by Elaine and her team at head office. Couldn't be happier and recommend Spa World Fyshwick to anyone looking for a new spa:)
Review by Estafania2 months ago
Excellent and friendly service by Charlie from meeting at the Spa Show in Feb till completion. All our insane and technical questions were all answered and followed up by the support team. How can you not rate them 5 stars.
My kids absolutely love our new Aqualap Pro and its going to be so much easier to keep the kids entertained.
I highly recommend Spa World Australia.
Review by Jaaahon2 months ago
Aquazone swim spa.
After a few years of deliberating and asking Nicole a host of spa related questions we (family of four) finally went down to see the spas at the Tullamarine showroom in February.
We were so impressed by Nicole's product knowledge, expertise and helpful manner. The quality of the spas was immediately evident and we bought our spa!
Nicole and her team made the whole process seemless from inspection, through the purchase process, delivery and installtion. Even the after sales services had been impeccable.
Our swim spa is getting plenty of use and we love it.
Review by NickiPDX2 months ago
All as expected, gr8 support on-line as well as in person
Review by Jocundhall Bavdhankar2 months ago
Thankyou Lillian, and the team at Spa world. The customer service is next level and they care about getting you the best quality for your needs.
Review by Beastgaming Sulitzer2 months ago
I brought my Cerium Spa from Craig at the Brisbane pool and spa show, he was extremely helpful in helping me select the right spa to suit my family. Now that I have the spa installed we use the spa every night and are very happy with the spa, it is a great product and looks really good as well and has wonderful hydrotherapy features which helps to take away our aches and pains. Excellent product 5 stars
Review by Savagemikesavage Milman2 months ago
We purchase a Vortex Spectrum from Spa World Gregory Hills in July.The staff were very helpful with the initial selection and running us through all of the options available with the different models.
The delivery staff were also very helpful with getting it in place and they even advised us on the basic start up process.
I would highly recommend Spa World to anyone after a Spa..
Review by Belidna2 months ago
We received friendly service backed up by expert knowledge of the product. The technical questions we had for their support team were answered in full detail in understandable language. Our Spa arrived on time and the installation crew made what I thought might be a difficult task look easy.
I highly recommend Spa World Australia.
Review by Cassendre Derrow3 months ago
Elaine was so helpful right from the beginning. She had extensive product knowledge and made my purchase decision really easy. She followed up with me after delivery and installation, and even helped out a friend with their new spa purchase. 5 stars all the way.
Review by Tequeen3 months ago
Very happy with all aspects of our recent swim/spa purchase. Elaine has been so knowledgeable, patient and helpful. All of the tradespeople she recommended have been fantastic, professional and every one of them has offered good advice throughout delivery and installation. Despite the cool Canberra weather we are already enjoying splashing around in our little sanctuary.
Review by Toya Madwara3 months ago
Abesolutely fabulous. Friendly staff, good value. Really happy with whole process.
Review by Gnorton3 months ago
Whole purchase and delivery was very easy. Staff were great to deal with. Can't speak highly enough of the guys that delivered, very thorough and even took us through the initial start up. Would use Spa World again anytime
Review by Nuflow3 months ago
We had a couple of issues with our Spa after we received it, but the staff at Spa World couldn't have been more helpful in getting these resolved. A special mention has to go to Andrew Pullen - CEO for Spa World. It says a lot about a company when the boss takes this much pride in ensuring that customers are satisfied. Well done Spa World - 10 out of 10 for customer service …………………. Oh - and the spa is pretty good as well :)
Review by Melliferarob3 months ago
spa world customer service and delivery team are excellent nothing was too much for Dorothy ball even replying to text messages outside of business hours.delivery was organised on time and professional
Review by MrSparrowHawk3 months ago
Review by Sneaking Glazauskiene3 months ago
We love our spa pool. It has made outdoor living and family time amazing
Review by PaulaGrace3 months ago
Charlie and team were great from the very start when we were looking for a small spa to fit in an apartment courtyard. He was able to answer all our questions and the deal was done with the Vortex Gemini fitting the bill.
The delivery team were very professional on the day and gave us around 30-40 minutes notice prior to arrival. In our case the spa had to be delivered down a rather steep driveway and then to navigate through 3 rather tight fire doors. All was done without any damage and the guys set all down in position within our enclosed courtyard.
The user setup guides are all easy to follow and we had the spa positioned, filled, heated and treated in around 6 hours and able to use that evening at a lovely 38 degrees.
Maintenance has proven very simple and with the optional wi-fi control the advanced settings were also simple to apply.
After sales support is also great with the team being easy to contact and very helpful in resolution.
Thank you Charlie and team. Absolutely love our Virtex Gemini Spa.
Review by Caradog3 months ago
I purchased the Vortex Palladium Spa from the Spa World team at Warners Bay. I am extremely happy with the spa however it is the service that I have received that made me feel compelled to write this review. Every step of the pre and post sales experience has been 5 star. Brett took the time to understand our wants and needs and helped us make the right decision regarding the most suitable spa for us (we love it). Brett always answered our questions honestly and promptly and we never felt like a burden. Admittedly we had a few MINOR teething problems with our spa (things that should not deter anyone from buying this wonderful product). When I discussed these minor issues with Brett and Charlie they responded quickly and really knew their stuff. Charlie has proactively engaged me on a number of occasions since resolving the issue just to make sure that everything is running as expected (and it is). Well done Brett and Charlie and thank you for all that you did to make our experience the best that it could be.