Service was impeccable, delivery was prompt (because I paid extra for faster delivery), but THE PRODUCT WAS FAKE. I ordered Levi's 501 jeans, but the red tab (a virtual certificate of authenticity for Levi's) had Levi's written with a capital "E" instead of the proper "e", and on the pocket label "Lot 501" is written instead of just "501". This is an obvious attempt to reproduce LVC jeans, but LVC jeans sell for hundreds of €, not just € 89. I must admit though that this is a good quality fake.
Review by Graneka4 months ago
My package was lost, then sent anew to a wrong adress, 18 days later I still haven't got what I have already paid for.
Review by Lamba5 months ago
I bought a pair of espadrilles. A few days after delivery, on the second time I wore them, they started falling appart. They got unravelled at the back. Tried to call service but was out of order. I sent an email with photos and the reply I got was that they would give me 20% disount on my next order if it were over 60euros. No return, no refund, nothing! The problem is they were expensive so I took them to the shoemaker to fix them. When I wore them again they kept unravelling and the back strap got unstuck at the other side. I want to call them again but is there a point?
Review by Karanjit Perception1 year ago
all the promo ...all the spam mail ...all the notifications
but cant deliver on time ...
sad for a company of this size . will take my business elsewhere.
i placed one order ...supposed to arrive in 8 working days .
i contact them on the 8th ...they told me that probably is arriving today ....
the next day i called them again ...and they told me that they are going to deliver as of monday ..due to "a lot of orders " ...whattt???
so bottom line ...i missed the birthday date ...i had to get a new present ..meanwhile i was waiting for the couriers that they decide they want to work with ...to deliver ...
and 5 euros "compensation" in my paypal account for the delay of 5 days is at least insulting.
Review by Abuzar1 year ago
Unacceptable experience! one of the worst online stores ever! i ordered a pair of shoes and notwithstanding the fact that their delivery margin was 1-8 days (unacceptable margin at the outset) 13 days after and the parcel has still not arrived! i have spoken multiple times with the help desk and they are unable to help, albeit they have been paid from day one! refund of the money is still not available, as the shoes are through a sub-contractor, whom i cannot contact. The managers of Spartoo are reluctant to speak to the clients as the help desk informed me.... Overall a very bad experience and unprofessional attitude and procedures.
Review by Kealley Lamason2 years ago
Unacceptable experience! one of the worst online stores ever!
Review by Adonya2 years ago
Excellent design. Big clean photos from all angles and super 360 degrees view. Many sales coupons make you more comfortable deciding to buy. I wish there were more fitting reviews, table with measurements per designer or "true fit" engine so you can easily choose the one that fits perfectly to you. The free refund and the lowest price guarantee are big advantages.
Finally yet importantly, Spartoo must add more half sizes in designer’s shoes. I love a pair of Michael Kors ballet and the fact that there are no half sizes stops me from buying it.
Review by Belafricanus2 years ago
They offered in their site to give back 50% of any gift voucher during Christmas holidays. Five months have passed since then and they refuse to do it claiming that the Accounting Department just could not, no reason. I feel deceived.
Review by MemeKiller3 years ago
I have ordered many times since Oct. 2012.
ALL TIMES I'VE BEEN VERY SATISFIED. Spartoo never sent me a wrong model or wrong color, whether I bought ADIDAS Originals Shoes or ADIDAS T-shirts or Onitsuka TIGER Mexico '66 shoes.
Customer Service is excellent, the process to make a buy through the site is amazing and information about products is given in details.
RECENTLY, I HAD TO RETURN A PAIR OF ADIDAS Performance Shoes 41 1/3 for a new 42 size.
I was expecting to be delivered 5 to 7 September but I got it today, earlier than the expected time
KEEP UP GUYS. I TRUST SPARTOO TO THE FULLEST
**5 STARS FROM ME TO SPARTOO **
Review by Tartanlady Stargard4 years ago
I ordered a dr martens pair 1460 and after a week of wearing them i felt really uncomfortable ... They looked unfamiliar with the typical 1460 and then i decided to look inside the boot .... It was a bigg dissapointment to find out that the boot is 10072 model.. What a cheap trick to sell shoes
Review by Reames4 years ago
Review by Jeniret4 years ago
I am very satified. I have my martens! Thank you!
Review by Artemes4 years ago
SPARTOO.GR has perfect service!
Review by TugaOficial4 years ago
I have made many orders with this eshop and been overall satisfied with the goods and customer service
Review by Duwaun4 years ago
all was perfect
Review by Sawtry4 years ago
Review by DarkRuneJr4 years ago
It was a problem with the delivery. By chance I passed by. The courier company told me that they contacted me but they didn't get an answer. They contacted spartoo that gave a wrong phone number...how come ???
I was really disappointed, because not serious. I won't order again. Best regards Helene Armpis .
Review by Laureen4 years ago
Not my last buy on Spartoo. Everything very good.
Review by AnnieRose Retes4 years ago
very nice !!!!
Review by KhalMeister4 years ago
Review by ChristinevPioer4 years ago
Review by Savez4 years ago
Fast and furius
Review by Elvianette Ibeling4 years ago
One of the best e-shops we have ever used.
Review by Sliman4 years ago
VERY GOOD SITE WITH DECENT PRICES!
Review by Nechan4 years ago
Very good delivery, faster than given, only in 4-5 working days.