I ordered 6 items last week from this online company, only to find they cancelled my order without notification. No phone call, no correspondence - its been a really frustrating experience and they will not reinstate my order over the phone and insist I go back and re-order again.
Review by Missus Bugini1 year ago
I am very impressed with the online customer service I received from Sparks Direct. I had many questions about what I needed, and the person with whom I was chatting online was patient, friendly and extremely helpful. I found exactly what I needed and I am very grateful for their time and top-notch assistance.
Review by Inea3 years ago
The order arrive quickly, on the date that was promised and the package offered good protection so that the item arrived in good condition and was as described. I was very happy with the service. Thank you!
Review by Bafford4 years ago
Products were good value, service was excellent. I changed my order from home delivery to collect from store after I had placed it - they were very helpful and immediately changed the order status and arranged for the refund of the delivery charge.
Review by Bapu4 years ago
Returning customer here, as usual superfast next day delivery with everything as it should be.
Will be using again and highly recomend.
Review by Duaan Jacobs4 years ago
Fan is quiet and very, very effective at moving air.
Review by Vorkshay Lorang4 years ago
Fair pricing, goods were available for collection the next morning
Review by RichieSambora4 years ago
We only ordered a light switch, but we were constantly appraised of the delivery status via text & email and it arrived at the house at exactly the time we had been told. I've never unwrapped such a well packaged light switch, it was like pass the parcel! Protected in its box by miles of clingfilm, in another box packed with shredded paper and covered in clingfilm, in a delivery bag. Very quick, very professional, very protected product...
Review by LouienDoris4 years ago
Next day delivery of items ordered - just what you need form an electrical wholesaler
Review by Itscha Sciuto4 years ago
Great service throughout
Review by Neng4 years ago
Purchased some stair lights not installed yet but they appear to be exactly what I was looking for & I can't see me being disappointed once installation complete
Review by Atehar Derrow4 years ago
First class service from start to finish
Review by Hom4 years ago
The packaging was amazing. Light unit arrived in mint condition, just need to fit in new bathroom. It looks very smart and will fit with other chrome fittings.
Review by Anannd4 years ago
I went on the web site and selected what I wanted, 20 black plugs. The delivery came the next day but I receive 20 white plugs. I ring them up to say there has been a mistake. The reassure me they will put it right only to email me an hour later to say they don't do them in black despite them been advertised on the web site.
I needed the plugs urgently and have had to use them on a temporary basis until I can source the black ones elsewhere which means it's going to cost me twice as much as it should have. To say I am not happy is an understatement
Review by Wider4 years ago
Ordered items, easy,
Review by Resad4 years ago
I ordered a paintable switch socket as a sample for a client. It arrived when suggested, and was of much better quality than I had hoped for from the illustrations on the website. Very pleased.
Review by PierF4 years ago
My order was a little unusual in that I required a very high percentage of intermediate switches - they phoned me two or three times, until they actually got a hold of me, to make sure my order was correct - that's never happened to me before. None of what I wanted was in stock, but they ordered it in and it was all on my doorstep within 72 hours - excellent service...
Review by Equazion4 years ago
Very good price and swift delivery
Review by Meiping Derrow4 years ago
Great service both online and in-store.
Would recommend and use again.
Review by Panisa4 years ago
The products were of excellent quality and the delivery was fast
Review by Sristi4 years ago
Easy site to use and response and service was excellent
Review by Gestalt Kudrjavtseva4 years ago
excellent price and super fast delivery !!
will 100% use again
Review by Michalak4 years ago
I ordered an electrical transformer and some replacement light bulbs at lunch time.
The next morning it arrived at my house on the south coast.
Fantastic service, can't beat that, many thanks!
Review by Niyme Eunus4 years ago
Get service and speedy delivery, very impressed indeed.
And a big thank you.
Review by Chondhanin4 years ago
Easy to find and pick the recessed lights I was looking for and LED replacement bulbs. The delivey was faultless from tracking through late changes to timely delivery. Hence 5 stars.