Not bad prices. Shipping is quite slow for my order. Im located in Melbourne and ordered an air filter a week ago and was intending for it to be dispatched at least a week later from the warehouse. Messaged the sparesbox team to follow up roughly when it will get dispatched and they notified me saying that it will be dispatched in 2 weeks time from now which is very slow. So altogether the item will arrive at my doorstep in almost 4 weeks. Not too happy with the shipping time frame. Guess for some people they get their items fast but for me the experience is dull. First time and most likely the last time ordering from sparesbox.
Update - Manage to get a refund from the sparesbox team. Although the shipping time frame is slow, the team at sparebox was very responsive and has made the refund process easy.
Review by Ceylon Conyard1 month ago
Never had a problem, Quick process had my product within a few days! And moderately cheaper then most companies! Would definitely recommend!!
Review by Apollyn1 month ago
Parts sold were not in stock, staff were efficient in matching with a similar product. Packaging could have been better, boxes were dented badly on delivery.
Review by Illingz1 month ago
Very good but....your ebay promotion was better then your own website promotion(birthday promotion).
I purchased the Royal Purple 10w40 on your website for $81.95 with the birthday promo.
Then a few days later you had an ebay 20% off promo and the Royal Purple 10w40 came down to $71.96 which I purchased, but I wasn't happy about paying more on your own website.
Review by Aruni1 month ago
Quality parts at a fraction of the price when compared to Repco.
Review by AMartyn1 month ago
This is the second time I have used sparesbox and I very pleased with the service and the speed at which the parts I’ve ordered are delivered.
Review by Spies2 months ago
Fast service at the right price.
Review by Laimutis2 months ago
Placed an order for a gasket. Nearly 2 weeks pass and it still have not shipped but estimated date was 1 - 2.5 weeks so I waited patiently.
I asked for an update and received a generic "insert name here" "insert excuse here" response offering goods from their store to equal or LESSER value.
After declining and stating that I just need the part urgently and I am really annoyed that they did not contact me despite knowing they could not source the part for nearly 2 weeks I received a another generic cut an pasted message:
Dear customer, we are sorry we upset you, please come back and buy products from our store and ask for me I will give you a discount.
NO SOLUTION, NO REFUND, in fact they still have my money 3 weeks later. I have had to buy the part from another store and I am out of pocket.
After formally requesting a refund guess what, I receive the EXACT SAME generic message that I got the first time.
ABSOLUTELY DISGRACEFUL, DO NOT CARE ABOUT THEIR CUSTOMERS AT ALL. TEACH THEM A LESSON AND GO SOMEWHERE WHO CARES.
Review by Ishikawa2 months ago
No complaints, fast and efficient service. Price was good as well.
Review by Oziegbe Jebin2 months ago
It was just a little difficult to install compered to the Hella type I removed
Review by HerrTai Castrell2 months ago
Best prices, and they often have sales. Items came quickly and their customer service is excellent.
Review by Mekall2 months ago
Fadt processing and shipping
Review by Dverm Alrawashdeh2 months ago
Review by Clementir Carullo2 months ago
Great price you just need to be patient as delivery times are slowww
Review by Hyke2 months ago
Great width of range - Tick!
An extremely competitive offer (frequent promos) - Tick!
Brilliant customer service - Tick!
Short lead times - BOOM!
Review by Pelefant Chatterson2 months ago
Very good and professional thank you
Review by DavidF2 months ago
Spoke with a Corey over the phone who was more than helpful. Have purchased online a few times and will again in the future.
Review by TheWage Liov2 months ago
Sending order was a little slow but once sent was quick to arrive. Quality products. Would buy from again.
Review by ShjuanaWest Dewantoro2 months ago
All delivered as ordered and promptly.
Review by Higginsons Baandrup2 months ago
Great range of products and the website is very easy to use, but bloody hell the postage is woefully slow. I'm in the same city, and less than 15kms from where the warehouse is the my shipping address and took almost 2 weeks to get my items
Review by Sudduth2 months ago
Great communication. Fast shipping.
Prices were very competitive. Thanks.
Review by Rtz2 months ago
Didn't order much, waited 2 weeks with no information provided, then shipped, waited another week until I received the items.
Parcel was then opened and the way the items were packed was quite sloppy. Parts rolling around inside box with no padding so 2 were damaged.
Quite an underwhelming experience.
Review by Bafford2 months ago
Good price and fast delivery
Review by Vandan Derrow2 months ago
Products were well priced and arrived within a few days of ordering. You can't ask for more.
Review by Santrika McGuffey2 months ago
My Order short-delivered. I placed a small, simple order for two H7 headlight globes & two H1 high beam globes 14 days ago. Two days later my order arrived. I was happy to pay the $7.95 shipping even though am only a few km down the road from Sparesbox. Opened the package and found only ONE of each globe and some brown paper as padding. Immediately phoned them and spoke to a nice, helpful guy (forget his name) who said firstly that the order was complete, then said they would ship the other two short-delivered globes. I have seen or heard nothing since.
I am not prepared to keep chasing this for $20, although I spent more than that buying the extra 2 globes 'retail'. Since there is no proof either way of the qty delivered, I have written this off to (bad) experience and will buy elsewhere.
HOWEVER, since posting my original review, Sparesbox did rectify the short delivery. When I arrived at work today a delivery from Sparesbox was waiting for me with the balance of the original order. Although it was 16 days after placing the original order, I do thank them for keeping their word. Perhaps I will buy from SparesBox again after all.