Great communication, great advice, nice and easy. Thank you, my weekend is sorted in 5min!!!
Review by AndrewE Koichopolos1 week ago
Staff were extremely helpful, friendly and there to answer any questions. Booking our spa day was extremely easy and quick.
Review by Dudebert2 weeks ago
Booked and took our money to them tell me that we couldn’t go on dates we provided.
Review by CBooream2 weeks ago
I spoke with Jacques to arrange my spa break & he was incredibly helpful. He called me back to save me hanging on the phone & made some really helpful suggestions.
Review by Ilesenia Deikun2 weeks ago
Great service over the phone with extra help offered regarding the travel logistics to the venue - lovely experience overall
Review by Vimanji Herdle2 weeks ago
Review by Tiewale3 weeks ago
The lady who took my call was fantastic and very helpful. She was very friendly and happy to help with anything.
Review by Cazantzes3 weeks ago
I booked and paid for a break for my Mum, myself and my daughter as a treat for my Mum’s 80th. As per the instructions I rang the hotel to book the times of dinner and the treatments. The hotel did not have any availability on that day (the only date we could all get together). I rang the company and was told that the hotel would have to honour the booking and that they would get back to me. They did not call back so I rang again the following day. There were no notes on the system to say this was being looked into. Later that day I received a call to say that they could not honour my booking. I did get a full refund but am now left with no birthday treat for my Mum. Their own website says “book with confidence”. I have had no response from the company to my complaint.
Review by Xiachen Scording3 weeks ago
Voucher was easily redeemed.
Jack was very efficient and professional.
I shall use Spabreaks.com again.
Review by Clsall3 weeks ago
The process was quick and easy. The assistant was Helpful and pleasant on the call and speedily took me through the process of booking. Really positive experience.
Review by Serch3 weeks ago
Simmone was very helpful and it was very easy to book. Recommend. X
Review by YangChao Skomra3 weeks ago
Sophie was very quick and helpful and sorted out my request perfectly! Thank you
Review by Batholomew Bantseev3 weeks ago
Very friendly and efficient service. Went above and beyond to make booking our spa day quick and easy.
Review by Mixflowers3 weeks ago
Booked a Spa day for my wife and two daughters. Staff at Spabreaks were very helpful especially as I needed to make a change to the booking.
Review by Vasile Cosmin3 weeks ago
I spoke to Bridie who was extremely helpful and polite. Bridie explained everything very clearly and in particular why she was putting me on hold and for roughly how long. She was one of the best people I have spoken when making a booking of this natue.
Review by Podium3 weeks ago
Very friendly, helpful and informative staff x
Review by Byeasus Khamaganov4 weeks ago
Great service, easy to use and the staff on the phone are helpful and friendly.
Review by Bagatelle Bucago1 month ago
Really excellent service, really helpful and informative. Made the process of looking and booking quite easy and painless :)
Review by Lealea1 month ago
I have used Spabreaks on a number of occasions. They have always been very helpful and make booking a spa day/break so easy as they check the venue has the room and treatment availability for you.
Sophie who helped with my recent booking was friendly and very helpful!
Review by Marterell1 month ago
Very helpful lady on the phone - made booking simple, easy and clear. Looking forward to our Spa break!
Review by Maceo1 month ago
Only taking a star back because my initial activating code didn't work and it was a bit of a pain to get a second one. But when I called to finally book, Matt from customer service told me that the day I wanted to go on was fully booked, then double checked with the hotel's website and managed to find me a spot! Thanks Matt, you were great!
Review by Boinard1 month ago
Excellent service to book break
Review by Crista1 month ago
Sophie Bonwick - very helpful and thorough. Didn't have me waiting a long time on the phone either.
Review by Pualei1 month ago
Sophie was efficient, informative, helpful and very friendly when I booked my spa break with her. She made the booking process easy and explained the deal and how it all worked. Excellent customer service all round👌