Good service and very good explanation about mattresses.
Review by SeanMulvihill3 months ago
Good experience and Patrik is awesome
Review by Curvin3 months ago
(I am not sure if there is anyone to read the comment.) It was a super unpleasure shopping. I tried one bed, and got another delivered. Then I backed to the store in Arninge. The seller gave me two options, paying 3000kr extra to get the tried (It was a mistake that the wrong label was putted on the bed I tried) and returning the bed with 25% payment. I couldn't accept, and the seller asked me to come again next day, since he would like to talk with his boss.
On the next day, we was given two options, geting the lower part of the bed that I tried with a 2 cm thiner mattress without additional payment, or returning the bed with 25% payment. I realy wanted to return without any payment, since it was not my fault. The seller was nice and told me that his boss called his boss's boss, and the ONLY two options that I can choose.
I don't like to dig the reason why I was forced to select one option, which is sad. Some colleagues told me that I am not a Swedish. Maybe. But you can just tell me that SOVA DOES NOT welcome foreigner. Or the manager DOES NOT care about one person at all, and DOES NOT care about the reputation of SOVE.
Maybe nobody cares about the message. But I will post my experience anywhere that I can. Also, I will report to Allmänna reklamationsnämnden to protect costumer's right.
Review by Horak3 months ago
We are very pleased with the service Oskar Olafsson provided us in Lund's SOVA store. Very professional and helpful. All requirements have been fulfilled within our budget. We finally found our perfect bed!
Review by Allentress4 months ago
Amelia was wonderful to work with at the Kungsgatan location. We really appreciated her wonderful customer service and we will tell everyone we know about the great experience!
Review by Rungarun4 months ago
Jätte bra!! Very fine service and the emlpoye knew what he was talking about and was able to answer all our questions.
Review by Pattra4 months ago
Helped me find a much better mattress than the one I have, but now it sounds like it will take 4-8 weeks until delivery.
Review by Hersha Abromavage5 months ago
Bra service bra personal
Review by PNilens Boytler5 months ago
Patrik provided super clear explanations of the different types of beds and great support to help us select the best one for us.
Review by Diasia6 months ago
Very nice salesman and great feeling at the mart
Review by Doodledonna Schoenberg6 months ago
My experience with Sova was an efficient and pleasant one. I felt that I could trust the staff and that they were very knowledgeable about the products that they have for sale.
Review by Christalyn Podsiad6 months ago
A really helpful lady in the Barkerby branch helped us so well, to find the right mattress and top mattress. And she made couple of calls to help to get it earlier than the normal delivery time.
Review by Bafford7 months ago
Excellent service from the knowledgeable staff on buying a pair of Tempur beds.
Review by Aeshley7 months ago
Great expertise and good brands. We were helped in a nice way and made a choice that we were happy with.
Review by Ichcha7 months ago
Very Good customer service.
Review by Mako8 months ago
Bra service av Amelia
Review by JamesLawrie9 months ago
It was a nice experience. Well trained salesman.
Review by LuvTN9 months ago
We had been to a few shops trying to find a bed that we liked. The sales team at Sova was very helpful in helping us find the right bed for us. We also got a great bargain with them, definitely recommend the Sova at Barkarby.
The bed would arrive in a few weeks, so can not really comment on the product yet.
Review by Josepine Pouladi10 months ago
Amazing Service with Good Staff elitneon.se/
Review by BtissBe11 months ago
Very welcoming indoor shopper who gave informative advices on bed.
Review by Jyanli11 months ago
Patrick was excellent!!
Review by DemEdw1 year ago
Riktigt bra service av alla på kungsgatan! Best store in town no doubt! ❤️
Keep it 100
Review by Szendike Gabeler1 year ago
Review by Nutmeister1 year ago
Excellent ! Loved the way the gentleman at the store on Sveavägen helped us in choosing the bed. Mathias was very helpful at the store. Highly recommended !
Review by Bindz1 year ago
They say we sell the best beds , they say we care and they say just reach us if you feel anything is just not right ! but the fact is they don't even give a timely reply . They are not keen to know the problem. They are not responsible and responsive.