Staff were very knowledgeable, friendly and helpful. No such thing as asking a silly question here as I had a few. If they do not have it in the store they can usually get it from the warehouse the next day.
Even the guys at the warehouse were more than helpful, giving me a hand to load my purchases into the truck.
Review by Zaska1 month ago
Review by Don Cosgrove2 months ago
Very helpful and professional
Review by NightWolfRhodes Derrow3 months ago
Staff were very helpful and had a good knowledge of the product.I would go back there again
Review by Kanellos3 months ago
Machine was set up by Chad. No Wi-Fi set up by Chad. Machine is idol in our gym like a regular spin bike
Review by Mostly Aragoneses3 months ago
The treadmill we purchased is what we required.
A good product that suited our needs.
Review by Okan Derrow3 months ago
Good quality product and a great price.
Review by Simranpreet4 months ago
Great to deal with!
Review by BethJones Derrow4 months ago
Great customer service and product knowledge.
Review by Shan4 months ago
I have had excellent service dealing with SCF!
Review by Angebelle4 months ago
Product out of stock in store. It was placed on order, I paid in full and told it would take a week to arrive, it’s now almost 3 weeks. I sent an email to enquire about order and haven’t had any response.
Review by QueenC4 months ago
Helpful and friendly
Review by Erold Galardi4 months ago
Fantastic service and super helpful. Made moving house easy. Knowing my treadmill was in good hands
Review by Zyrone4 months ago
Excellent service and advice and delivery and tracking great with fair pricing to boot.
Review by J Hazelgrove Yashaswini4 months ago
So helpful, replied to my message straight away and put away the boxing gloves I wanted until I got there! Lovely staff and just an all round great vibe!
Review by Mornkeji4 months ago
Very helpful and easy to deal with. Will definitely return when looking for fitness equipment and advice.
Review by Sukhani4 months ago
Great products, improvement of delivery tracking could be better.
Review by Lejon4 months ago
We highly recommend Southern Cross Fitness. The whole process from consulting to installation was very smooth.
Review by Hirororoom5 months ago
This company sold me a walking machine which was delivered.and setup on a Friday. and three faults were found and reported the next day Saturday,not the salesman’s fault not retailers fault not my fault just faulty electronics with horizon machine he sent technicians out Monday but they could not get the three problems fixed, I then phoned the salesman whilst his techs were in my house the salesman tried to call it warranty problems, I disagreed and told him it was a faulty machine I asked for an exchange or refund, no exchange he said, in a later email he said I would never be happy with the machine??and got a partial refund over a week later, men who set up machine in my house were excellent lady in showroom very good, salesman knowledge of this company’s machines was woeful salemans knowledge of consumer law woeful, he was more interested in selling the machine than than giveing after sales service, ( had factory contact me for warranty work) for heavens sake talk about walking away from a small set off problems it was only a day old when I complained.they left me $200.00 worse off, don’t touch them with a barge pole.
Review by JenniferJackson5 months ago
Great service and super fast! Thanks
Review by Joyreen5 months ago
Love the bike, staff very helpful
Review by Kamaron5 months ago
Professional, always great to speak with and they are incredibly flexible. Perfect.
Review by Bidvest5 months ago
purchased a new inspire bench and leg extension attachment for my ft equipment. I also purchased the cable and pulley attachments which I am still waiting for. was originally told it would be a further 3 days which has turned into nearly 2 weeks. I have rang several times for feedback only to be told someone would get back to me.
I have spent over $7K at this place in the last couple of years I don't think this matters.
Review by Hosneara5 months ago
Stephanie assisted us with our Recent Treadmill purchase and her knowledge, expertise and advise was outstanding!
Our specific needs were qualified and our expectations were well and truely met.
We will definitely be shopping at Southern Cross Fitness for all our future exercise and fitness needs!
Job well done!!
Review by Shadarah5 months ago
Excellent customer service! Sarah was very helpful, quick to respond and knowledgable about the products and best options for my home gym. Quality equipment!