I have dealt with a lot of distributors.
I'll admit, in some cases I used services that inflate your streaming numbers.
BUT there is a BIG difference in how different distributors handle these situations.
You see, in these situations, distributors will STILL receive money from i.e. Spotify for ALL streams except those considered fraudulent.
Distributor receives the part of the money for non-fraudulent streams - and an HONEST distributor pays out that money to the artist. A DISHONEST distributor like Soundrop (and a few others I won't mention) KEEP ALL THE MONEY they receive from Spotify TO THEMSELVES.
If you had 1000 $ of royalties accrued; and 50$ of those were done by an illegal promotion company - that's still 950$ that Spotify pays out to you.
And of course - what does Soundrop do - they KEEP the 950$ for themselves
This way they can accumulate a huge amount of money that belongs to the artists.
This is a completely dishonest practice and someone should call them out for it - the amount of money they can accumulate like this might even make this an interesting case for entertainment lawyers that work on a percentage.
Review by Osiris2 months ago
Transitioned from loudr to soundrop, and the experience is 0. I’ve only received 46cents in 2 years of streaming. When I asked for my music to be taken down they only report Deezer and Amazon. Complete waste of time!!!!!!!!
Review by Triki3 months ago
I'm afraid to say anything about them because of the reprisals. I'd like to remain anonymous and tremble as I write this...
Be very careful if you work with them.
Review by Cfb3 months ago
First of all they charge a commission for streaming, except for artists who are just starting out and do not generate income, it is not profitable.
In the contract they expose: "Soundrop reserves the right to refuse your content for any reason". Repeat: For ANY reason.
Any content that a record label uploads can be deleted in one fell swoop, destroying not just one artist's trajectory, but everyone's trajectory, as well as the record label's own reputation.
Don't say that you weren't warned, there are much better alternatives, especially paid ones, on the market.
Review by StanMadR4 months ago
I really like this app but my songs haven't been able to upload to Spotify or any site so could you guys please help!
Review by Polaris4 months ago
Don't know if anyone had face a problem like me, but guess what? They locked my account right after I registered :)
So even if the positive reviews in Trustpilot are true, I cannot even try them because they don't even let me use their services.
Review by Suwitcha Mucaria4 months ago
Excellent customer service and best in the market for cover song licensing!
Ignore all the negative disgruntled morons here. They have clearly been caught abusing the system.
Review by Customershawnae4 months ago
1. Very Fast in Distribution.
2. Artist Support is awesome.
3. Royality Splitting.
4. Pre order setup.
5. Many basic features are available.
6. Completely free distribution service.
7. Cover song licensing with one time fee per song.
1. Very Less Store.
2. They don't take distribution seriously.
3. They allow copyrighted samples sometimes.
4. No YouTube Content ID.
5. 15% revenue charge.
6. Very Buggy website.
7. Need to improve their service.
Review by Rintje5 months ago
Soundrop took over WIX and they are a nightmare. I requested to speak to a live person since the switch and have not heard from anyone yet, Then the very same songs that I had on wix for years that they distributed for the wix subscribers, they all of a sudden said I do not own the songs and removed them from every digital store without discussing anything with me. When I was with Wix I had no problem with any of my music in stores. When Soundrop came they removed all of my music for no reason. They are horrible and I guarantee they will be bought out again by someone else then out of business eventually. Your music and money is not safe with Soundrop #Soundrop DO NOT USE THEM!!!
Review by Tomoooooooo5 months ago
do not process data from markets to user panel
I've been using it for 3-4 months, but I didn't get paid
I can't see how much I earn from my songs
Review by Suryajith5 months ago
I've started using Sounddrop to distribute my songs, and yes I do like it! My 1 song is gonna be sent after I send this review.
Who cares if its gonna be late. All it matters that its gonna be released soon. All these bad negative reviews make me sick. People will hate your service but I dont. I found no flaws in the website. Idc if you get a 15$ paycut, and idc if I have to charge like 2 bucks. And yes they do have a couple of streaming services but they're all the ones that we use!
Review by Adesoji6 months ago
app doesnt distribute on time. also support is not helpful and never responds. they dont provide even the least effort to understand and resolve the issue they just simply close the ticket. if you get a respond especially from austin f, youll never get help.
Review by Henderson6 months ago
I am looking for people and individuals to join me in a class action law suit.
We launched a song that was supposed to support a cause. They stole our money. We have a pro bono top entertainment lawyer who would be interested to move this forward. Please google and contact us through our web site; Timea's Cause
Review by DaisyLondon6 months ago
I want to share my honest experience with this music distributor.
I've been using Soundrop for several months now, uploading my original content and music through their platform without problems, every month i got payed what i really earned and everything worked as expected, distribution and payments were really fast.
Two days ago, i received May's statement, my earnings were a bit higher this time, but i didn't receive the payment, so i was a bit curious about this and decided to log in to see what happened... so i wrote my credentials and a message was displayed telling me that "my account is locked" or that i am "not authorized to access the resource". Things got worse at the moment i received emails from them telling me that my music was removed from all services...
I really don't understand why this happened, i have been honest every time and never committed fraud, it seems that earning a little bit of money it's fine but when your balance is above $1K some strange things happens...
I emailed them but i got no response. I really appreciate if they can see this review and give me a response, i put a lot of effort trying to get good recordings and sharing my music through the world.
Review by Raghuveer7 months ago
It makes me throw up. A scam that must be stopped and made virtually explode.
They steal the Money beneath your marketing and creative efforts. Vomit. Period
Review by Schye7 months ago
We have been using Soundrop since 2006 and they have been fine until just recently. Soundrop support claims get you nowhere because the staff does not care about what you need, they just say things to make you feel better without following through. They have withheld over $1,000 from our group in the past 6 months with no explaination. Sick and tired of having to email back and forth because it gets you nowhere. Will never be using them again and I suggest you use another website to stream your music.
Review by Jagrat Ungurian7 months ago
I love Soundrop so far, I am just waiting for my distribution. It's only been a couple hours. I cannot wait, I really love the service they offer. I honestly don't care about the profits I just want my music to be shared on everything.
Review by Steptows7 months ago
they dont respond and never resolve any issue. if ever they do respond, it's rare and with that, rarely solve problems. they put up fake reviews here to attempt increasing their ratings too :|
Review by MissBeckwith8 months ago
Best customer service and very fair model for cover songs!
I transitioned from Loudr to Soundrop and while the transition was rough at first, Soundrop finally solved a lot of problems Loudr had. Distribution is really fast and the the team is the most communicative I've ever seen.
As far as negative reviews go, many of them come from scammers trying to exploit the system with copyright infringement and streaming abuse, as well as people coming over from WIX music that are having problems. Really sorry for the latter, but transitions are never easy. Everything will get fixed eventually, because Soundrop is a reliable company and they always fix any problems that might occur.
Review by BluesMommy Glaumann8 months ago
After upload a lot of cd, with my original work, they wrote me an email where they say that I violated copyright, with my music!!
I have responded that I have uploaded with them, all original music, or classical public domain, my music in creative commons too!
They asked me documents about MY music! I have not understood. I asked what kind of documents, about me...
After 2 hours they have deleted my music from digital stores!! My music o public domain classical music with 10.000 listeners for a lot of pieces in spotify!
Do not waste your time! Stay away! They are a family, work maybe at home... they are a part of cd baby maybe, so go to other major distributor or free distributors...
Review by AllyInScotland8 months ago
Worst Experience Ever and Thieves
Incompetent client service. Although the Web page looks good at first,
it is very buggy, I had to wait a month till they uploaded my music.
They never paid a dime after 4 months although I made a test purchase,
and my friends also purchased my album. Client service rude and
Do not waste your time. Close my account and keep my money.
Review by Mimni Unstone10 months ago
Thieves and cheaters! It is time to stop this scam! When you earn just a couple of dollars it's ok, but if you earn big money they close your account and take your money. Scandalous
Review by Bafford Krantis10 months ago
These people are the kind of slimy parasites I wanted to avoid.
Done with it and I'm going to the ombudsman. I'm going to close the accounts, stop dealing with them and PREVENT THEM from keeping my album in the stores. If anyone wants to join me in a class action please contact me at terrybranca at gmail.com . Let's start rebelling against these companies, as they are killing us. i
Review by SeCourtney Kesari11 months ago
THEY STEAL YOUR MUSIC. This is a scam. You have no control over your own content. Support does not respond to requests. The website doesn't work properly. I never would have used it if my web host Wix didn't get rid of music distribution and basically force me to use this. I have to reach out to my lawyer to seek options.
Review by Chizzles1 year ago
The banned my account and stole my money. After almost one year I finally eliminated the releases they were holding on stores, stealing the royalties they were accruing