Bad service, I bought a all in one Lenovo in august y paid 4 grant for it, when it came to my house the screen didn't work... They told me if i want a exchange i need it to send the allinone back to germany and they will only pay 20 euros for delivery back and I leave in Canary Island (so i had to pay inicially 200 euros + DUA to have it deliver here ) they didn't assure me an exchange or a refund even if i sent the computer back, they told me is my fault cos they don't deliver to Canary Islands, but if is like that they could have just cancel my order and refund the money, thing that they didn't do.. They told me the law didn't cover me cos Canary Island is not part of the EU (last time I check Canary's are part of Spain ...) they don't pick up the phone, i try them to call me they never call ma back, I asked them where I can leave a review they never reply.... In the end I sort the computer with my warranty with lenovo in canary islands, but still worst costumer service I even seen, will never buy from them again, and I clearly don't recommend it.
Review by Ergastolator1 month ago
Very good service. I’m very happy with the phones that I purchased and the communication from Sotel was excellent throughout.
Review by Himmatkumar1 month ago
Prompt response, well packaged and entirely in-line with personal experiences of the best.
I would not hesitate to recommend to others (particularly customers ordering from the UK, as in my case).
Keep up the good work!
Review by Izanamis Derrow2 months ago
Professional and quick. In 3 days as was promised I had my product well boxed.
Review by Yoyey Bertah2 months ago
Ordered a large monitor from them - arrived fairly promptly from Germany to UK, and all as expected.
Would happily use again
Review by Pank2 months ago
Excellent price, excellent service deserves 5 star rating
Review by Scaryhalo Lucot2 months ago
Bought a camping fridge it was spot on great delivery and customer service are brilliant would recommend x
Review by BodySuite2 months ago
Excellent tool, excellent service
Review by Garen2 months ago
Good price-excellent service-very good communication.Recommended
Review by Rikhant Derrow2 months ago
i bought a Fiskars x21 axefrom Sotel, arrived earlier than expected, exactly as described, at very good price. I highly recommend Sotel, thank you :-)
Review by Myrrhy Darbinian3 months ago
Simply the best answering machine available delivered quickly to the UK
Review by Ingolf3 months ago
Fantastic service, I was very impressed. The mobicool coolbox is really good. Will definitely shop again thank you.
Review by Bafford3 months ago
Very smooth and a fair price. Nothing to improve here..
Review by InfoLogistics3 months ago
Quick delivery, good communication. Good price!
Review by TimeKeeper3 months ago
Excellent product and easy to set up. The convenience of being able to set standard times for cleaning or just cleaning a single room or area is invaluable. Love it.
Review by Chris Kopycinski3 months ago
Bought a compressor fridge which was supposedly brand new when it was delivered it looked like a return and showed signs of use. Don't waste your time it's taking me weeks to get my money back!
Review by Kleka3 months ago
Ordered a Gigaset dect phone which arrived quickly & was keenly priced. Phones came supplied with English instructions on a CD & with UK 3 pin plugs. Very happy with the product & service received. Thank you.
Review by Cib3 months ago
first class product and first class service.
Review by Arayan Macarenko4 months ago
Great product, arrived quick. Highly recommend.
Review by Houzall4 months ago
Quality products with a good prize. Shipping to Sweden was really fast.
Review by Mojirola4 months ago
Purchased a compressor fridge and the price was fantastic but you can imagine my disappointment when it was delivered scratched with wear and tear showing signs of use. It look like a return if I was you I would would use another supplier
Review by Josita4 months ago
Although in Germany, this company delivered as quickly as any other company in the UK. I would wholeheartedly recommend buying from them.
Review by Trucking Schlarby4 months ago
Great product at very competitive price. It arrived in good time. I'd recommend.