Their products are okay, good if you need something towards production quality, but affordable. The non responsive customer service makes unuseable products so much worse though.
Review by Bafford Derrow2 years ago
As a professional music producer I strongly advice against doing business with a company with such varying policies. I bought a software plug-in called Vocalizer Pro for a computer program from the company. The plug-in causes the program to crash without warning and is generally unstable- which a 200 dollar plug-in definitely should not be. I have sent several support requests of which the first one came back as an accusation of me using a pirated version of the plug-in as support claimed my serial number was false (the same serial number which I've used for earlier requests with no problem), although the company has my details and can easily verify my purchase. Since then I've approached the company two or three times to no end as they ignore my support requests (although I every time receive an e-mail confirmation of my support being handled).
The plug-in is now on a 75% discount, and I cannot but wonder if it is because it's so poorly programmed. I cannot say I'll ever buy anything from them and will certainly recommend other plug-ins for my music production students.
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