All reviews are clearly from people who don't understand what they are looking at.
Review by Upaul4 months ago
Derek Smith has sincerely and quickly understood and fixed the license problem with me when I renewed it. And thank you so much for her great support!
Review by Shecola4 months ago
When I started to use the File View Pro I thougt it was a cheet, I contacted the customer service and they solved my problem in minutes, we found the problem and everything was ok. Now I am going to install the program in other computers.
Review by Hansje4 months ago
Its works very well
Review by DMaree4 months ago
Derek Smith is a nice guy. And he well be an excellent guy when i will be refunded cause I had to buy twice the same product, Win Thruster.
Review by Astrin4 months ago
Support was great, handled my issue quickly
Review by Sthefani OnBike5 months ago
Good program, which has helped me and my laptop. There was some problems with a license key, and I got help to fix it in one go.
Review by TimG5 months ago
It is 100% satisfaction guaranteed!
Review by Erhama6 months ago
Their products are great and work well. The customer service is also excellent.
Review by JonGuthrie6 months ago
Since early January 2019 I'm asking for refund of CHF 43.00, payed by credit card at the date of installation of the Solvusoft Software. Right after installation I realized that the products were useless for my applications and I asked for total refund. No refund was made, just many Emails back and forth, each time asking whether I was satisfied about their service. Of course, I'm not satisfied AT ALL !!!
I asked 2Checkout, the reseller, for refund. They ask me to contact Solvusoft, what I already did in the past.
I'm still waiting for refund.........
Copy of this text goes to "Rate Solvusoft Corporation" and to 2Checkout
PS: the full amount of CHF 43.00 was credited onto my credit card, therefore for me the case came to a satisfactory end. Thanks to all persons who were involved in this case. CH
Review by Anmdris Dakri6 months ago
Alex was very friendly
Review by Roberr Krulic6 months ago
I have requested Solvusoft support to solve a problem caused by a virus. Although the tool has not been able to solve my problem, Alex, through chat, has helped me enormously.
He has indicated at all times how I should proceed and has tried to understand and solve my problem.
When I can not solve it, I have canceled the subscription and returned the money from the license
Review by Wavedancer6 months ago
Actually having just started with Solvusoft,perhaps you could ask me in a month from now?
Review by Lache Ryanheart7 months ago
Louis was very helpful on chat and I got an immediate response. I am satisfied with the customer support.
Review by Elohim7 months ago
Have to agree with the other contributors, I would never have purchased from this company had I read the reviews. They fail to answer emails even though they advertise a 24/7 service. The "Free" Winsweeper Programme was Red Flagged and stopped from installing on my computer by my Norton Internet Security, The Key Code provided for WinThruster was rejected by the programme. I removed both programmes from my computer and requested a refund within one hour of purchasing, no answer for THREE Days. since then very sporadic emails from their selling company 2checkout.com. Now have escalated a claim through PayPal.
Review by Valory7 months ago
I am a business user and rarely do I get a hands on approach to my company
Review by Muzaina7 months ago
No.96322044 takanori writing.
Thank you. Because of your kind support, I solved the problem.
Review by Sozi10 months ago
Avec McAfee SECURE J'ai vérifié est il me dit que pas de trucs malvaillans +avast
Review by Cyber Tratenberg11 months ago
I did not get much of an opportunity to use Winthruster or Winsweeper as I loaded both onto a laptop which I subsequently sold a few months later (after resetting and removing all software) only to find that the license is not transferable to my new laptop and Solvusoft insisting the only option I have is to purchase another license key.
This was stated as an absolute by the support engineer, when I asked for this to be escalated to a manager it was ignored.
Be wary if purchasing - if the pc you load this software onto is sold, damaged, stolen, or fails in any other way you will have to purchase another key, overall a very disappointing experience that has left me feeling like I have been ripped off.
Review by Ajno Grammenos1 year ago
Is is possible to have less than 1 star? This "company" in reality does not exist from a customer service stand point.
I have call them three times. Only a recording. No return phone calls after 3 months.
Reading the other "customers" comments, all rating them with the lowest rating, I realize now I should expect a charge on my credit card in a few months despite with what the President 's retort below states. (note he does no state his last name)
I will now inform the Credit Card company before they charge my account.
Review by Winegifter1 year ago
The fact that payments do not require 3ds confirmation also a big shortcoming on their side.
Apparently, they do not particularly value their customers, ignoring them and making false statements. Is it a way to make a business in 2018???
Review by Klc1 year ago
Solvusoft steals your money. Whether you want their product, they continue to pull money from your credit card.
When they are made aware of the illegal they do, absolutely nothing happens. They give expression to work on the case, but nothing happens.
Beware of this company, for it is criminal and they steal just money.
Never, ever buy anything from them.
Review by BrzKris2 years ago
THIS IS A SCAM!!! REMEMBER, A SCAM!!!
Don't pay anything to these criminals!
Review by Juan Adorno2 years ago
I was deceived into downloading the software. I was looking for a driver update for TomTom software, and the software was described as software specifically to ensure that my TomTom device driver was kept up-to-date. It appeared to be free software. I checked this site briefly first, and the overall rating seemed okay and it was described as legitimate software. I wish I had first read the user reviews. You cannot update anything with this software without paying for it first, which was not mentioned anywhere before I downloaded the software. I have no time for deceptive marketing practices, ever!
Review by Bafford2 years ago
Poor quality information - simply a landing page type setup for each page, very low quality.