It's very rare to experience customer service as generous to help as those at Solid Apollo. I've particularly been in contact with Jason, who went above and beyond to help with a project I was working on - drafting wiring illustrations, calculating wattage and voltage requirements, and running back and forth between the office and the warehouse to verify compatibility of products.. to name a few. I will confidently shop here again the next time I'm in need of LED products.
Review by SunnyBurnett3 weeks ago
Fast shipping. Works great. Great customer service.
Review by Revelina Praser1 month ago
I liked it because it is bright without being too bright. It doesn't have a switch, but you can tell that by reading the description. What I did is buy a plug socket with a switch on it. Now, I conveniently turn on and off my light that I placed above the sink. Durable. It is also very durable. I think it will last me a long time.
Review by Wazzarie1 month ago
Customer service was fantastic but product description left out vital information. The product was not what I expected at all and required somewhat advanced technical skills which many might not possess in order to make the product work the way it should. Specifically, the DMX controller I purchased did not have standard DMX cable inputs. It did not even have a standard connector of any kind that I could purchase an adapter for. It required us to cut the mini XLR connectors (which did not fit ANY mini XLR adapters I have in stock) and solder our own connectors on. Many consumers may not have the skills necessary to make this fix. A product that is called a DMX controller should have DMX inputs.
Review by Ewuoso1 month ago
The people did a great job helping me with the details of each product that I had questions about.
Review by Bafford Reczko1 month ago
I was thrilled to find Solid Apollo online after not finding any local retailers that were ready start our "grand LED lighting experiment" with us! Chris was an absolute gem to work with and found me what I needed and even went the extra mile by providing diagrams and instructions since I am not a lighting professional. Our order arrived much faster than we expected and we LOVE our LumaBlaze bars. They have made our darkest room the brightest and most cheerful. You can bet we will be back for more LED bars soon!
Review by StuartHarris2 months ago
I love the ease of ordering LED stripes online with Solid Apollo LED.
The web site is easy to scroll through without having to ask questions. The quality of the product is awesome. I look forward to our next project!
Review by TezCaz Feld2 months ago
Great customer service. My LED light strips are great. When I dim to 10% there's no flicker -- which I experienced with another brand.
Review by ToddKahtik Luechauer2 months ago
Great customer service and very helpful throughout online issues as well I personally was having issues paying online and the rep called me before I even had time to get frustrated and quit trying
Review by Sarnai2 months ago
I couldn’t be happier with my purchase. Solid Apollo solved all my lighting needs and their tech support was super helpful. I’ll most certainly use them again.
Thank you Solid Apollo!!!
Review by Manjarwal Humberto2 months ago
Excellent company to work with especially when you need a little help putting all the pieces together for your lighting project. I had a ten minute conversation with an engineer who understood what I was trying to do, drew up a sketch for me to reference and immediately followed up with a bill of materials that I could use to place my order. I have worked with other companies in the past that over-sell you, add pieces you don’t need, ship you the wrong products, then won’t accept returns. Lastly, this company has a very good website with a search engine that actually works..
Review by Mertha Mserembo2 months ago
Very helpful. Great product. Fast shipping. Very satisfied!!
Review by Purusoth2 months ago
They do a beautiful job on our counter. Electrician loves working with them never has had a problem with them not sticking to cabinets. The order time was excellent didn’t take long to get product. The electrician was right how great they are. Thank you. Ron Jungers
Review by Tanadi Morrin2 months ago
Jason, my sales representative was very knowledgable and quick to reply. I received personal attention and professionally customized lighting arrived in the mail a few days later. The team at Solid Apollo was able to meet my short deadline and specific technical requests. Looking forward to working with Solid Apollo again!
Review by Themana Derrow2 months ago
They are amazing! I have never done business with any company who offers this level of customer service. They really go out of their way, are organized and stand behind their products!
Review by Cradse2 months ago
fast delivery, great service, 5 stars
Review by Liklemiss2 months ago
I am very impressed with Solid Apollo LED as vendor. Making sure we were happy with the product and experience was obviously a priority.
Bought some diffuser strips from Solid Apollo. Ultimately worked as a diffuser for our 8mm LED strip lights.
Good price, required more effort than anticipated to install. Product was a tight fit over the LEDs (diffuser could be a bit taller). Used expoxy rather than the diffuser adhesive for the installation.
Our understanding is that there may be some changes to the product dimensions that would improve the fit and adhesive surface. That would take the product from good to great.
Review by JuanD2 months ago
Solid Apollo seems to have the best quality of LED TAPE LIGHTING Pricey --But worth it--- Long runs-one controller plug in---- DONE
You won't be disappointed !
Review by AJPulvie3 months ago
The led kit was easy to assemble into a 80" continuous strip. Also the web site was very helpful in determining what pieces I needed to make my continuous strip. The only thing I wish was easier to customize was the length of the cords. While they have good length to connect to an outlet if you are installing them under a cabinet they seem to be excessively long. Having varying lengths to pick from would be a great addition to the product line.
Review by Paui Derrow3 months ago
Always have had a great experience ordering from Solid Apollo!
Review by Niceteeth3 months ago
The order arrived in a timely matter. The light strips are great. They cast a nice glow on the counter area.
Review by Huetta3 months ago
Excellent product and customer service
Review by Achillies Navrattan3 months ago
Worked perfectly as advertised. Driverless lights are the way to go, simply plug them in and use the remote. White is the brightest, blue is an icy blue, red, orange are warm colors, green and purple are the least bright. The lights will work well for ambient lighting in my new pinball arcade business. They are thicker and heavier than I anticipated. It definitely seems like a quality build. May order the rails.
Thanks Solid Apollo for the excellent LED RGB lights.
Review by Lenk3 months ago
Ordered, received - no issues.
Review by Wts3 months ago
Kitchen remodel with touch of accent light for my under cabs and above cabs went smooth and easy. Solid Apollo has some great snap on accessories and even better customer service! Will be back for more on my next project. Thanks!