Solar plant are very helpful I am glad we brought solar edge and the battery with them I would recommend them to anyone
Review by Whalen1 month ago
The staff were very friendly and helpful. The service was prompt and efficient. We are very happy with our solar panel upgrade and the bird protection has worked very well so far to deter the pigeons.
Review by Timtwo1 month ago
Good folks to work with dedicated to doing a good job and helpful afterwards with timely follow up.
Review by KiltedKiwi1 month ago
Excellent company, no pressure from rep at all. Kept us informed with the whole process of installation of our system. No hesitation in recommending Solar Plants to anyone looking to install solar panels.
Review by Owain1 month ago
I have dealt with with Solar Plants on more than one occasion and always found them to be a very good company to deal with. I have recently had a battery installed to increase the profitability of our solar panels. Excellent product every time and service second to none
Review by Giulliana1 month ago
We were honestly in a bit of a rush to purchase solar panels, having heard about the VAT increase, so we didn't have time to compare prices and companies. We went with Solar Plants Ltd because of their excellent reviews and because they are the leading installer. They have been nothing but helpful and reassuring. We had solar panels installed in our previous property and experienced a few issues with the company we used. This has been a much smoother operation. We were also pleased with the range of options we were given and the common sense advice. The telephone operatives are especially professional and everyone we have met who works for Solar Plants has been a great advert for the company values.
Review by ShortStop1 month ago
My last comment was about a long time to repair my system. I can now report that it was fixed last month and that Solar plants have made a good will gesture to compensate me for the delay and loss of earnings.
I think this shows that Solar Plants cares about its customers
Review by CelticLady Goldersmint1 month ago
Having had solar panels fitted some time ago and worked well for the first few years. I have now been waiting 5 weeks for an appointment for an engineer to call to repair a fault.
I was told on 29th July by email....
Thank you for your patience while we have been investigating the issue with your system.
We have had a reply from Solaredge, they have advised us to send an engineer to site to carry out a remedial visit.
I have passed your details to the scheduling team to arrange a visit, you will receive a call from them once an appointment becomes available.
The scheduling team are currently booking 3-4 weeks in advance.
Now 5 weeks later, still no booked call to make the repair. Very disappointing service.
Review by Kaitlynne Bajkaiova1 month ago
Excellent product, first class installation team and friendly efficient customer service - a pleasure to do business with.
Review by Qit2 months ago
I have always had excellent service from Solar Plants. Their installation was efficient and the system works well. Also the on-line monitoring system is brilliant enabling the user to ensure that each solar panel is working effectively. My system is fitted with a storage battery which I would thoroughly recommend
Review by Mobilesilver2 months ago
Very good very friendly would highly recommend 👍
Review by WyoSnowLover2 months ago
Very efficient and timely service. Even scaffolding service used was very friendly and careful not to damage house render.
Included moving meter from loft to more convenient place in the house. So a very good service overall
Review by Rkshana2 months ago
Solar Plants started well and fitted the solar system quickly with a well organised team at the end of March 2019. If the system had worked properly from the start this review would be 5 star.
Unfortunately the reality is that non of our invertors or the Solar Edge, used to monitor the system, have worked properly since “completion”. I have rung persistently to very friendly receptionists who are then not backed up with action from relevant staff. Numerous engineers often with the wrong information and parts turn up and are unable to make the system work properly, someone will always be in touch and then no one ever is until I chase.
Last phone call to “chase” , mid August, I was told to e-mail my concerns....no reply again, now the end of August. Today I find one of the invertors is not working at all, Solar Plants are supposed to be able to monitor my system remotely and send an engineer to correct any fault, but again I will have to try and contact them and elicit a response.
As a business we have invested over £50,000.00 on this system and after 5 months I am still not able to have any confidence that the system will work and that the invertors and Solar Edge are fit for purpose.
If things change I will let you know but on their current form be very careful dealing with them.
Review by Forristal2 months ago
First rate experience from conception to completion. We contacted Solar Plants having seen their display at the Swindon National House Building Centre. From the moment we spoke to Ian Hewson we felt we were talking to an industry expert. We were unable to connect to the grid for our large new build house due to distance and expense. Solar Plants designed and installed a carefully calibrated system to ensure we had more than enough power when demand would be at it's highest. They know the market well and use the best equipment and batteries. We paired the solar system with a back up LPG generator although we are expecting to call on this very rarely. The house has now achieved 'carbon positive' status and it is estimated will produce <18 MWh / yr of energy (The equivalent of over 10 tonnes of CO2 / yr will be saved).
Solar Plants, Ian Hewson and installer Scott and team have been utterly superb throughout and we would highly recommend them.
Review by Plotty Yenshaw3 months ago
After a chance discussion with a representative from Solar Plants at the Fully Charged Show in June 2019 he was positive that they could help with solar and battery storage. All other companies we spoke to had looked at our house and dismissed it as not possible but not Solar Plants. The salesman discussed 3 options with us and explained everything in just the right amount of detail that we felt happy to take things further. A survey was completed and everything was OK. The install team arrived and despite thunderstorms on day 1 they were able to finish the install of the panels and all the cabling in 2 days with the battery installed on day 3. Since the system has gone live we have started to see a significant drop in the electricity used from the grid and are looking forward to the longer term results. All the staff at Solar Plants have been very helpful and happy to go through any questions and the install team explained everything they were doing.
We will happily recommend Solar Plants to anyone wanting solar panels and battery storage.
Review by Ylena3 months ago
Solar Plants were absolutely brilliant
So kind and caring and 100% helpful in dealing with problems caused by the scafolding company
Review by Willocks3 months ago
Everything went according to plan, Scaffolding first, installation of panels, Scaffolding down, all went extremely well
Review by Greedo Maior3 months ago
I had a working System last year but decided to update last December with Solar Plants. They came very quickly and installed the system and all was well for 5 months then the inverter stopped working. That was in mid May 2019 and 3 months later it is still not fixed!! I have lost ~£600 for no generation in the best months of the year. I still have no estimate of when it will be fixed.
Review by Opl Rananaware3 months ago
Solar Plants fitted 17 solar panels and.a 15kW Sennen battery ten weeks ago. Since than I can see by online monitoring that I am saving between 70-90% on my electricity bill. I have a large house and that to me is a saving of around £4000 plus a year.
I would wholeheartedly recommend Solar Plants who from the salesman, the surveyor and the installation team showed honest integrity and professionalism throughout. It doesn’t stop there as the follow up continues with help and advice when required.
You definitely need a battery to make full use of the solar panels, and Solar Plants are the results dedicated company to trust.
Review by Butter Alhamood4 months ago
When I moved in to my current property, I had no clue how to extend my WiFi signal over to the garage where the solar panels are fitted, but luckily for me, the Technical Support team were fantastic. Team member “Morgan” showed the patience of a saint as he sent me details for a TP-Link and then assisted me with further calls trying to set the thing up!!
Yesterday I phoned to ask for advice about setting up cctv in the garage .... something completely unrelated to the solar panels .... (so a little cheeky for me to even ask them) .... and they were great. “Gemma” who answered the phone was sympathetic to the reason and so helpful and “Morgan” once again, was very helpful and gave me the necessary advice.
These staff members are great representatives of the company. Brilliant customer service. Thank you for being kind and very helpful.
Review by Ouadha Puzey4 months ago
Very professional company, would recommended them to anyone looking or a solar or home battery installation.
Review by Nazita Agbeniyi4 months ago
First class service from solar plants, very friendly and helpful staff. Very Impressed with the installation team, nothing was too much trouble for them to do.
Review by MartinBrophy4 months ago
Solar Plants introduced me to SolarEdge Power Optimizers and inverters and then fitted them to my ground mounted display. This immediately showed on the online display panel that one panel was being shaded by some fence posts in the early morning which I was unaware of, and because my display was connected in parallel was seriously affecting my output. The effect of the Solar Edge equipment was dramatic on my output and has remained so.
A very good investment for me.
Review by Pilcher4 months ago
Great communication from everyone in the company. They kept us fully in the loop at each stage of the installation even helping with our notification to our energy providers. The installation team were unobtrusive, speedy and very professional.
Dispite the fact that the product has been fully installed we have been treated with great courtesy and every query we've had responded to promptly; no matter how trivial.
A great product and a great company to do business with.
Review by Indrarso4 months ago
They were meant to improve my solar panels by 10 percent . Instead they reduced the performance by 12.5 percent as 2 of them not working and solar plants not fixing them. Have given them 5 months now to resolve the problem. Since April 2019. This was when monitoring system was up and running. Chances are these 2 panels were not working from installation date. Please ignore companies claim I have mean waiting since June.