I was a first time buyer, somewhat apprehensive but figured I'd buy from them. I was putting it on a experimental application and wasn't sure it'd work... I got a phone call to make sure I was happy with my purchase and he wound up walking me entirely through the installation process that was giving me so much trouble (on my end)... Followed the directions given, registered the product and no issues or problems whatsoever. Couldn't be happier or more appreciative!
Review by Elkington2 years ago
It took a few hours to get the license key email, but everything worked!
Review by DiannaMcMahon3 years ago
I bought a product that lead me to belive it contained OUTLOOK. This was not the case and when I tried to call no one answered.
Not Happy....Purchase eleswhere
Review by Dtroit3 years ago
I will not trust this company again. It's been one week now and I did not receive my online download of Microsoft office 2016. I sent them multiple emails and I didn't get any reply . Now I contact my bank to disput my transection.
Review by Progen3 years ago
I recently made a purchase from Softwareshuttle for a copy of Windows 10 Home 64bit. After paying for it they sent me instructions saying there would be two emails comming, one with a link to download windows 10 home 64 and the other would contain the liscense key. Well, I got the download (it was a link to microsoft's download center) but never received the serial key. I sent multiple e-mails trying to get my serial key and never received ANY responses from them. I contacted my credit card company and let them know what was going on and reported Softwareshuttle as a Scam site and I asked My CC company to reverse the charges.
Review by Belkalis3 years ago
I bought Microsoft Office for Home and Student and it stopped working all of sudden it said that the key number has been used already by someone else. what a waste of money
Review by Philmo Goddaer3 years ago
After some technical issues (and a scathing review), I was able to receive great customer support and the problem was solved amicably. I would recommend the NEW site softwareglory.com for any future software purchases. This is apparently the older site.
Review by Martinique3 years ago
Ordered ms office but confo email with link never recvd. Emailed customer svc but no response. Emailed again on second day because no phone Nbr on the site. They called me and discovered their own email service was down. I worked with the rep by phone to finally get the download link. The download process was easy. All worked fine. Price was great compared to other sites.
Review by Diffenbaker3 years ago
Bought Windows 7 professional. Best price on web. License was valid but needed to activate via the phone. Would do again.
Review by Dhfr Cimpean3 years ago
Responded to emails within the hour even over the holidays. Resolved my issue.
Review by Arbrillo3 years ago
There was something off but I got immediate help. Much appreciated!
Review by Kashaunda Eberg3 years ago
Issues were handled with extreme speed.
Review by Duffjo3 years ago
I ordered something that didn't work for me. They were extremely responsive when I contacted them and did not hesitate to give me a refund.
Review by Basyira3 years ago
Purchased windows 10 home, key didn't activate at first, the error said it was already installed on another computer. I then called Microsoft customer service and was able to get it to activate. Still not sure if this key is legitimate.
Review by Kcam Timms3 years ago
I bought Windows 10 PRO on Sunday and i received 2 emails within 3 minutes then it worked right away.
Review by Fomicescu Gondule3 years ago
but I didn't like or particularly trust the web site I was directed to for the Mac download. It would have been better if they just let you download the MS media creation tool.
Review by Kirineo Pounder3 years ago
code worked well and software is good
Review by JohnRichardson3 years ago
I bought 2 Win 10 activation keys for about half the retail price. Microsoft screwed up one of them and Brian responded in minutes with a fix. They don't have a huge selection, but I will always check their price before I purchase software somewhere else.
Review by Bose O Shillitani3 years ago
I did not know that there was going to be a charge as foreign transaction fee. Nowhere on your website it says that there would be such a fee. Not a big deal but I think being transparent is important.
Review by Yroc3 years ago
I ordered Microsoft Office 2010 via download. It arrived in my inbox within 10 minutes of payment. I am very happy with my purchase.
Review by SevBar3 years ago
Software worked as promised, with the features. Delivery was prompt.
Review by Wen3 years ago
Received exactly what I ordered. I was able to download the program straight from the manufacturer's website using the link provided and the license activated right away. Very happy customer!
Review by Callm Berretti3 years ago
I bought a Windows 10 home edition code and at first it didn't work, then after contacting customer support they gave me a new one free of charge, and it worked. They also responded within the same day.
Review by RSpen Kokényová3 years ago
Windows 10 was not as expected and when I reverted back to Windows 7 my MS Office was gone and I had exceeded my allowable downloads. I needed it solved immediately (and was super frustrated). Software Shuttle had the best price for Office online and although I had never purchased from them before, I gave it a try. Problem solved quickly and with no frustration. Happy to be back to normal. I would highly recommend Software Shuttle!
Review by DocBoy3 years ago
They worked with me to resolve issue with Windows 10 registration key. Very quickly fixed.