I was a bit worried as I got stuck at a frame when activating office for mac. I consulted the Chat function and had Kim who helped and lead me through the whole process till it worked. This is service support at its best - If there were 6 stars Kim would definitely deserve them - Thanks again for your help - a happy customer
Review by Mitan Derrow2 months ago
After an initial problem with installation of Microsoft Office for Mac I got in touch with sales who responded very quickly and for a very modest extra charge was put in touch with Kim who undertook the necessary installation remotely. I don't think I would have managed this myself and the service provided by Kim was superb. As these things go, the whole experience was relatively stress-free. I recommend these people, they are honest, and the cost-value relationship is good.
Review by Martinu Mehradji2 months ago
Very rapid and eficiente to solve the situation.
It's has Mark that gave the support
Review by MMikeTVTwitch3 months ago
Outstanding and amazing client service from Kim, just the best i got in a long time. I definitely recommend software products and customer service! Congratulations
Review by Gggxxx Qasam4 months ago
he did very well and help me downloading Microsoft Word.
Review by Skarlet Steider4 months ago
I can't speak highly enough of how good the operator Mark was, and the service is very fast and highly recommended
Review by Jioarwsz5 months ago
Pirated copies of microsoft licence keys,
DO NOT BUY from them. When microsoft confirmed my key was pirated, I contacted them again. Then when you query, they try to SELL you another product key. Doesnt even rate one star. Totally disgusting.
Review by Vinícius6 months ago
Patrick managed to solve my concern within minutes following repeated prolonged attempts. he contacted me personally and took me through all steps in a calm manner.
Review by Bafford Shvetzov6 months ago
I was not abble to install MS office package, Arnie helped me on-line
After a couple of minutes he made it work !! Very efficient
Thank you very much Arnie
Review by Docsf8 months ago
Excellent and a very courteous service,
Many thanks and thank you Patrick and i wish you a very happy new year,
Review by Vencie8 months ago
Excellent, quick and easy and technician solved problem quickly. 5 stars
Review by SkyeHot8 months ago
Quick answer from Ed
Very good service
Review by Shoz8 months ago
I purchased the Microsoft Office 2010 Home Student package for my PC but couldn't get it to work on my PC. I contacted the instant chat on their website and was assisted by Joe. Joe sorted the entire problem and from what I was watching was a big job! I would highly recommend Joe as he was extremely helpful with this, but was also very efficient and friendly, explaining to me what was happening as he was going along, so I wasn't completely lost with the whole thing. For someone with little IT skills, I was so grateful to be able to chat to Joe instantly and would highly recommend him. He certainly excels in his job!!!
Review by Tanakim8 months ago
I got onto the technical support in relation to having difficulty installing my microsoft office onto my computer. without delay Joe (technician) took control of the situation and assisted me with the installation. I was really pleased with Joe's professionalism. I am very pleased with his assistance and my problem is now resolved. thanks again. 5 star review.
Review by Sandell Clean8 months ago
I have bought a product from SoftwareKeep once earlier, when I was very happy with the service and help i got from this firm. Therefore I was not in doubt that I would order a product from them a second time. I really can recoomend this company to anyone who is searching for software!
This time I did not manage to install the program I bought, so I contacted the "Chat" - through which I got positive response at once. I was invited to join a remote session with Zoho Assist, where I got an absolutely perfect technical support, by an technician named Joe. He led the installation process to a "Happy End" - and told me that from now on he wouldl be my personal technician in connection with software problems; a perfect serviceminded man - and "all in all" a perfect company!
Review by Acre Follonier9 months ago
Jayson was extremely helpful and very patient with my difficult query. He spent almost one hour, if not more chatting to me and in the end he sorted everything out and I am excited to try my new version of Word. I would highly recommend him!
Review by Jeevaharan9 months ago
Excellent customer service from Joe today, so helpful in activation my MS Office package,would definitely recommend to a friend. Mary
Review by Prasenjit9 months ago
Very quick and safe. I bought outlook 2016 and they offered me an upgrade to pack office pro 2016. All that i needed ! From Paris, France.
Review by Chanet Miksen9 months ago
i would thoroughly recommend without question the use of this company not only are they helpful, they will go out of their way to completely satisfy the customer until the job is done, Thank you Very Much for all your Help
Review by Profff10 months ago
great job today
Review by Ramrod10 months ago
Problem with the activation key quickly fixed by help desk.
Review by Adtuser10 months ago
the assistant online was really helpful and my product arrived fast and well !
Review by Doriyah11 months ago
very good support
Review by Fiercepatch11 months ago
Much needed help was received for several hours from an extremely pleasant and knowledgeable man. A real asset to the helpsite.
Review by Khern11 months ago
That's the best remote assistance I have from Edward.