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Review by Adi Osborne2 years ago
Total nightmare trying to deal with this company, first when ordering they take your money only to inform you they don't have product in stock after the transaction has gone through.
Then during the 4 weeks waiting for the product to come back in, they promote the same goods at a cheaper rate, and then when trying to add the discount codes they gave me was just painful.
They then refunded me £3.71and gave some excuse which was worthless.
After this they offered me 12 months free tutorial membership but asked me to enter my credit card details in to get this free membership, only to then find they will charge your card anyway.
Be very careful when dealing with this company, they really are not transparent and you need to make sure your read all the information carefully as they want your money, before they tell you or provide you anything.
I will not recommend Snowboard Addiction because I have spent more time dealing with their customer service team than I should have. It should be very easy but alas they do not have simply processes.
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