Ordered once with “sneakerstudios” and just after putting the order trough I went to check the comments and other people experience with them and I have to say that I kind got worried... But after all was fine, got my package with all the right things and sizes as I ordered, it took a few days more than I expected as in the website it said was gonna be sent “same day”.
I honestly am satisfied with the purchase and I highly recommend them, definitely ordering again as their prices are better than the ones in the UK.
Review by Eammon1 month ago
Very very bad seller. Don`t buy at all! I have make purchase and thereafter I make return to them my order and after 2 monts no refund. I have make dozens call with them and with all institutions in EU for costumer protection this firm still operates! This is unbelievable.
Bottom line: DO NOT BUY.
Review by Vril2 months ago
I wouldn't even give them 1 star!!! AVOID this company at all costs. I purchased trainers mud August they arrived about 2 weeks later but they didn't fit properly. I followed the returns advice on their website and returned to UK address. I have tracked the return and shows they were received on 2nd September but I've had no correspondence from them regarding a refund. I've emailed on numerous occasions and no reply. Its over 2cweeks now and I've taken the decision to contact PayPal to try and resolve the issue, fingers crossed they can get me my money back. But my advice to anyone considering buying from this site is DO NOT!!!
Review by Therese2 months ago
Terrible! Two weeks on and no trainers. I have emailed, called and sent website messages but no reply at all. Don't even know how to get a refund as they never answer me. Do not risk is my advice!
Review by Autumm2 months ago
After reading reviews I thought the trainers may not turn up after ordering. I e-mailed Sneaker Studio to send me a tracking number and they responded the same day. I used the UPS online delivery tracking service and they arrived bang on time, no issues at all. Trainers are sold out in the UK, £15 cheaper on this Website, free delivery and absolutely perfect. Company is based in Poland but trainers arrived within a week. Great service.
Review by Ivytunender Derrow2 months ago
Wish I had read these reviews before ordering.I returned an item and when i contacted them to discuss my refund I received no reply despite emailing numerous times. They have no phone number only email which means they can dodge as they like! I wish there was a way to ensure they have NO customers will just have to wait for karma to take its course
Review by KonJid Worledge2 months ago
The company is based in Poland and to be honest, I read the Trustpilot reviews after I had placed an order and started to worry. However, they did respond to my email with a query on delivery and after about 2 weeks my order arrived with genuine goods, well packaged. I would have concerns about returns with them based on the reviews I read here but from my own experience, they were reliable and competitively priced.
Review by Macquelyn2 months ago
Got my NB1500 in a week: right size, right model, double boxed. Can’t complain thought it’s true they aren’t good at replying emails
Review by Khiron3 months ago
Absolutely spot on was worried when I read all the reviews about this site but my shoes arrived from Poland into the uk within 8 days which I thought was really good. Got a tracking number after a few days so overall brilliant service! These guys don’t reply to emails you just have to be patient and your shoes arrive.
Review by Moteem3 months ago
Don't buy there! Had a very, very hard time getting my refund. Also, the communication was very unprofessional and rather shady.
Review by Monina3 months ago
AvOiD AVOID at all costs do not use this website you will not get your order they are scammers !!!!!!!!!!
Review by Schelina Allerston3 months ago
Was skeptical after reading the comments. However i received my Birkenstock’s 6 days after ordering them! They are the real deal. money well spent
Review by Kuhre Syryca3 months ago
Absolute scammers! Steer well clear! I should of done some more research on this bunch of con artists. Ordered on the 20th August, still no sign of trainers on the 20th of September. Sent numerous emails and also started a PayPal dispute in order to try and resolve. Had to escalate this today In order to try and get my money bk! Please avoid
Review by Ocine Glaziner3 months ago
I placed an order over a week ago. My order has been on 'hold' ever since. I've sent three messages now and not had a proper reply telling me why my order is on hold. I've had to open a Paypal dispute to try to get my money back. First and last time using this website.
Review by Baliveer Géométrie3 months ago
Ordered a pair of Adidas for my daughter's birthday... then checked the reviews and feared the worst. But really pleased to say trainers arrived on time and as described for a knockout price. Highly recommended 👍
Review by Braglife3 months ago
Received shoes in 7 days after placed order online (US address). Exactly what I ordered in perfect/new condition. Website a little strange, but no problems.
Review by Sriyanee3 months ago
Avoid at all costs. Ordered trainers 3 weeks ago, kept on receiving emails saying that they'd been dispatched. Then revieved an email on morning that trainers, we're due fr delivery saying my order was cancelled. I've asked for an immediate refund but judging by other reviews I doubt I'll get my money back. Do not deal with these people
Review by Bigbadal3 months ago
DO NOT ORDER FROM THIS SITE. Placed an order 4 weeks ago, no delivery, no correspondence. Sent numerous emails and finally lodged a PayPal dispute - so pleased I used PayPal as there's no way I'd have got my money back otherwise.
Review by Cassiani3 months ago
Trainers are perfect. Great communication, was kept up to date and item was trackable. Arrived in 5 days. Great company, will use again
Review by Moy4 months ago
The shoes i ordered were to small. After zending back, they did not pay back. After several e-mails there was no reaction anymore. This whole company is a scam!
Review by Zeusrulz4 months ago
Was I just lucky?
Obviously the reviews scared me alot when I first read them after ordering, but the trainers did actually arrived, were legit and the right size!
Only downside is that they did arrive after about 10 days rather than the 4 promised. So obviously was getting a bit twitchy when they weren't dispatched after 7 days with no contact.
I was eventually told they were delayed and would be sent asap. They were dispatched and I was given appropriate tracking number. They did apologies for the delay and offered me a 20% discount for next time.
Review by Georginah Melisa4 months ago
Wrong trainers arrived!! And nothing like the ones I ordered. No returns label, no address, no phone number. I blame face book advertising (cookies). Any advice anyone?
Review by Myck4 months ago
If there was an option for negative stars I would give all the negative stars ever existed, firstly they lie on their website about same day shipping, they take your money and then they wait over a week to ship and in my case, 8 days. They never reply to emails. When I finally got my order after 3 weeks, they sent worn shoes, dirty and the box looked like they had a kick about with it, it was held together by duct tape, couldn't have happened in transit as it was double boxed and outer box was unopened. I'm starting to question if their stock is genuine? Disgusting company, never again, oh and don't even think about going to PayPal to complain, they won't help. Such a pants company.
Review by Aslan Eviz4 months ago
I ordered some NB trainers over 2 weeks ago , I've sent numerous emails to the company and the shop regarding when to expect my order . Still to date no reply .
I would advise any1 thinking of ordering from this company to avoid and find alternative retailers .
Review by LJMattox4 months ago
The only reasons I don't rate it 5* is the delivery time and lack of communication, other than that after 2 weeks I finally got the shoes and everything was perfect even double boxed.
I'll probably return as they have great stock and good prices
And btw I paid with debit card and no problems at all they even emailed the receipt 👍