I had several interactions with the gym supervisor and the owners . After several emails which I felt was not professional.felt uncomfortable going back so $99 down the drain. Will never ever attempt this gym again in the Corning ny area
Review by Bunescu Monteagudo1 month ago
Absolutely terrible company. over priced, Mis-selling, rushing through its dodgy terms and conditions, threatening emails about debt collection if you miss payment. have reported to the CMA. Avoid
Review by Majse10 months ago
Never Ever sign up with any Snap Fitness Location in Canada! The mother company that manages them is Lift Brands or Lift Brand, they both have horrible customer service and ripped me off! You’d think you are signing up with a good company with a reputation and fancy social media but you are not!! You are actually signing up with the person that owns the gym, they only sold him the name but if something goes wrong, anything, from emergency to injury in the gym to harrasement to bankruptcy then you have to deal with that person not them. I paid $500 for a 6 months membership with a location near me thinking I’m signing up with reputable company and even the forms had their logos!! Big scammers!! Anyway, after two weeks, the gym closed and had an eviction notice on the door!! The gym owner person went bankrupt!! He did not tell me that when I signed up! He just took my money!! $500 people!! I spoke to head office and they said that I have to deal with the mysterious person who owns the gym and they gave his email address ONLY!! Their headoffice person was Shannon Reid who kept telling me it’s not their problem and I have to Email the person I don’t even know. I emailed a COO and an assistant CEO of SNAP FITNESS, I got their emails from Linkedin and they didn’t even care to email be back anything. SNAP FITNESS DON’T CARE ABOUT YOU OR ABOUT HOW YOU FEEL! We work hard to make $500! That’s quarter my salary! I signed up for 6 month to save money, for a reason. Snap Fitness ripped me off and throw me down there to deal with a bankrupt mysterious person that I don’t know and did not offer any help and did not care and did not give me my money back!! Shame!!
Review by Andryan1 year ago
Truly negative experience and on top of that, I received no support from their corporate office at all. I was charged for membership even without ever receiving that membership. The gym refused to refund and make my situation right. I had to implement a refund and membership cancellation on my own. I would highly recommend doing your homework on different facilities and avoiding Snap Fitness no matter where located. The corporate structure makes it possible for the individually owned facilities to treat customers any way they wish.
Review by Djmerch4 years ago
Snap fitness is a basic gym with 24 hr access.
If one considers the basic amenities offered it is a bit pricey.
What you are paying for is the convenience, I live in a small town and it is the only gym, unless drive 30 mins to use Planet-fitness, Golds, Fit Club etc.
I can also use any Snap Fitness around the country with my access card at anytime.
I have visited several and they were all clean, only one that was in disarray was in the process of being cleaned by the staff. (The mess due to less than stellar clientele that left water bottles, weights etc littered about)
The gyms are only staffed at certain times of the day.
It does not have a contract, just monthly subscription,
I have heard from a few others you need to stay on them to make sure they stop billing you once you cancel.
Some I spoke with had no problem cancelling.
(I have noticed similar billing issues with other places I have done business, it often depends on who you deal with on their end)
Review by BobbiePoyle4 years ago
I've been a member for over a year, but not now. I called and complained about the unkept nature of the club. I was told that it would be looked into. I called 3 times. So, I gave up. When you can write your name on the machine, it is time to leave. I did.
Review by Nail Sakenas5 years ago
Compare to other gyms, Snap fitness is little small. Then also i really liked the gym atmosphere. The gym equipments are good and i got a good trainer from here. So i happy to work out here and hope i can make a well fit body from this gym.
Review by Jullie Interholzinger6 years ago
I was a member here for 3 years and was only happy with their hours. Great small gym but had little to no equipment. Prices weren't bad either
Review by Premankur10 years ago
They are a scam. They continue to deduct $ out of people's accounts long after canceling. Then they say they automatically renew after 6 months, so they really do not have the cancellation policy they promise. It's written in small print. I joined, but then revoked, and never set foot in another gym after I signed, but they will not give me my money back, and now I'm noticing they are still deducting $ from cc.
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