First and last time I will ever order with this company. I decided to get a photo book made for my wife for mothers day. I went onto their website and added all the photos etc on May 3rd. Mothers day is May 12th. They had a red banner across the top of their app that said "get it in time for mothers day". At checkout i decided to pay the additional $20 for express post just to absolutely ensure that I would have it for mothers day.several days passed and I can see that the order status hasn't changed. I called them up and they said that the cut off for mothers day orders was 2nd May and that I had to actually click on the banner to be able to see this, very misleading and confusing in my opinion. Today is May 8th and my order is still in the status 'creating your order' so they couldn't possibly have had it delivered on time even if i did order the day before. I've always used other companies for these type of things but decided to try Snapfish this time as it was advertised on TV so much. I'll never order again.
Review by Claudinho Bojenko5 years ago
Simple to use, lots of discount days and delivery in store at Kmart is easy and fast.
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