I have been using snapfish.co.nz for photo gifts for around 8 years now, and the quality, service and pricing has always been exceptional. Other websites and providers of photo gifts do not come close to snapfish in terms of the quality and offering available. On a couple of occasions, I have had issues with the gifts ordered, and these have been resolved immediately and professionally. I have recommended this website to lots of family and friends.
Review by Tod Chitman1 year ago
I placed an order for some prints, and snapfish provided a tracking number that didn't exist. I contacted the cs and was told let me investigate , I didn't hear back so I called again to get an update, this time the cs person tells me that she will investigate again and she didn't know what was happening with my order. Of course by now I had gone well over their standard delivery time and frustrated so when I asked her to speak with a manager she told me I wasn't the only customer they were dealing. One would hope not- and that the manager didn't have access to making an outbound call .Now in this day and age any organisation and someone in their management team didn't have access to a phone sounds a bit strange. I thought so too as apparently they were only allowed to email.
One of the WORST company to deal with.
Snapfish New Zealand is rated 3.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about snapfish.co.nz.
Montgomery Street 100