"Community Management" is the WORST aspect of amazon.com.
Manufacturer can manipulate this department into hiding negative reviews. ERGO Amazon review platform is NOT trustworthy.
Lifx, manufacturer of malware lightbulbs, had had dozens of negative reviews disappeared by Amazon Community Management
There is ZERO oversight of Community Management.
Write a bunch of reviews? Have Community Management attention focused on you? Your reviewing career is over. No appeals.
Their grasp of English nuance is disturbingly poor. Imbeciles evaluate reviews. Not understanding them they reject reviews.
No more amazon.
Review by Rufki1 month ago
In September 2018, I bought a Cowon MP3 player at amazon.com (Order ID 111-1648818-9688242) from an external seller, JetAudio also named as COWON AMERICA, INC. and in turn a subsidiary of COWONGLOBAL.COM. The transaction was made in Spanish and the shipment was made to my home in Madrid, Spain. In June of this year, the touch screen of the device stopped working and being still under warranty period I contacted amazon who suggested I go to JetAudio, which I did and from that moment everything was trouble.
First they told me that, please, I addressed them in English, when until then and as I said, all my contacts with Amazon and with JetAudio were made in Spanish. Then they repeatedly asked me to provide them with the ID and ASIN numbers that they should already know with my single name. Finally and to complete this nonsense, they inform me that I must provide a US address to send the player once it has been repaired (¡¡).
I get back in touch with chat with amazon to inform them of the above and the person who attends me not only does not solve my problem but also by reiterating that in the end it is amazon who should be responsible for the bad practices of its external sellers, cut the chat abruptly leaving me with the word in my mouth.
Amazon's prestige is based on good customer service and the solution to its possible problems, which in my case is notoriously false.
To conclude, I bought a player of more than $ 400 and I am very afraid that I will have to carry a useless device or pay for its repair despite being still under warranty since neither JetAudio nor amazon.com want to take responsibility for this matter . I will never buy in Amazon again.
Review by Vovka Minicucci3 months ago
Too expensive for the poor people
Review by Manaav Timotheou3 months ago
Every time I make a qualified purchase a donation is made to my chosen charity York against cancer. Every little helps!!
Review by Okwuchukwu4 months ago
This is a review on TEXTBOOKNOOK. THE BOOK I ORDERED FROM THEM WAS IN PERFECT CONDITION AND ARRIVED BEFORE THE EXPECTED DATE. I PLAN TO ORDER MORE BOOKS FROM THEM THROUGH AMAZONSMILE.
Review by RosAnnB Poltis4 months ago
Not only does Amazon have great products and service, I contribute to the Palm Springs Animal Shelter with every purchase....something everyone should do as it is a free, great service that Amazon Smile provides
Review by DeidreAnne Fiad5 months ago
My absolute favorite of all websites! Prime membership worth every penny. Shipping takes only 2 days and returns are quite easy (and Free with Prime). I order from them quite often. You practically never have to leave your home. They have (almost) everything you could possibly need.
Review by Liy6 months ago
THIEVES AT WORK
I ordered some sunglasses for my wife from Amazon.com in the US. They were a surprise, and when they arrived I told her to open then. Inside was an empty sunglasses case. The package arrived at our house unopened, but despite frequent attempts to get this resolved, Amazon are adamant it is not their issue. When you look (at the reviews, the overall score is quite good at 90%, but there are many examples orders being part-shipped or second hand items being sent instead of new. Do not order anything from Amazon.com!
Review by Yaradhanis6 months ago
I've order a number of times from Amazon over the last few years and everything has always been delivered in good time.
I had issues with my last order - which was due to the carrier not delivering the item - whilst this is out of Amazon's control, I was really happy with how quickly they responded to my email and sorted out the situation. I'd happily order again.
Review by Iyashi6 months ago
A fantastic way to keep buying what you've been buying, at the SAME PRICE, but having the revenue go to a non-profit of your choice!!!
Review by Eleuteria6 months ago
So great to support my choice of community, thanks for making it easy!
Review by Harnick7 months ago
Being able to give to charity while shopping online is wonderful.
Review by Borshoff7 months ago
Review by Gennina7 months ago
What a great way to send to my favorite place.
Review by Basiru10 months ago
We use Amazon for so many of our business needs. And the opportunity to be part of their charity support is great! The service and response is wonderful!
Review by Maoz1 year ago
Purchased the corner valves to replace faulty ones i purchased from NWT Direct and found these valves to be far better quality and have worked perfectly - would highly recommend
Review by Zaik Okedara1 year ago
Excellent customer service
Review by Berklee1 year ago
Thank you Amazon. Very happy with everything I have purchased in the past few months. Vivien.
Review by TheChowder1 year ago
Always deliver on time if a problem with item not arriving or damaged no hassle to have new delivery or refund
Review by Agnehs Millichaps1 year ago
Products are usually at very competitive prices and arrive on time.
Review by Cherre1 year ago
They have wonderful customer service and speedy delivery
Review by Genena1 year ago
A large choice of products and quick delivery.
Review by Neondg1 year ago
They are very good pages to buy, are reliable or have been reliable at the moment I recommend them
Review by Imperand1 year ago
Always excellent service and deals with Prime,usually next day delivery goods always well packed and polite couriers and excellent returns set up.
Review by Oshiomah1 year ago
I have ordered several books from this company over the last few month. Every order has been delivered in excellent condition, no damage to the product and always delivered when specified. Speedy Hen has become my goto for ordering Military History books. Very satisfied with their service indeed.