“We connected on the Supply Side Server one year ago and then we did not get any ads because Smartyads told us that we must have 5000 impressions before they start sending ads.
Now after one year we have 16.000 ad requests from our app daily so we activated the connection to the Smartyads server again. There is a certain amount of work and money needed to do so but anyhow being assured that we would get ads we though it was a good solution.
After having done the connection and got it approved by Smartyads (this is done through letting you access the panel where you register inventory), we started awaiting the ads.
No ad was delivered by Smartyads.
After a couple of days both our development company (external) and ourselves wrote to their support email (no chat, no support ticket system). 3-4 passed and we went by without any answer from the support.
Finally I manage to find a number (1- country code, hinting that it was an American company, but it seems it is from Ukraine) and after having called two times Ii reached a person who told me that she didn’t know much about this. She spoke some English but far from perfect. She told me that she would talk to the support.
I waited a couple of days but got no answer. I sent an email to them again. Another day without answer, but then finally I got an answer and after that we exchange several emails.
First they said that the amount is too low, then that the .txt – files were missing, which they were not, then that we have chosen a category that “is wrong” (why is there a category you can chose that would block them from sending ads?) and then that they would report the problem to the COO.
We have exchanged 25 emails and they have no clue and it seems that no one cares. It should also be said that I wrote to their publishers email address two month ago without getting any answer at all.
There are so many ad servers out there and some are certainly serious so just avoid SmartyAds and you will be a happier person.”
Review by Balli1 year ago
I have my own e-commerce site with mobile accessories.Because of its low traffic, I was seeking the problem solution. Advertising was the only way out for me to get profit from my small business.
So, I had used SmartyAds self-serve programmatic demand-side platform for 7 months.
Firstly I started with minimum price and gradually increased because this platform showed a meaningful return on investments.
Besides, it's really easy to run campaigns and user interface is understandable. In addition, I received ad advanced targeting and account management team.
Review by Bafford Markestein1 year ago
I use SmartyAds Demand Side Platform. Actually, I love working with this company. SmartyAds offers lots of benefits for their customers and all of them more or less are useful for me. For example, I advertise my blog about traveling, there was only about a thousand of visitor a few months ago, but for now, my traffic is constantly increasing, and more and more people from all over the world are coming to read my content. That's amazing.
Also, I had some questions about my advertising campaign, but I wrote on the email and get all the answers I needed.
And the big plus is that I can easily set up my campaign from scratch. I like the interface of the platform but it'd be better to make a bigger font in some places.
Review by HenBar Sibeke1 year ago
The services that the company has given me is on the highest level. I always like the pleasant atmosphere and personal support that Smartyads' team affords 24/7. If you are a publisher, well, I will recommend you their services. All is great: total support for
video and mobile inventory, high-volume deals with good buyers, inventory management, and control!
Review by Eraseri1 year ago
SmartyAds DSP staff is extremely friendly, helpful, and eager to help around the world, around the clock (24/7 help desk support). The UI seems to be updated and it's a big plus in comparison with other platforms. SmartyAds DSP is great for any type of campaign whether it be over a short or long period of time. Some key points I want to underline:
- Safety of brand;
- Preferate and private deals.
So, you can give it a try! It's a great self-serve DSP platform that really lives up to your's promise!
Review by OrlandoSanchez1 year ago
I had a small business and wanted to advertise it somehow to increase the level of my visitors and what I can say now? Well, now I have a middle business thanks to SmartyAds.
These guys have lots of advantages to work with them. I personally use SmartyAds DSP and with a great pleasure would like to point out main things that I like about this platform.
First of all, I can create a targeted audience and show my ads only for those users that are interested in it. Also, I like that I can choose such ad's format that will be most useful for my advertising campaign or I even can pick several of them.
SmartyAds DSP offers data insights and analytics in a real-time report so I can improve my ad campaign performance.
And, of course, the main advantage of using SmartyAds is a personal touch.These guys can help you with all your questions and difficulties.
SmartyAds is rated 4.0 based on
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SmartyAds Ad Tech company offers multi-channel automated media buying and monetization solutions for advertisers and publishers, all around the world