Their quality and customer service is always top notch!
Review by IntellTanito Dzhoy4 months ago
Always a good experience with Smart Practice. We've been using them for 30 years or so now and have always been happy with the service and selection.
Review by Anesse4 months ago
I have been working with Smart Practice for several years. I have always felt that the reps I worked with were always super helpful. They have gone above and beyond for our office. Back when they were selling dental supplies I never allowed another company to try and take our business just because of the customer service. Now that they do only the marketing, I work with Susan. She is the best! She is extremely knowledgeable and helpful when designing our products. Gives good advice on what works, finds ways to help us save money, and she is super sweet! I would always recommend Susan at Smart Practice for your marketing needs!!
Review by Rodie Derrow4 months ago
Excellent products and services. Have always had problems with ordering via the website, however. Our previous personalization is either not available to load or the editor errors so it can't load. Every time I have to wait at least a couple additional days to contact Smart Practice by phone and get the proofs approved. It would be great if this part of the website would be updated.
Review by Italo Lacuna5 months ago
Everyone answered my questions and proofs were completed sooner than expected
Review by JohnSmith5 months ago
Products are exactly as expected and of great quality.
Review by AlliSten5 months ago
Not bad, they made an error on the first order and fixed it promptly at no charge.
Review by Jahankeer5 months ago
Doing business with SmartPractice has been a pleasure.
What a great company and every customer service rep is helpful and I feel they genuinely like doing their job and they do it well.
I wish all the company's that I do business with were as professional and friendly as Smart Practice is.
Review by ZWhite Derrow5 months ago
You're mostly awesome. But the fact that we can't easily find the items we want to reorder and have to click on all our old orders to see what was in each one wastes a lot of time. And sometimes, if we ordered too long ago, you don't even show it ever happened. It is frustrating.
Review by Chukkamental6 months ago
SmartPractice is a business model for excellence. I am always impressed and amazed at their ability to perform excellent customer service. I'm a stickler for that myself. Honestly, if I didn't work for Dr. Radcliffe and Dr. Alex Scott, I'd want to work for this company. :-)
Review by Cindyarta Saalweachter7 months ago
Long time customer of Smart Practice. They are great to work with and have top quality merchandise.
Review by Dherminder Derrow7 months ago
Excellent experience. From ordering to receiving.
Review by Loutricia7 months ago
I have ordered products from Smart Practice for many years and always have a great experience from ordering to receiving product.
Review by Szhcornan7 months ago
I've never had a bad experience with this company. All reps are eager to accommodate my ordering in any way possible and they are always extremely prompt in responding to any questions I may have. Everyone would be very fortunate to have their rep be Robert Durso!
Review by Nusaybah7 months ago
Always a great experience! Always helpful customer service.
Review by Bandelyuk Derrow8 months ago
Smart Practice is not only smart, but the people are easy to work with.
Especially Nick Corridino!!!
Review by Robertbudchilds8 months ago
We've been using SmartPractice for quite a while now and have never had a bad experience. Very good pricing on everyday supplies like charts, stickers, etc. as well as some custom promotional goods. And our rep Teri is wonderful, very helpful, goes out of her way to check on us periodically as well as assisting us with our important promo orders. I would definitely recommend them!
Review by MJacobs9 months ago
I would recommend this service to anyone. It's awesome. I wish I would have known about it awhile ago. I would have gotten dental work done sooner! Thanks.
Review by Annkie Vaetoe1 year ago
Always receive friendly service.
Review by Jlam Derrow1 year ago
Everyone I ever speak to at Smart Practice are very nice and also helpful. Thank you!
Review by Jacksonpaula Calistica1 year ago
Very happy with the service..Th person was very pleasant & easy going.
Review by Nancina Oleari1 year ago
I would have given 5 stars but the fact the first rep. I worked with, by the name of David, was not much help at all. When I asked about using a certain text color, or envelope he just told me no we cant do that and no you cannot customize certain things that the catalog said we could. So fine, I just ordered it as basic as it comes due to the fact he said we could not use what we wanted. Then I called back to ask a question about our order and a different rep. (Lori ) helped me and was able to answer all of my questions and told me she would just cancel the order he put in a put in exactly what he wanted and seemed unsure why David told me we could not customize the holiday cards we were ordering. She got everything I wanted perfect and was a lot of help in correcting what David had done. Once we received the product it came out just like we wanted.
Review by Witty Tweedt1 year ago
I have always encountered helpful and knowledgeable employees.
Their products look great.
Review by James Fabrizio Winbigler1 year ago
Pleasant experience. Fast service.
Review by Diljiet1 year ago
called up and spoke to Amy in customer service...asked if she could help me place an order...she was so smug and bitchy...I never placed my order. She needs to be replaced. Its obvious she hates her job.