Grande latitude de personnalisation de l'album photo, service et réception rapides, prix raisonnable.
Review by Xralph Ebeci2 months ago
Review by Nyapathy Soblevicius3 months ago
I ordered recently 5 products from this website, a cookie tin can, a big canvas print, some magnets, a small canvas print, and some standard 10 x 15 cm prints in matte paper.
In general, 3 of 5 products were excellent regarding print quality.
The only 2 that I think they can improve is the tin can and the magnets, for some reason the photographs look a little bit blurry and the color in some of the magnets is not accurate, specially when there is a lot of blue. When I see the other 3 products everything looks perfect, sharp images and accurate colors.
Until here I would give them 4 out of five stars since I am extremely happy with 3 products and "ok" with the other 2.
But this is not the end of the story.
The thing that really surprises me is that the big canvas print that I ordered (120 x 800 cm) came with a teared up box, really like if the carrier (colissimo) would not have cared about it at all. Of course I have to mention that such a big package was not properly protected, there was no "FRAGILE" tags on the box, the canvas comes inside a bubble wrap bag and inside a standard cardboard box. In my opinion that is not proper packaging for such a delicate and fragile package, carriers are careless about packages, specially colissimo.
The first time I rejected the package and contacted customer service. They were very kind and responsive about it. They sent me a new print. I had to wait more time for this of course. When the second one arrived it was teared up again and the print was damaged, it had a scratch on it that would allow me to see the wooden frame. This time I accepted because I was told to do so. I contacted the customer service 2 days ago and I have had no answer yet about this situation. The second box, again came without any "FRAGILE" tags despite my recommendations via e-mail.
I think is more expensive for them to send several times the same package rather than just properly protecting the piece in order to stand the abuse of the carrier and be sent just one time, so they do not package properly the big canvas, the small products are protected enough, no problem. Also for me, the client, is a hassle to wait for a broken package, then contact customer service, have it sent again, and if that one is damaged do the same thing again and again.
The above is the reason why I give them 3 out of 5 stars.
In any case I really like their products and their printing quality in general is a 4 out of 5 stars. You will be happy with your products (unless they arrive damaged).
About customer service. Honestly great people, very kind, responsive, and professional. They speak English very well, which for me is a big plus! congratulations for that. It is a pleasure to talk to them.
Thank you very much, I hope you improve,
Review by Toshona Pownceby3 months ago
Belle production et emballage impeccable
Review by Charless Frantsen3 months ago
Review by Gramer3 months ago
Service d'excellente qualité.
Bel album photos!
Review by Crissel3 months ago
Great value and efficient service. Very happy with the quality of the prints.
Review by YoyoFarr Kerkoerle3 months ago
Top pr faire son album
Review by JoAshley3 months ago
Photos parfaites !
Review by Lyntonsa4 months ago
Super Album mais un peu déçu de la 1ère page du calendrier
Review by Derclaye Karrat4 months ago
Merci encore à smartphoto 😊
Review by Ewaz4 months ago
just as expected, on time ! nothing to complain about!
Review by CustomerPleased4 months ago
Quality not there. Colouring nothing like the original photo.
Review by Siy Studdlestun5 months ago
Bon produit les photo dont excellente
Review by Bafford5 months ago
J'ai trouvé que la finition de la photo sur toile n'était pas au top.
Review by Sornah5 months ago
Excellente qualité du grain des impressions et excellent service !
Review by Roksanda5 months ago
Qualite tasses et images super
Review by Madryga6 months ago
Conforme à la photo
Review by James Gulley Parvari6 months ago
Very fast and good delivery. quality is excellent ! Great value for money. Loved the fact that they support the large mobile phone format.
Review by Sidonier6 months ago
Il faudrait visualiser la photo correspondante avec la forme du magnet
Review by Bafford7 months ago
Belle idée originale mais tee shirt de faible qualité, photos qui s'effacent au premier lavage.
Review by Hausser7 months ago
Excellent quality and service
Review by Quiltanglo Lamoudi7 months ago
Articles correspondants aux descriptions.