Very good Tour Director. Thought trip was very well planned. Would like a more physically active tour next time with less people on tour bus. Hotels were ok, not great.
Review by Windsors1 day ago
I hope you got my review yesterday. I adored the trip to India Oct. 211st.Jasvir Saurana was the best!! He opened the history books. H was exceptional.He deserves a 10!!! He helped us in every way even to the end.
Review by Satelite Mortensem6 days ago
We took the China & Yangtze River Cruise & Hong Kong tour in October 2019. All hotels and meals were top class. Our tour director Mr Sun QingJun (Harry) took good care of our needs in China.
Review by Fhaheen1 week ago
Awesome experience. Our Guide Shaun was informative and friendly!
Review by Nonamebecauseidontwanttobeattacked Kaspathy1 week ago
This was the best vacation ever. The sites were more then I could ever imagine and the tour guide, Tarek, was very knowledgeable and took great care in dealing with any issue that arose. Will definitely be touring with them again.
Review by Customerabigail Zibareva1 week ago
If I could give smartour zero stars I would. I have been in a dispute with smartours for four months now. Smartours made a mistake on my last name and never fixed it! Luckily, the day before the trip I called to ensure my name was correct on my ticket. It wasnt! The day of the trip I was calling back and forth with smartours until they came to the conclusion that they needed mw to pay 150$ to fix a mistake they made or I can chose to not go on the cruise and wastes thousands! With months of calling and filing complaints on the BBB they promised me a refund and lied to my credit card company saying they did give me a check. They never did. They never call you back when they say they will. The customer service here is the WORST EVER. The stress smartours has given me the day of my trip really set a horrible mood for my trip I was planning for a year. When putting so much money into a trip like I did you want to make sure you have good customer service and a fast response in case there are problems. Go to a different company and be stress free!
Review by Mpplgt1 week ago
Excellent trip. Well organised and great value. Thanks
Review by Cyclopdad Blaaberg1 week ago
The trip in Ireland was very enjoyable. The hotels were lovely, with excellent breakfasts. Our driver/guide Pat was very friendly, patient, helpful and knowledgeable. I'd suggest more time be planned at the Titanic Museum in Belfast.
Review by IIkay2 weeks ago
Our tour guide was wonderful. Although he was involved in giving us a fantastic view, historical and recent overview of the Israel and its surrounding area, he was still aware of each tourist and their special needs.
Review by Softat2 weeks ago
One of the many things I liked was visiting places that I would not have known about on my own. The background information our guide gave us enriched my experiences. It is a beautiful country with welcoming people. It was a great trip.
Review by JmeLuWho2 weeks ago
It was the best trip I have been on in a longtime. TheHotels were very clean And comfortable. The guides very knowledgable.Our main guideMassamio was verypolite and helpful.inassisting us. the people we met on the tour were Just wonderful andfriendly andeveryone had great time.... also, all went very Well. Thank you Theresa Esposito
Review by Baiprivacy3 weeks ago
Excellent travel in large part due to knowledgeable, very organized and efficient tour director Betty Levin. Can’t provide enough kudos to her handling of our tour. Recommend keeping tour count of guests under twenty as that number makes travel much more manageable and comfortable. Very interested in any other tours Betty leads.
Review by TacoOverLord3 weeks ago
Intra trip flight times were a bit early (up at 4:30 am). A lot put into day 1 (when we were most tired/jet lagged) and then less the other days when we were more rested.
Review by Vijayibhave4 weeks ago
It was a great itinerary. Peter Murphy was a great tour guide. The hotels were all great.
Review by Miralmo1 month ago
Good tour guides and beautiful places.
Review by Gwiazda Rummun1 month ago
this is Joyce Redmon... i made the arrangements and paid for the trip. The Thai guides were excellent and the tour of Thailand was awesome. our only complaint was the trip home. 14 hrs of layovers plus the 18 hr flight was too much. i will not be recommending this company again unless the flight info can be communicated up front.
Review by Aloka Derrow1 month ago
Review by Nikila1 month ago
Great trip made better by the fabulous guide. Highly recommend your company. Jeff Gropper and Susan Schumer.
Review by Travlos1 month ago
Never received luggage tags and were told they were mailed to us. Too many buffets. Warn travelers of theft problems we encountered at the Johannesburg airport. Great tour guide. Ron was very knowledgeable.
Review by Jedita1 month ago
I had two objectives for this trip. First to observe, experience and learn about the people, the culture, the history and progress on matters of racial relations. Second to visit and observe all of the amazing wildlife in southern Africa. Both of these objectives were achieved. Our tour guide Shaun was excellent. It was one of the best tours I have ever taken.
Review by Steannsmi Haseth1 month ago
We enjoyed our trip to China with Smart Tours. We would have liked to have had less time with shopping experiences and more time at the historical sites and museums.
Review by Pareace Abney1 month ago
Traveling from Porto to Combria, we stopped in Guarda which was a waste of time and made us arrive very late. In fact, most arrivals in new places were too late. Needed another day in Lisbon and could have skipped Evera or made just one night. Sintra should have been part of the itinerary. Do not like so many optional tours. More should have been included, such as boat ride on the Douro and certainly Sintra.
Review by Rubija1 month ago
The trip to India and Nepal was so much more than I expected as a first time client . The guide Mr. Jasvir Saurana was incredible in so many ways. He was very knowledgeable ,caring and one of the best guides I ever had. He went above and beyond. The only Hotel the Ramada in Jaipur was not exceptable, it was very dirty. I will travel again with Smartour. Sandra
Review by Unnat Geloo1 month ago
I liked the tour in all respects, but not the way the tour was managed by our tour director. Lot of time was wasted by giving free time every day. Very little time was spent on Pitvice Lakes National Park and too many optional tours were given to us.
Review by JMcAfreak1 month ago
Was an enjoyable trip but was a very busy one. Never the less it was fun.
Our reviews are aggregated from multiple sources to give you the best overview about smartours.com.
smarTours is a leading provider of direct-to-consumer, affordable travel experiences to exotic global destinations. The Company offers travelers curated, pre-packaged itineraries to over 40 destinations across the globe. By offering tours directly to consumers, the Company provides premium-quality experiences at value prices, and as a result, has cultivated a highly passionate and loyal community of repeat travelers. More than 200,000 travelers have taken a smarTours trip since the founding of the Company in 1996. smarTours is… the smarter way to see the world.