Service is great however the app and web page need to become more user friendly. Also need to have a way to download to excel all the rental information. Check in/out, clients & info, income, past and future. Thanks, that would be awesome!
Review by Charrabelle Ssomerville2 months ago
We enjoy using smartbnb and the support staff are great. It makes messaging guests much more convenient.
Review by Malathia2 months ago
Love Smartbnb! It frees me up from having to be chained to my computer! I have a life, and can trust that my guests are receiving the information they need immediately. The AI feature of Smartbnb is [email protected]!
Review by Auldric2 months ago
Review by Lillyvette LoeStartup3 months ago
Smartbnb ly helps us give our guests a great experience.
Review by Shugufa Holesworth3 months ago
So far so good. The new upgraded system could use some work.
Review by Volcan3 months ago
Amazing! So good! I'm so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests. I really recommend it.
Review by Karmaredja3 months ago
love smartbnb. it takes a lot of time off of my hands. wish it was just a tad bit more user friendly but i'm finding my way around it.
Review by Hjorth Sinhaus3 months ago
Review by Hattonm McCrocklin3 months ago
Very good product. A couple of features I would like to see them add (share combined calendar outbound via an iCal formatted feed ) and sometimes some small glitches but overall very helpful and helps me save time as a host using Airbnb, VRBO, and Homeaway and manage and drive bookings for 3 properties that we own.
Review by Lasell4 months ago
We have used Smartbnb for several years, and it has vastly simplified our Airbnb hosting process.
Review by Lewalt4 months ago
I like ur prompt replies to potential clients.
Review by JimWhite4 months ago
Overall very happy with SmartBnB. In particular customer service and assistance is excellent.
Review by ZaramaPloz Murphylaw4 months ago
Using SmartBnB has drastically improved my business. I save so much time by automating things through SmartBnB. I’m never going back!
Review by Mfin4 months ago
We love smartbnb! It makes communication with our guests so easy, and is a great time-saver.
Review by Grongo4 months ago
I got off to a bit of a bumpy start with transferring my listing data from a different Airbnb host. However it is all fixed now and I am very happy with the system. I do wish I could have picked up the phone and called tech support, but when I was going through the website I couldn’t find a way to do so. I appreciate the online support but sometimes the phone is just more convenient.
Review by Fallout Posthill4 months ago
Super platform, just has some bugs to work out, things to make it 100% usable (user level permissions/notifications to be able to have friends, virtual assistants, etc. Manage things)
Also they should TOTALLY build in an add-on service of VAs to help manage messages.
Review by Aljun Sierer4 months ago
After testing every option out there, Smartbnb is light years ahead of every other tool available and it is inexpensive.
Review by VolatileSupernova Scazzafavo5 months ago
The customer service is quick-ish to respond but the platform is missing some key features that would make it a really great tool.
Review by Secal Derrow5 months ago
I feel like the automation for messages is great!! I think they should open up more and compete against guesty and lodgify with a centralized calendar and other options other platforms have to be more competitive and acquire more market share.
Review by Abhyuday5 months ago
I really lean on smartbnb to keep me informed of incoming inquiries and reservations. For whatever reason my Airbnb App won’t “ding” when I receive inquires and reservations. This is quite detrimental. As a host quick response time is one of our rating categories. Smartbnb responds immediately thereby keeping me highly rated!
Review by Aflanders5 months ago
Smartbnb has been a wonderful tool and I’m glad I have access to it. It’s so nice to be able to be anywhere in the world and know I don’t have to have my phone with me to run my business because smartbnb does that for me.
Review by Sajtek5 months ago
A view bugs, but a really great software!
Review by Aushra Llamzon5 months ago
What a great product! My company has become so much better with this software. People listen to feedback, great support and a lot of innovation.
Review by Sonchik5 months ago
Smartbnb has made renting out my vacation home a breeze! My cleaning gal knows when new stays are booked, and I am able to communicate quickly and efficiently with my guests with automated messages.