Smart-shippers.net Reviews

Kept asking for more money to continue the delivery of the animal

Owners of the pet “scammers” were offering to give me the dog (yorkie) for free but had to pay a fee for flight fee for the animal which wasn’t a big amount at first. They asked for $120 to be loaded on a Walmart gift card to registrate the puppy into the agency. Then they made it seem like they dropped the dog off at the agency and the agency would contact me to continue the delivery process of the dog. Beginning of the day the agency contacted me through email saying they got my puppy and they will continue the process of payment and flight, hours later they hit me with an email saying the crate the dog came in wasn’t reliable and asked for a refundable deposit for a electronic thermal crate for “poor weather conditions” they then proceeded with if I don’t pay soon my dog wouldn’t arrive within 24hrs. So I paid the refundable fee after talking to the “owners” they chipped in $160 and asked if I could pay the rest which was $430 by then it was hitting close to their closing hours so after I made the payment I had to wait to hear from them the next day. The next morning I got an email saying that they got the payment and will be shipping my dog from Newmark, Delaware at 9a.m. (where the owners said they were from) to Tennessee for a pit stop then arriving at 11p.m. Texas where I am. Couple hours later I got an email from the agency saying that they have my dog in Tennessee but I needed to pay a whooping $550 to register the dog under a refundable “insurance” which they demanded to be purchased on the Walmart gift card just in case anything happened to the puppy between there and to my destination. From there things got suspicious which I should have known from the start. I had contact with the owners “scammers” the whole time and they made it seem like they didn’t know why all this was happening. The agency website only had an email and no phone number to contact , I tried getting on the phone with the owner but she made an excuse of she had hearing problems and wouldn’t be able to hear me at all and that she could only talk to me via email or through text. I had so much frustration and confusion on why this was such a problem. Then they supposably had the agency in Tennessee contact me to explain but the number was unknown and came from CA. From there I answered and they immediately said send us the money or we will leave your dog out for quarantine. I knew it was a scam but I had already dug myself a hole.