If I could give this company a 0 start I would. Worst purchase I’ve ever bought from any company in my life. So I bought a car from here in November time then two month’s ago it stopped charging so I phoned Halford’s as it was bought through Halford’s market place with Smart Play Zone, they said it’s not our problem it’s Smart Play Zone’s but told us too take the car into Halford’s too look at so they did. They said nope car is broken Smart Play Zone need too sort it, so I spent four week’s e-mailing and phoning them they don’t answer the phone and didn’t reply too anything! So I kept phoning Halfords even though wasn’t really there problem told them Smart Play Zone are ignoring me so they tried too call them and no answer I also tried again and finally got through they said we will send you a new battery! Yes ok I trusted them and did they hell they didn’t send me anything and ignored everything they lie, there rude, they don’t want too do anything! Six week’s later Halford’s said enough is enough Smart Play Zone are useless I’ll try too get through too them so they did but no answer he came back and said you know what we will give you a refund and do what you like with the car, throw it, fix it, do whatever. I was so thankful after 8 week’s Halfords sorted the problem out because Smart Play Zone don’t know how too run a company awful never order from these! Awful you’ll be waiting for ages for a replacement or whatever awful and rude! Horrible company.
Review by Balasa1 year ago
Excellent customer service could not have been anymore helpful.
Review by Nethea1 year ago
delivery was fine everything was fantastic delivered on time right on the time and everything good
Review by Fukuko1 year ago
Really good service and prompt delivery. Only down side would have been good to advise that number plates would be sent on another date. But was later advised that that would receive these two days later. But still not received.
Review by Garaad1 year ago
Excellent pricing fast delivery! Everything went very well.
Review by Kagwe1 year ago
Very good service
Review by NikiJ Proteau1 year ago
Arrived quickly and very pleased with product
Review by SylviaP1 year ago
Super fast delivery , excellent service 5*
Review by Bafford1 year ago
Always quick and efficient. Regular updates on postage. I have bought before and will buy again from Smart Play Zone
Review by Harnett Mahfuzh1 year ago
Delivered as scheduled. Well packed, handled with care, arrived without damage. Easy to assemble, we charged it overnight and was able to used it for hours of fun, looks real with radio and mp3, good value for money, the downsides of it are: doors are not easy to open (by little ones) should be designed with door handles from the outside or an easy to pull handle from inside; back corners of the car are not flawlessly made, there are also dents, I reckon it is from the plastic molder during manufacture. I didn't ask for an exchange because it was close to Christmas can't be bother by the hassle of exchanging huge items. Kids love it though! It was supposed to be for my 3 year old but my 5 year old daughter loves it too! I think even 6/7 can even fit on it. It has wide seating area. It comes with a remote control, but not as fancy as the other car models, it is only basic, plain white, rectangular remote control, but it is working perfectly with all gears with parking mode as child-lock. This site has a cheaper price for the same model than other toys store online.
Review by AlexisBloom1 year ago
You can not get through to this company on the phone. But they did reply to my e mail straight a way. The car arrived with in 4 days. And was of very good quality. I would order from this company again. (Just pick up the phone))
Review by Kaylem1 year ago
Very quick delivery - would recommend. Thank you
Review by Aerowork1 year ago
Very quick delivery. Perfect condition. 1year old granddaughter loves it DOWN FALL the music is chavy and it takes too long to charge but nice looking and realistic
Review by Kestrel Peshek1 year ago
Simple, quick... and competitive.. great buy
Review by Tristram1 year ago
Fantastic service would highly recommend.
Review by Inyang1 year ago
Purchased a 12v ride on car for my grandchild just before Christmas from Smart Play Zone and it arrived within three days. It was well packed and although I couldn’t be home on the day of delivery, the item was left in the secure place as I requested. I am happy with my dealings with this company and would not hesitate to buy from them again.
Review by Syahrul1 year ago
Excellent customer service, most helpful order placed and delivered within 48 hours. Would certainly recommend to anyone.
Review by Sathishkumar Derrow1 year ago
Bought pink A45 Mercedes 12v for granddaughter, looks brilliant not used fully as is Xmas present.
Review by Bafford2 years ago
Good value for money and delivered quickly!
Review by AKist2 years ago
ordered a car from this company, didn't work after trying a replacement part
it still didn't work, waited two and half at home to be collected. The new replacement arrived without the name ordered, it worked but doors don't close properly, fed up with it, didn't complain further.
CARS FROM THIS COMPANY SEEM TO EITHER REJECTS OR SECONDS, FAR FROM PERFECT. WILL NOT BE ORDERING FROM THIS COMPANY AGAIN.
Review by Mastah Briddle2 years ago
Immediate dispatch, very quick delivery, product just as described 👍👍
Review by Poppyseeds Perikala2 years ago
The car we bought looks great and our boy loves it. But when we opened the box we realised our purchase wasn't brand new as it was semi assembled. The door handle has already fallen off and the badges have lasted little over a few hours. There are a couple of scuffs on the car but we couldn't return it because it would break our boys heart. He is happy because he's only 2 but we as parents are not! £200 for a second hand item?? Won't be ordering from here again!!