One of the tool handles broke on me while repairing a flat on my work vehicle. The local store wasn’t willing to exchange it for a new one. I spoke to customer service and the representative was nothing less than outstanding in everything they did. They went above and beyond what I thought they could do and for that, I’m a customer for life!
Review by Grabiel2 months ago
My inflator stopped working, I sent an email, and Karen sent me a new one super fast, no problems. I was disappointed when it stopped working because we liked it. A new one gets me back to happy with the product and impressed with the service after sale.
Review by Evaki2 months ago
Awesome customer support and excellent products.
Review by Montha Paytons2 months ago
great service A+ will keep buy your products
Review by Deeray Sadberry2 months ago
Quick shipping, accurate order. Thank you!
Review by Elisaia Vasnani2 months ago
New digital inflator kept blowing15 amp auto fuses. Notified cust service and was told it's a new model and asked to send it in for inspection. Was sent pre-pd.return package with coupon to buy a new unit. Hooray!!! However, Auto Zone would not honor coupon, nor would Target, Pep Boys and others. Finally got some credit towards a new one at Menards and bought a higher priced Slime unit. Same problem. Both units even blowing 20 amp fuses on another vehicle. Got tired of the whole situation-having some luck inflating 5 #s at a time-and keeping spare fuses in glove box.
Review by ThePetiteLady Grinidge2 months ago
Slime backs their products 100%.
When something happens to their products. They take care of the Customer, PERIOD. I know from experience. When I had a bad product. Slime fixed it and gave me a BETTER product. Slime really values their Customers. You don't know me from Adam. As a satisfied Customer, I highly recommend Slime and all their products. Again, Slime really values their Customers. Happy Holidays 🎄
Review by TheBilldo Gowmon2 months ago
GREAT CUSTOMER SERVICE
Review by Aridany2 months ago
I had a problem3 they sent me. New one
Review by Beaudeux3 months ago
I had an issue with an item about 10 months old, and they promptly sent a new one.
Review by Yoeliz Rusy3 months ago
Pesta valves are needed to make the Slime cordless usable for me. It works great now.
Review by Burken3 months ago
Had another problem with the battery operated inflator. Customer Service representative replaced it with a newer model and even added a spare battery. While I've experienced issues with some Slime products like the battery powered inflator, they've always stood behind their products and replaced them.
Review by DevilMan Zbzbb3 months ago
I have several Slime products as I have always found that their quality far surpasses any other brand I have used. I've been driving for 50 years and I started out with spare tires and a hand pump. When 12 volt compressors I bought them. Seemed like always had a problem of some kind of with them. While reading a car magazine I read about Slime products. I bought one and I was very happy with it. I have four vehicles that I drive. I have the Slime tire repair kit and Slime compressor in every vehicle. They only allow 5 Stars, but if really had my choice I would give Slime 10 Stars and 2 Thumbs up.
Review by Jerelie3 months ago
The level of customer service (both in speediness of attention and in quality of service) was EXCEPTIONAL! Best experience I've ever had with a customer service agent! I contacted SLIME, as a long-time customer, after 2 brand new tire inflators broke within 6 months. The representative who received my message responded within 2 hours, sent me a new pump (better model), additional supplies, and then another box of supplies a few days later. Can't say enough wonderful things about the way this company treats their loyal patrons!!!
Review by Unchovekable3 months ago
A great air pressure gauge.
Review by Dysie Ongige3 months ago
Customer service was great. Great product
Review by Vyvyan3 months ago
I've used slime products for years and have several of their tire inflators and tire tools. I usually buy all of their products from my local auto zone but this time I ordered off the internet and I'm well pleased with my purchase and experience too. I bought the new household tire inflator and so far I am well pleased with my purchase. Very fast shipping too.
Review by Folanya Polman3 months ago
I'm very happy that Slime came through for me when I had a problem. I'd highly recommend their products to everyone.
Review by Malkeat Turlea3 months ago
its good and fast shipping
i just wish they had international shipping
Review by VanSickle4 months ago
Slime responded very fast on my concern,I had a tire inflator that quit working within the warranty period. I sent a copy of the receipt to Slime and a new pump was quickly sent to me postage paid. They give me best customer service ever!! Fabulous !!!!
Review by Jjsnowangel4 months ago
Exactly as expected. Fast delivery, awesome product with exceptional customer support. Thank you!
Review by GentleTouch4 months ago
Solid piece of equipment. I had ordered to smaller pump, which they apparently no longer make. It didn't work. Slime replaced it with the next model up, no questions asked (other than 'receipt and mailing address please') While I would have preferred the smaller pump (I have a motorcyle) there's no doubt the replacement is solid and works great.
Review by MyKhill4 months ago
Best customer service ever. Had a problem with a product; replacement was on my door within 48 hours no questions asked.
Review by Frulle Beehm4 months ago
went mountain biking. Ran into a cactus and didn't go flat. and it is still full of air on the same tube.
Review by Yicki4 months ago
Great product. Original order was for 3, but only received 1. Sent email and error was quickly corrected.