Worst Service. I was there user for over 2 years and then out of the blue they simply terminated my account for no freaking reason. They deleted everything and simply said you paid us a few days late so our crappy system automatically did this and we cant recover your data. (My payment was already in their system and still they terminated the system 10 days after the payment)
I lost everything because of this incident all my customer base lost trust in me and all was gone.
DO NOT BUY FROM THEM
Review by Vebe2 months ago
I hosted three sites in this company and i regretted it. The company is a joke and they do not take care at all customers.
The company is taking down sites, deleting pho versions options from CPanel, changing php versions, without notifying anyone, So suddenly sites are down, nobody knows why and the we have to pay a programmer just to realise that the company has altered globally settings in CPanel accounts without notifying anyone! On top of this we had downtime issues.
To finalize this review this company also has the worst support i have ever experienced. Completely unprofessional and unreliable
Review by Fabiha Danagoz2 months ago
There are many hosting providers out there but skynet is really the best hosting provider with regards to pricing features and friendly support. For a very low price I'm getting 1TB space unlimited accounts along with great friendly live chat support and they are always online when ever I need them. I would recommend skynet for any one looking for affordable reseller plans with good features such as LiteSpeed and free WHMCS.
Review by Rondog2 months ago
Terms & Conditions Not!
It took days for the reseller service to be set up and then not working.
They are enthusiastic but do not pay enough attention to quality.
The two stars are for design only.
Review by Mandalynn NHarrington5 months ago
Bad service, Bad support. Stay away from these company. Huge downtime in the servers. Keep suspending sites without notifying clients, very late in ticket reply support, had to wait for days for critical issues. Worst experience in hosting services ever.
Review by Caglio Harker6 months ago
Never send the details you need to get started, and very slow support.
May be cheap but there is better out there.
Review by Badurdeen7 months ago
Great Company! the support is extremely helpful and they can fix any problems that you have! I have had problems but let's face it Its the internet is hardware and software that has to work so closely together all the time and sometimes things just don't work and that's going to happen what's important is that it can and will be easily fixed by the amazing support team!
Keep up the great work!
Review by Muazu7 months ago
HORRIBLE - I was a white label reseller and when I cancelled my account in January they continued to charge me $25. There is no phone number to contact them so you have to enter a ticket. I was assured I wouldn’t be charged again. I contacted support again through a ticket and was told I was being refunded and wouldn’t be charged again to only find several more charges on my credit card. I contacted them a third time advising I never received a refund for ALL of the charges. Needless to say I had to open up a dispute with my bank and cancel my card because this scumbag company does bad fraudelent business and wouldn’t stop charging me months after I cancelled. DO NOT use this company, you will get so ripped off and all support, sales and customer service is in India and they act like they don’t understand. I will be filing a complaint next for the horrible experience and time I wasted contacting them and nothing was done. A disgrace.
Review by Kiwironicles Policia8 months ago
This company was the worse experience I have ever had. They don't know how to fix their own services support will sit on chat messing with things telling you to try it now each time it's more broken than before.
I told them stop messing with it and rebuild it because someone screwed it up they ignored me. I have chat logs begging me not to write a review and they will fix it. Well day later and I don't know how many hours the so called owner decides to blame it on WHMCS when it is their system.
I ordered a new host set it up the same and showed them how it should work pointed them in the direction to look tried my hardest to bite my tongue.
They basically blame WHMCS for the problem even though it isn't and they linked some articles that had nothing to do with my problems. So days in and they still don't even know what I'm talking about after sending them videos on how to recreate it.
I spent 2 hours on chat for him to tell me to open a ticket and he can't escalate it so I will have to re explain literally everything in that 2 hour chat session because for some reason they can't access chat logs of their own?
Stay far far away read the reviews all the good ones are fake, bought or are friends trying to pump his rating back up from how low it is.
I tried to stay I tried to give them time but they don't know what they are doing and are not fit to be handing people's data. Stay away of move away if you're there before it's too late.
Review by Faeroz9 months ago
I am owner of PakiHosting, I have much experience of hosting industry. I have purchased service from skynethosting, I experienced best support ever. Support is really polite and cooperative. I got the resources as mentioned on their website. Everything is going well, Honestly I am really enjoying skynethosting service. Recommended :)
Review by Renaeturn Zeale9 months ago
WORST provider downtime more then 48 hours , never trust ur business with them. Pac of lies. So sense of business responsibility and urgency.
Review by JakkuTV9 months ago
Couple days ago I purchased the CORPORATE VIP RESELLER package for $8.95 USD, and honestly I have not been getting a great experience, they NEVER response support cases quickly, they used ours and hours, super bad. I requested the money back and the cancellation of all the account. I hope at least they give me back my money.
Review by Anniemacv10 months ago
I'm a big lurker on here but I wanted to write a review of CrocWeb's Reseller plan I've been using for about 2.5 years now.
I'm not the type of a person who does reviews but I feel like I wanted to write a review about skynethosting resellers as Im using them for around 1-2 years now, well cant remember excellently how long :D
I operate a small web hosting company with around few hundred clients, most of them are small users with mostly html sites etc... Few years back I used to buy hosting from hostgator but after they were sold I was getting not so gud support so I wanted to look for a new company. So I chose skynet based on the positive reviews on forums such as WHT and sites like this one. I was bit of a hesitant to do the move because they're not a huge provider like hostgator so I was bit worried that their hosting support and technical reliability wont be good, boy I was wrong!!
What I like:
- Performance is good and I on a VIP plan and they are hosting me on a massive 40 CPU server with new hard drive system called NVme which they claim that are faster than SSD.
- Ticket based support is good they respond within hour or so.
- Live support that is actually online any time that I wanted, this is what I love most about them.
- Free features such as WHMCS license, end user support, free SSL reseller acc etc.
- Servers are white label so my clients don't know I'm with skynet
Areas of improvement:
- They're web site looks like something from the 90's and needs improvemt.
- Sometimes I have noticed that DNS propagation takes takes few hours, I would appreciate if they can make it instant.
- Order setup is not instant, it takes white to setup new orders
- They dont accept support tickets by email, so in case I cant get a issue fixed from live chat I must always login to thier member area and submit a ticket.
Some minor areas of improvement I noticed but excellent overall. I plan to stick with skynet for a while and really appreciate their service!
Review by Kristyki Guinane2 years ago
I was with this company for more than two years and i do regret it a lot. Very very unprofessional company , poor customer support and an overall awful experience.
The company tends to suspend accounts all the time without alerting the users and with very bad excuses.
Since support started suspending my accounts for no reason, with no warning I had to run away from this company, can't put my trust into a host that does that.
Review by Salts2 years ago
Don't Host your site on SkyNet.
Don't host and put your files to risk on those servers whos identity is not clear as mirror.
They have not listed any proper existence of their office locations and proper business setup
Their Customer Care is from India, Business location is Colombo, Servers on IOFlood.
They do not guarantee your data privacy and security
I have hosted on their USAVIP2 Plan They have lost my 4 websites few was hacked and they do not have backup of any of them, 1 was marked as Spam site by google due to such security every hacker makes back links and put his ads on my website.
Customer care has only STOCK Image collection pictures with dummy names. Person being them are only 1 or 2. Never got any proper technical issue resolved by them.
FINAL decision was to migrate. I never increase any client tale being using their hosting BUT I guarantee you will loss few of your clients as your website will also get penalized by google or hacked or removed from their server and they take no responsibility
Review by AerinB3 years ago
I has use skynethosting from 2014, first year is good, but these two year is very bad with uptime and stable, I'm not happy about this.
Review by Jennygrace Jangra3 years ago
I've been with SkyNetHosting since February, 2015 and I would like to say that out of every web hosting service I tried, SkyNetHosting may lack some features when compared with some big names but they are the best in prices, best in support as they always respond to the technical questions I have within 20 minutes if it is a Ticket and within a minute if it is live chat. Uptime was a bit down a few weeks back but it is back to normal again. Overall it has been a great experience up till now and I hope it stays like this. The only problem I encountered recently was the domain reseller prices went very high all of a sudden which is higher than other domain resellers.
Review by Daina Adomaviciute4 years ago
I'm with them since 2009 for my 3 websites, I am very satisfied with their service. The customer service is very responsive, which is the most important thing in this industry. I only have problems sometimes with the IP going to blacklist, but they are always helpful to solve the issue. You can also buy domain names through them.
SkyNetHosting.Net is rated 2.0 based on
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SkyNetHosting.Net Inc. provides reliable, affordable shared, SEO and reseller web hosting services. We deliver a level of customer service and features unmatched in the industry
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