After initially being treated like a thug or hood rat having to PROVE 3 times with you that I was a person of integrity you FINALLY shipped me a wonderful product. I hear you customer protection, security blah blah blah but really guys you take that to the obnoxious level. It was ridiculous. "If" I EVER try to purchase an item from you again and have to endure that I will cancel my order immediately and make other arrangements. As you can tell I'm still bothered with how you treated me.
Review by Ebbhead Oteo1 month ago
Great product . Great communication . Fast shipping :)
Review by Tiera Pachman2 months ago
I was looking for a piece of office furniture - a discontinued item to match something I already had. SKY was able to provide it when others could not, and also deliver it within my tight time constraints. Will was especially helpful in making this happen.
Review by Razea3 months ago
Could not have been better
Review by Charmolu Alcindor4 months ago
The speakers arrived promptly. By mistake, a second pair was sent as well, and SKY politely asked me to return them. The website had good information and helped me make my choice for desktop speakers.
Review by Abid Casier4 months ago
Great customer service! Very quick shipping.
Review by Ccaptain Schedel4 months ago
Buy with confidence from this company! Great products, great prices, fast shipping!!!
Review by Kristuan4 months ago
Great service and delivery
Review by DVLand4 months ago
After I placed my order, there was no acknowledgement email. I sent an email a couple of weeks later inquiring about my order, to which I received an auto reply from SKY promising a reply to my query. No further response ever came. The McIntosh cable ordered by me arrived almost a month after I placed the order! Subsequently, SKY clarified that all this was due to a system glitch which has since been rectified. They refunded me $15 as a goodwill gesture. I am happy that they have acknowledged and fixed the underlying issue. Hopefully my next purchase will go through smoothly.
Review by LauraRach Tc5 months ago
Nice, professional communication throughout purchase. Perfect transaction all the way around with Sky by Gramophone. And the Naim mu-so is exactly what I was after in an all-in-one music streamer!
Review by MaksimPager5 months ago
Cannot get the headphone to work. It has a "click on" button; but you'd have to hold it down to keep it working. When you release the button, nothing! Unless I am overlooking something, this product is a fail. Please feel free to contact me to assist and I may upgrade my rating for Customer Service, if asked to do a revised one.
Daniel E. Westley
Review by Lisamcaleese Solimano5 months ago
Review by Davydov Smylez5 months ago
The service I received was very good. My only feedback would be to have a clearer set of expectations communicated when an order is placed. Once I reached out to them for more information, everything was spot on.
Review by Bernelle Tellenbach5 months ago
Great, item came in way faster than expected
Review by Jaeron6 months ago
High end products at nearly impossible to beat prices. Authorized retailer and distributor of products so no worries on warrantees and fast shipping. I will always check SKY for product availability before making any electronics purchases. A++++
Review by LHill6 months ago
Very nice communication, great job!!
Review by Kanakaraju Odne6 months ago
fast free shipping for brand new Mcintosh power control cable.
Review by Meglynn6 months ago
Delivered on time at a reasonable price.
Review by Lorayne6 months ago
Great customer service from technical support, ordering, and shipping.
A great team!
Review by Shuli8 months ago
Awesome item price and super fast delivery. A+++
Review by Aineosullivan Cucovaz8 months ago
Had to send several emails and made 2 phone calls to find status of order. No accurate information. Was told sometime this week or next week I would receive my order. They could not give me a ship date. Took 2 weeks
Review by Nesrin8 months ago
Delivered early and very pleased
Review by Syephenupton Nereids8 months ago
Good products and good customer service. I will buy from them again.
Review by Maritas Tondella8 months ago
Smooth transaction. Shipping quicker than stated estimate