very fast delivery. cheap original volvo plugs,i saved 300 kr
Review by LaWanC5 months ago
Excellency in everything
Review by Demétryus7 months ago
Review by Whib8 months ago
Delivery time changed 3 times now, still not sure my order will be shipped after 4 weeks of waiting. No response on the customer phone line, just an automated voice asking to try calling later.
Edit: Just received a new delivery time, yet another week later. Tried calling the customer service again, the automated voice says "we're closed for training right now, call later". So, changing to 1 star now, 2 was too much apparently.
Review by Ajinu8 months ago
Review by Alokesh10 months ago
First of all, almost every big ecommerce nowadays ships for free or there is a free shipping when the order is above certain amount, and also accept and offer free returns. Skruvat in other side screws its customers! Pay for delivery and pay for return.
Nowhere at your return form is shown that the customer will have to pay something. It is written only at the Terms and Conditions between the lines and we all know that almost anybody reads these things if is not something related with the bank.
So made two orders for the past couple of months in value of 10000kr from which like 500 for shipping, and now you will charge me 95kr for sending back two completely unopen items because I was going to make a new order from you for even higher price... No, no more.
Couple of years ago had again issues with my order, again for few thousands kr, but good it was that Simon Jansson and Peter Jakobsson helped but now... NEVER AGAIN!!!
Review by Francesy10 months ago
Review by Wyomie Jakoet10 months ago
1st time using the site. all good so far
Review by BarneyBoy11 months ago
Review by Havano1 year ago
Not good service,do not deliver on time. Item delivery policy is not clearly mentioned on the website.
Usually, order put in place, without verifying the item's availablity in the Wearhouse.
Review by Syssi1 year ago
Review by Goynes1 year ago
Bra service 😂😁
Review by Suju1 year ago
I ordered an airconditioning compressor for one of my vehicles from Skruvat.se on their web page. Skruvat's own system asked for my vehicle registration number which I entered and 1 compressor was suggested.
It was delivered in reasonable time although not packed very well. It was delivered to our engineer for fitting.
I was later informed that the unit wouldn't fit as it was the wrong part. I checked the website again and Skruvat's system had recommended the wrong part. I contacted Skruvat's customer service dept who agreed a return. Nothing was heard for sometime so I contacted them again and was told the return had not been accepted because the unit had 'fitting' marks on it. These were slight marks where bolts had been tightened and could easily have been removed with a cloth.
I asked for photographic evidence of these marks and when I received the photos the unit had blobs of, what appeared to be, grease over it. When I returned the compressor it was clean, so someone at the company had 'dirtied' it up to make returning it harder. This kind of behaviour is outrageous.
Despite the fact that Skruvat had recommended and sent us the wrong part they accept no responsibility for this error. I was later told by one of their own customer service representatives that 60% of their products are returned because they are wrong. This should be alarming for anyone.
I have argued the point that they provided the wrong part but they remain, having taken almost 3000Kr from me, adamant they will not refund my money or take the unit back.
Trying to speak to anyone in authority at Skruvat is virtually impossible. You can leave your name and number but good luck expecting anyone to call back. They won't....
I will never use or recommend Skruvat to anyone again. I will also tell others about this company's poor customer service and attitude when they make mistakes.
If you are looking for parts I would seriously avoid Skruvat because unless you are absolutely 100% sure the part you are ordering will fit and is correct you could end up paying an enormous amount more to fix your vehicle.
Skruvat is a horrible company to deal with when things go wrong - Avoid!
Review by Albuhera Scammels1 year ago
Bad customer service. Have called 2 times to ask when my part is being shipped. They promised to answer on email. Haven't heard anything yet.
After 4 days it stills says shipment pending.
Delivery time is way longer then its says on the website. Should have bought from another website. Maybe their delivery time is correct. I will never buy anything from them again.
Review by Shimin1 year ago
Review by Mushfeqa Lidoni1 year ago
the best company
Review by Artaud1 year ago
Very happy with the service so far, I will use this company again.
I ordered a can of Mass Air Flow Cleaner. Had it in my hands within two days. Decent website, painless ordering process.
Review by Raslean Shabpareh1 year ago
Review by Aldente Strebycustomer1 year ago
Has a tendency to show parts that aren't appropriate, even when using the cars registration but good selection, prices and quick when dealing with returns. Have no trouble recommending and will order again.
Review by Descude Zalja1 year ago
Fast and cheap!
Review by Patrysss1 year ago
Good communication. All statuses notified via email. Fast deliveries except when the product says "I lager vid leverantörer".! Products as described in detail in their respective webpage.!
Review by ChrisBen1 year ago
Lång transport tid.
Review by Artrue1 year ago
Very unprofesional service. 10 days waiting for delivery, but when I bought it they said that it gonna last 2-4 days. Customer agents dont have any relevant information, they give dont give any feedback and they dont call when they promise. Veryyyy baddd service. Dont shop there.