Posted on monday payed on wednesday no fuss stright forward transaction well worth sending
will use again highly recommended great people to deal with. Cheers skrappa.
Review by DGreyMan5 years ago
happy with service but still not as polished as the competition.
Prices are good, and better than the competition.
emailed to see if they would take my phone as it had custom firmware. They Would.
Sent my my phone in via special delivery and it arrived by 10.13 the next day as
i checked via royal mail tracking. kept waiting for an update to my order status all day,
but nothing happened. I decided to email them at 9 ish and ask if the awaiting gadgets would ever change or would it stay like that till the order was complete.
I got an email back from Trishh, she is always very helpful, She told me that they had recieved my phone and that it was in working order but that the screen had a bubble on it so it meant the screen was a replacement. They told me they could only now offer me a lower amount as I would have to sell it as a cracked screen or they would happily send it back free of charge. I was happy to take the lower offer as it wasnt that much less really. Ill never buy another phone off gumtree thats for sure.
Next morning the money was in my bank, The order status said complete but it still showed the original amount i asked if they could change that to show the new amount offered but they said it was a software limitation and they couldnt do it. They did have a work around but it involved cancelling the order and doing a new one.
The service would have got a good rating if it had not been that I had to email them to find out why they had not paid me for my phone nearly 11 hours after recieving it, ok they could have been busy but then surley the staus should have been updated to checking gadgets or something like that. and then an email soon after, this is were companies like mazuma beat them hands down as they keep you posted on every stage from telling you they have recieved your phone, processed it, sending payment then another when its been sent., skrappa just sent an email stating we recieved your phone and checked it oh and we've sent your payment, all in the same mail.
I will use them again but I will know what to expect next time. Its probably because I have used mazuma so many times I expect a service of a similar kind. But its only a few areas that need a few tweaks
Review by Jozdani5 years ago
Excellent fast and reliable service quick easy transaction
Review by Bollywood Swast5 years ago
I got top price for my mobile phone and the money sent to my bank quickly. I would certainly check skrappa first next time I want to sell my used equipment
Review by Emons Skåne5 years ago
I was bit wary as I've never heard of this site before,but I needed a decent payment for my tablet and a quick payment. I was offered double which mazuma offered,and the payment was in my account the day they received my tablet. Excellent!
Review by Dedee Urasaki5 years ago
Thank You very much for the great communication and for the fast payment and for being reasonable :).
Review by Aekkasit5 years ago
It was pretty simple to find my phone and get through the checkout. The instructions to sell my device and get paid were clear and the price fair. I'll use them again when I upgrade if they have a good price.
Review by GuestMarcy5 years ago
I have used Skrappa on more than one occasion. They are very efficient and do not haggle over minor details. Very good service.
Review by Ashme5 years ago
I sold them my phone and they were quick and serious. I got my money 2 days after I send my phone.
I recomend it.
Review by Tink Rodsvn5 years ago
I found this company paying really good price for my mobile phone. Price was £20 more than everybody else so I requested (tracked) free prepaid envelope. To be honest, it was delivered really speedy and was in my letter box next day morning. There was some problems after it. I send my phone at Wednesday afternoon. Monday morning I received an email from scrappa asking when I gonna post my mobile. It was really stressful for me as this phone was valued for £220. Luckily it was send as tracked item. They checked status and said that theirs local post office claims, package was delivered to them but the do not have it. Issue was really between scrappa and post office. Anyway..
Finally, I got my money (full amount as agreed) paid yesterday, a week after I send my item. Also had message from scrappa (because I meant to post another mobile phone worth £120), saying if I want to send another, it is strongly advice to post in for myself using recorded sign for post office postage as they do not take anymore responsibility for prepaid 48hrs track postage which they send me.
In general. I got my money, full amount. They pay pretty much better than everybody else (so far), but I'm not too sure if I would go there again. At least not this time as I already have sent my second phone to another company.
Review by Armenia5 years ago
Would recommend to anyone recycling mobiles, prices are one of the best offered, they keep you up to date with the order progress and payment is very fast by BACs. Brilliant!
Review by Billey Gladwell5 years ago
Very good service thanks again
Review by Katmai Donnelllan5 years ago
I had a great experience recycling my old phone. Got a great price and received the cheque very quickly. Would definately recommend.
Review by Fini Bazala5 years ago
48 hrs ispell it took to be paid. What more is there to say? Awesome.
Review by Sectioned5 years ago
Phone posted Thursday, confirmation sent Monday night, brilliant fast service. Money given for faulty phone when shops in town turned us away. Brilliant!!
Review by Peerachat5 years ago
Posted my phone to this website company and next day had my money into my account by 2:30pm!! Amazing. Would recommend 100%. My phone was faulty and I am pleased with the amount they gave me for it!! Totally satisfied customer, thanks.
Review by BKelly5 years ago
Very easy to use..quick service and payment..would Definitely use again and would Recommend to anyone...
Review by Lamine5 years ago
I was so pleased to be made aware of this site they give you much more money for your phone than any other company and to send phone and was even easier over all VERY PLEASED. Thanks
Review by Haleymoo Meneghello5 years ago
their friendly team contacted me through my personal add and I signed up send me device in and within a few hours of receipt the money was sent. Pleasant communication and simple transaction.
Review by Shawnfi Gomar5 years ago
Thank you for your fantastic buisness for buying my old phone it was a pleasure to do buisness with you
Review by Hakansecurity Dinganga5 years ago
sent my old phone off and within a week the money for it was in my account
Review by Igi5 years ago
Got a quote for my phone set it up to send to them, received my pack next day and posted to them with there free postage and soon as they recieve my phone they tested it and transfered money right to my bank account, very satisfied, high recommened
Review by Dustyhub Dextraze5 years ago
I found this a very easy and hassle free. All information was supplied and easy to use . Very good.
skrappa.com is rated 5.0 based on
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