I had never purchased any products through SkinStore.com and was a bit hesitant at first. What drew me to their site was the variety of products they offer, as well as the brand "The Ordinary." I am sooooo happy that I discovered them! I love the variety of products they carry, and I know that I can not only trust them, but rely on their quality and fast turnaround. Now I am a loyal customer and know I can trust their site and their products.
Review by OmniGaming Kleinberga3 weeks ago
Pleased with the product that I purchased. Easy to take contact with help. Helpful chat stuff.
Review by KiwiBrit1 month ago
great shopping site Has everything that I need in one place. Cannot stand searching for products on numerous sites and with this site you do not have to.
Review by Cilalia1 month ago
Review by SteveRen1 month ago
I love the SkinStore.
They have a lot of selections of beauty products and the best promotions and sales.
Review by Piggyf1 month ago
Many thanks to you Macy for helping me with my delivery issues. Thank you SkinStore for the great customer service.
Review by Stezo Vaczy1 month ago
I am not happy with the item was being sent to me. It was opened and when I asked for a return, the customer service said no, because it was already open! But Lizi from live chat was nice and efficient. She sent me the return form straight away after checked my order. Thanks for her help !
Review by Cathlena Kupsik1 month ago
She was helpful
Review by Yakeen1 month ago
I received a faulty foreo from skin store. I charged the unit immediately after receiving. The product did not work. I sent skin store a message within 1 week after receiving and they are refusing to replace OR refund the faulty product because I threw away the packaging. DO NOT BUY FROM THEM! THEY WILL NOT GUARANTEE THE PRODUCTS THEY SELL TO BE IN WORKING CONDITION!!!
Review by Sairi1 month ago
Very difficult to get a good response from Skinstore.I am the one who is out of pocket but I have had to do all the communication.No help or response from them unless I chase them up.Poor P.R.
Review by Hertel Isassi1 month ago
I find many of the products I want on skinstore.com, I am offered great deals, and products always arrive quickly. However, the unhelpful customer service (not to mention inconsistent advice if I call multiple times regarding the same issue) and unfair and unclear return policy dissuade me from shopping at the site more often or using it as my first choice.
Review by Apokaisoku Riduzis1 month ago
Shipping speed can be better
Review by Olasubulumi Rossovich1 month ago
Great selection, good prices, reliable delivery
Review by Silvino1 month ago
I feel the quality of the skin store is not what it use to be. My last order was delayed big time and they did not reach out in any way to compensate me considering I am a tenured customer and when I finally received my order the day I was leaving on my vacation and one of the products I received was not what I had ordered. I feel attention to detail is lacking and I'm not sure that I will continue being a customer.
Review by Syvia Simpson1 month ago
Very positive and patient to wait for me for a long time. Highly recommended!! Thanks.
Review by Chandi Steit2 months ago
Liam, was very helpful in answering my questions and assisting me in a missing order
Review by Algarvegit2 months ago
Store is good. Good Customer service as well. Will re-order here soon.
Review by Llewellyn Pihan2 months ago
Customer service here doesn't get any better. Wish all stores would follow their lead. If you ever have a problem, concern, they will work with you. They really do put customers first.
Review by Debbi Sallur2 months ago
Demi really helps a lot. love your services.
Review by Taphis Novada2 months ago
I have never received my $300+ product.
Review by ToronTech2 months ago
Easy to navigate the site and to find exactly what I was looking for. Quick shipping and expert packaging. A+. Thanks!
Review by Joette2 months ago
I have been enjoying
Review by TaeRonDo2 months ago
Shipping is very slow, the website showed a 5-8 day delivery window but it actually took 2 weeks. No paid delivery should take that long.
Review by RockerShaun2 months ago
A skincare addict's dreamshop!!!!
Review by SueG2 months ago
It has a vast selection but they do not have the whole collection of any particular brand. But to make up for that they always have a discount promotion happening .