This was my first time purchasing skis and was looking for a little guidance. The team at Skimo was absolutely amazing - they really took aboard my goals and preferences and guided me through a number of options. It made a potentially intimidating purchase an absolute joy.
Really appreciated the patience and really impressive expertise. They clearly know every piece of gear they sell inside and out.
Mounting and shipping was ridiculously quick - I was on the slopes the next business day. Best of all, I absolutely love my new skis!
Review by Avichai4 months ago
I just had the best experience possible with a Skimo representative over the phone. Basically I've had a big trip coming up for some time and I've been phoning all over Vancouver, trying to find this replacement parts for my Dynafit TLT Superlight 2.0 bindings so that I can use ski crampons on them. Everyone said they'd get back to me in 2-3 days and that's been happening for about 2 weeks now with different vendors. After essentially spending weeks trying to find this rare replacement parts in store across Vancouver, I just spent 15 mins on the phone with a guy from Skimo co and I now have all of the replacement parts I'll need for this trip before the end of the week! Thanks so much to Skimo for existing and for helping people like me who are clearly underserviced in a city as close to the mountains and the backcountry as Vancouver, BC is.
Review by JoseMendes4 months ago
Outstanding service. Quick response and excellent customer service. Could not be any better.
Review by Sakihya4 months ago
Personalized assistance with gear, they really know their stuff!
Review by Luchieh4 months ago
Good selection of skis, skins, and bindings. Helpful staff. Attractive sales price. Fast turnaround and delivery
Review by Cenz Toosweet4 months ago
I was able to get email and phone advice and answers to my questions easily and once I made an order it arrived as scheduled and I am happy with the skis.
Review by Lrn Houching4 months ago
Needed these for a trip up Mt Shasta
When you need crampons you NEED them.
Skimo ordering was easy
Service and delivery was exceptional
Jeff got them mailed the same day.
Worked perfectly-- Dynafit standard
Skimo is the first place I'll look now
Thanks so much
Review by Zeigh4 months ago
Excellent customer service. Very responsive by phone or e mail, friendly, honest, and just great people with personalized service. Things ship out fast and well packaged. Great prices too!!
Review by Punkhibee5 months ago
Outstanding customer service and selection of gear. Take the best cold-smoke, blower pow day of the season combined with the best all-time corn session, that’s Skimo Co!
Review by Ulanda5 months ago
Skimo has always provided great service, and knowledgeable staff to assist with quality gear purchases.
Review by Megat Foucat5 months ago
Awesome Customer Service! I needed to find some ski boot liners for a hard to fit ski boot and they worked with me on specific measurements to find the exact perfect fit! I will definitely refer Skimo to my friends.I received them in 2 days, very quick. Thank you, Carrie in California
Review by Gula5 months ago
This is the best customer service I have ever received. Jeff was so helpful and went above and beyond. I will be referring everyone I know to skimo. Awesome company!
Review by BrandonKlein5 months ago
The team at Skimo are friendly, very knowledgeable and patient. Great experience in dealing with them—
Review by Nytstar Berbari5 months ago
Awesome company and ship to NZ which is a bonus!
Review by Gentille Charbonnel5 months ago
In a age of disappearing outdoor specialty stores, online shopping and mediocre customer service, Skimo provides world class customer service and great product knowledge that can't be beat. Wouldn't go anywhere else!
Review by Cab Retzer6 months ago
customer service is very helpful in answering any and all questions. Very quick turn around!
Thank you ,
would not hesitate to shop again
Review by Ksantosuosso6 months ago
Customer service was excellent and they had the ski crampons I needed in stock. I do wish dynafit included some type of spacer since the crampons only engage about half depth with a low heel riser. I will be making a spacer myself.
Review by Delfos6 months ago
Not your normal "online" store. You can call and speak to real employees on the shop floor who really know and use the equipment they sell. This is the next best thing to having a really great local shop that stocks all the best backcountry ski gear. They have gone above and beyond several times to get me the info I need on a niche part, or to make a shipment happen when things got screwed up.
Review by Vaelua Chande6 months ago
These guys are super helpful!
Review by Guyv6 months ago
Skimo really took their time to help me out on a hard to fit application. AND they had my size 32 boots in stock too!
Review by Bogna Nagelsztajn6 months ago
Excellent and knowledgeable staff. They spent quite a bit of time with me on the phone to select my skimo package
Review by Emigijus6 months ago
perfect minimal shipping and great product and service.
Review by Fileccia6 months ago
Amazingly fast. Super flexible. Gave me good advice. Ordered a new set up on Tuesday, it arrived ready to ski on Friday and I was skiing on Mt. Rainier on Saturday! Outstanding, thank you!
Review by Pinko Njozela6 months ago
Excellent product knowledge and service.
Review by Hahn Knak6 months ago
These guys are great. Always unbiased opinions And useful, free advice even if they don’t have what you’re looking for and you get something somewhere else. Customer service is an over used word and an under used concept. Not at skimo.