The forklift cage platform we ordered came without screws or hardware. When we ordered on 9/6/19 we were told it would take 1 week to arrive when in fact in took a little over 3 weeks. There was no paperwork in the box and no warranty information,
Review by Kavneet1 month ago
My experience was amazing with SJF, Eric was extremely knowledgeable about all of the sizes shapes dimensions and depth of everything I was looking for really got my warehouse back in shape! Thank You!
Review by Rovadevel1 month ago
Quick delivery and great communicators!
Review by Jojongcelyn1 month ago
Good experience. Good product
Review by InLumina Borowicki2 months ago
Great experience Justin was such an easy person to deal with, and the guys at the warehouse had helped loading my van.
very recommended if you looking for new or used shelves.
Review by WMcF Beovich2 months ago
Transaction was smooth and easy! Justin Erkenbrack was great to work with.
Review by DorfoStar2 months ago
Great product, shipped quickly and the salesman was a huge help!
Review by Lowery Zeloof2 months ago
SJF was instrumental in helping me avoid a major issue with our business move. Jason went above and beyond to help me find the widespan shelving beams that I needed in order to be ready for our scheduled move. He could have easily just said we do not have them and went on to the next customer, but he took my number and did the leg work to find what I needed in another state called me back like he said he would do. Ultimately he sold me the beams. I appreciate the extra effort and the (doing what he said he would do approach). Rare to find these days. Thanks again Jason!
Review by Vaskor2 months ago
Review by TheRosemariesuz3 months ago
I've been working with Justin Erkenbrack on a large build out project for a new space we just acquired. Our timeline was extremely tight and changed multiple times. Justin was very responsive, helpful, and knowledgeable. He helped keep everything on track and gave recommendations for more affordable options through the process. I don't think I could have pulled this job off with any other supplier. Thanks Justin!
Review by Jaydah3 months ago
Awesome costumer service! I was searching for over 60ft of 8 ft hug tear drop shelving for our small museaum InLake City Colorado and was worried about getting them here. We are in the most remote county in the lower 48! The shelving arrived within the day it was slated to arrive. In fact it was a day early!
Also I was shopping on eBay at first and and they all said free shipping. To cut the story short. SJF was well over 2K cheaper with not shelving and delivery!
The used shelving was in excellent shape and snapped into place with no problems!
Review by TFondren Thrams3 months ago
SJF always has what we need. They listen to our issues and assist us in the design and execution of our projects. Sam continues to be one of the most flexible vendors I have ever had the pleasure of working with. We add, change or remove items from a project - he adjusts the plan and gets it done. When we need work completed on weekends or non-standard hours - he finds a crew to get it done. Thank you.
Review by MsBoss Marthines3 months ago
Used components should have never been shipped they were in such bad condition. Will not buy from SJF again.
Review by Berre Henchfone3 months ago
Salesperson Kendal Kalamaha was excellent to work with. He took the time to ask questions to help me find exactly what we needed. I would recommend SJF to anyone looking for warehouse racking!
Review by Pazy Lagström3 months ago
Kendall was great to work with. He was timely and very professional. We would certainly do business with them again.
Review by Bbee3 months ago
Kendal did a great job putting together a Cantilever order. give me a quick quote. got it shipped on a time frame to meet my customers needs.
Review by Johnee3 months ago
Just as depicted.
Review by SusanBroadmeadow3 months ago
Very helpful sails staff; Mr Vance Haugen. Super helpful. Order process was very smooth and easy.
Order shipped quickly and on time
The pallet racks are exactly as needed, went together quickly and easily.
Review by LParsons3 months ago
Great. Would use again
Review by Mufcev Derrow3 months ago
Good customer service but delivery issues.
Overall service from SJF customer service was great but freight delivery fell short. I was given three different delivery dates after receiving an order confirmation. Each time I called to check status it was pushed out another day. This ended up delaying the job and we had to change the delivery from our shop to the job site which costed us an additional shipping charge.
I would highly recommend anyone purchasing from SJF and SJF employees to look outside of having the merchandise shipped by Old Dominion as they cannot seem to hold a delivery date or give accurate ETA's.
Review by Jhonata3 months ago
All in all a good job getting my order to me on time and in full
Review by Purpayrus3 months ago
Jason was tremendous help! We have set up the racks we received and are ordering more.
Review by TecIT4 months ago
knowledgeable sales people. walked me right through the process. material looked great when it arrived and went together well. will definitely use them in the future.
Review by Gerrett4 months ago
SJF was friendly and professional. They did a follow up with me after I picked up the materials to see if I had everything and if I had any questions. I would go them again.
Review by Desterina4 months ago
Nice people to work with. Quality product. Quick loading