Got a virus, and found many flaws on their security that may have lead to this. I talked to many people in their support, they simple start to guess and give me confused information. You can all simple ask me and i will send a copy of the texts where one person of the help desk asks for a procedure and then the other says the procedure wont work that happened twice. At some point they stoped to answer me at chat saying i should wait their hi technicians work on the case. The hi technicians answer every 10 hours they gave 3 different procedures and then other technicians said 2 of them are not possible to do. I hired people to solve, untill this moment they already told me that siteground has flaws on security and that the procedures are wrong. This company is indicated by siteground itself. I lots 3 days of work, all my clients are crazy, no one does anything. Very often a supervisor comes and give a copy and paste answer with some procedure i have tryed before without even reading my case. Now they said there is a solution a partner company that will solve the virus for 2000 dolhars. One of the supervisors said it would cost 200 dolhars to clean all the websites and the server and then the other said it is 200 dolhars per website. How much they gain from this partnership i do not know.
SiteGround España is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about siteground.es.