I purchased a Neato-XV-Signature-Pro-945-0065-Robotic-Vacuum-Cleaner and what a fantastic product it is. Not knowing much about the product I contacted simply things Via email and received a prompt reply from a member of staff named Dan. He was super friendly and helpful, and answered all my relevant questions without hesitation. The product arrived on time and was well packaged. I would recommend this company to anyone, and certainly will be returning in the future. Thank you
Review by Mimizebiouk Avrahan4 years ago
Great company,fast service.
Review by Theneatsaw4 years ago
I ordered this item and then a couple of days later they emailed to say it had been damaged in transit so did I want a refund or a different item they had in stock. I found it actually quite difficult to believe that the item had been damaged and they'd let them know and they'd let me know quite so quickly. I suspect they didn't have one in stock but didn't like to admit it after they'd tolde they'd got one.
Review by Nasha4 years ago
The first mixer never made it. I was then told I'd get a replacement 2 days later. Stayed in all day again waiting. Still didn't come!! Arrived on the Friday. A disappointing experience on this occasion.
Review by Jadon4 years ago
Emailed to ask when order would arrive and redirected to trust pilot.
When will my order arrive?
Review by Yarttis4 years ago
My order was not fulfilled, since the company said that the last one in stock had been damaged - they asked me to let them know whether I wanted a refund or whether I would like the item put on back order.
Unfortunately, when you ring their number, you get an answerphone message advising there is no-one there to take the call (even though you are ringing during working hours), I left a message, asking them to call me back to discuss - that was a week ago. I rang them again today, got the answerphone again - again I left a message for them to call me. I'm still waiting.
Review by Aurelie4 years ago
Excellent value and arrived quickly and as described
Review by Gillardstunts5 years ago
I purchased a Brabantia product, and even with the free shipping option the product arrived within two days. Thanks Simply Things.
Review by Landrie5 years ago
I bought a Brabantia Laundry Bin, the price was excellent and so was the speed of delivery. Would buy again
Review by Corne5 years ago
Ordered at 2310 on Tuesday night. Item delivered to my door 0810 Thursday. Well packaged. Order update throughout and a City link tracking number to follow delivery.
Will definitely buy from simplythings again
Review by Beijin5 years ago
I would highly recommend this shop. Excellent prices and excellent service from start to finish. Quick delivery! The member of staff i spoke with was very helpful and gave me some great advise. Website is now saved in my favorites and i will be defiantly be back again :)
Review by QulityGal5 years ago
Ordered a Brabantia post box. Dan gave me an excellent price. The box arrived promptly, it was very well packed. Great service, I can recommend this company.
Review by Demar5 years ago
I paid a higher £10 delivery charge to get my delivery sent on a Saturday, the package was large so I could not get it delivered to my work address so I had to pay the extra for the Saturday delivery. I got an email on Saturday telling me that my delivery would arrive in 2 days, this meant I had to make sure someone was at my home address to collect it as I was at work during the week. I have since sent an email to ask for a refund on the extra delivery charge but I have not heard back. However, I have received this feedback email instead so unfortunately my review is obviously not a good one.
Review by Gisho Tzouxalas5 years ago
Mitigation is that once you realised the error then notification was sent and more importantly funds returned.
Review by Sui5 years ago
Fantastic! Really pleased with product and reasonably priced. Fast delivery-would definately recommend this supplier.
Review by Kjori Djekanovic5 years ago
very helpful quick delivery and you get what you ask for any problems and they will sort it out
Review by Ouzin5 years ago
Found site so easy to use and a quick delivery of goods
Review by Somewhat Chojnacka5 years ago
So far, 5 days after placing order I've had no acknowledgement of it, no receipt of payment and no contact (apart from my phoning them) to saty when or how my order will be despatched. i.e. no service to actually review.
Review by Meer5 years ago
I am still waiting for my goods and a reply to my email!
Review by Riffi Skulska5 years ago
The Garmin approach watch I had from Simplythings was the cheapest on the market with the same quality as much more expensive sites, I am very happy with the service and price
Review by Drisya Kolacz5 years ago
Bought the Scala Rider Solo FM Bluetooth Headset for Motorcycles, excellent product.
Review by Natilie5 years ago
Good experience although confirmation of sending would have been appreciated.
Review by TonyaB Badwal6 years ago
I would use them again.
Review by Manvika Mokanasivam6 years ago
Efficient and reliable service. Product was genuine and slightly cheaper than other sites. I would recommend Simplythings and use them again.
Review by Hegnet6 years ago
Bought a Brabantia toilet roll holder. The item wasn't in stock, they informed me straight away and dispatched it once it was back in stock.