Responded quickly and effectively. Outstanding customer service.
Review by Sarlax Adenodi3 weeks ago
You are asking my opinion of something I won't have yet for over a week.
Review by ZaraW1 month ago
I appreciated the honesty of everyone I worked with at Simply Bits.The sales person was kind in setting up a schedule that fit our needs and their resources. Unfortunately their tech guy couldn't find in signal from their tower in our area. Anthony, the tech guy, did a good job of answering my questions and the other options that might be available to us. Please keep me on the list of potential customers when you put up a new tower that will bring service to our area.
Review by Homejoy McCadney1 month ago
Even though the technician showed up in the morning (we were supposed to have an afternoon installation), it worked out OK. The tech (Todd Alger) did a great job and routed the cable as I requested. The speed over the VERY slow DSL I previously had is amazing. So far, we are completely pleased with the line of sight microwave link that Simply Bits uses. My only regret is that I put up withe Century Link BS about high speed internet for so long.
Review by Jazzlyn Kristobertsdottir2 months ago
Worst internet around. Won't return calls. No service in till 9 am and drops at 8 pm. Don't use them
Review by LHiga Woolard2 months ago
Cheryl answered all my questions and was very helpful. I signed up for the service. I was impressed with the information provided.
Review by Arrebaba NInaam2 months ago
Ordering service from Simply Bits was quick and easy. The customer service was friendly and helpful.
Review by Sikunder2 months ago
So far so good!
Review by Teds2 months ago
my installer was amazing, couldnt be happier
Review by Santhosam Giampino2 months ago
Good service and good team work
Review by CMonreal Hojdelewicz2 months ago
Excelente customer service
Review by Chachy2 months ago
The sales person I spoke with was very helpful, professional and friendly.
Review by Saiida2 months ago
Justin was professional, communicative, and fast installing our new internet service.
Review by Urb Sanchas3 months ago
Phone call was picked up immediately, no hold time! Young lady was very helpful and was able to set us up with service and did not have to transfer us to another party, it was all done in a very short time! Very happy with their customer service!!
Review by NicolaF Paczuski3 months ago
Knowledgable sales person made everything easy.
Review by Burton Lierse3 months ago
I appreciate the help from both reps I spoke with! Thank you for getting me set up in the new house! :)
Review by Silvius3 months ago
Very professional and courteous. Got me up and running in a few hours
Review by Sjbc3 months ago
Your representative was knowledgeable, patient, and explained things to me clearly. She answered all my questions and didn't make me repeat anything!
Review by Barberguy3 months ago
Ivette was extremely helpful, friendly, and professional!
Review by Bafford3 months ago
I am a new customer, (signed up for internet service last week) and I want to commend Geoff on his outstanding customer service. He spent an hour with me this past Friday evening over the phone reviewing my setup and patiently answering my questions. much appreciated. thx
Review by Teimdal Coombe4 months ago
The installation went very well and the installer was very good and kept us informed through the whole install.
Review by Dickcustomer4 months ago
The installation process was easy to schedule and when the showed up (on time I might add) they described what they were going to do, where the antenna was going to be located and how wires/cables were going to be placed. They were efficient, friendly and knowledgeable. I would hesitate to recommend Simply Bits to neighbors and friends.
Review by Chamekir Helbonia4 months ago
Responsive and friendly, we like the personal touch and local service.
Review by Ninananana4 months ago
They did everything they promised, when they said the would. The internet service is everything they promised and suits our needs.
Review by Mnemonic4 months ago