Very poor service from the Danish agent in connection with valid addressing of one set out of having eight sets. Unfortunately one set is not the usual quality, which ended in a long debate during which the agent was rude - ignorant and kept stating the costumer was wrong - 7 other sets taken greatly care of should document she is wrong? It would be smart of a "quality brand" to be respectful towards clients. It is cheaper and results in great marketing, comparing the cost price of the products, this certainly was not a smart move. Stating the costumer was wrong and arguing Danish Laws she clearly did not understand herself. At NO point did she say anything like; I can see you have plenty of our products, how lovely... I can see you look after your things, (which is clear from the presented quality of all things), at NO point did she get anywhere near saying: "I am very sorry you have had problems with one of our procducts, let us see how we can resolve this.." All she did was placing blame - OMG a poor performance.
SIMONE PERELE is rated 1.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about simone-perele.com.