I have an excellent experience with this online shop and buy from them for several years already. Quality of the jewelry is very good. Design is unique. The weight of silver pieces I bought was big for the price I paid because of their great discounts deals. I usually buy jewelries from them during Black Friday deal and saved fair amount of money. I like to buy their interesting pieces also as gifts for my relatives. There is one of my favorite sets in the picture I uploaded (the only chain is not from them). Shipping is very fast! I do not know about their return policy since I did not return anything.
Review by KillerEyeDoc1 year ago
6/2/18 returned very unsatisfactory Mexican opal ring with same packaging and invoice information to SilverRushStyle (S.R.S.). Per S.R.S., I also sent email to them same day re. the returned ring. About 6/15/18, I tried calling both S.R.S. phone numbers listed on their site - one of the numbers the mailbox was full; the other number no live person ever answers, so I finally left a voicemail with my phone number requesting a call back re. return. It's 6/22/18 and no call back yet. About 6/22/18, I also emailed S.R.S. a 2nd time via their "comment" box of their return policy section, and received no response to date. I know they received the Mexican opal ring 3 weeks ago. They have my ring, but I have nothing in return. When will I get my $67.55 back from S.R.S.? Does anyone know of a way to talk to a live person in this company? This is the worst online customer service I've ever come across and I want to warn others about S.R.S.'s non-existent sham return policy. Margaret G.
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