I recommend Signpost to all! My reviews are soaring, and the email service is getting me in contact with clients who otherwise would have forgot about me years past. The nominal fee is very affordable for the results I'm getting, thank you! --Chandler Media & Design
Review by Housein2 months ago
A horrible company, will not cancel service, I am not getting anything for the money!!
Review by Shofi3 months ago
We really didn't need this but we tried it for a year. But all they do is send emails constantly to customers for feedback. Almost everyone unsubscribed. I wanted to stop and get a refund after a year but they said everything is already set up done and paid for, so no refunds. We have a less than 4 star review through signpost customer email subscriptions and they said that is still helping get to get more customers! We already have high rating on our internally driven customer feedback systems so Signpost actually didn't help and turned out to be an expensive duplication of effort. Now we really aren't marketing for new customers - we need to hire more employees. Unfortunately Signpost can't help with that. Just no refunds.
Review by Jinku3 months ago
This is a great service as a business owner and operator it was great to have a program to do my email marketing. Mia doesn't sleep doesn't take breaks doesn't get sick lol it's just always working for you in the background.
Review by JoanBekowsky3 months ago
I am very happy with the service and results that my business has received since they came on board. Molly has been great. thanks for everything
Review by Yachtsman Tidore4 months ago
Signpost consistently delivers our successful email campaigns resulting in new customers and better customer retention. I highly recommend Signpost and we plan to use them for our other business entities also. Very professional, highly customer driven, knowledgeable, courteous and responsible employees.
Review by Firstorder5 months ago
Rick production manager of Peace Entertainment, Inc. I was skeptical at first and things seems okay, but when I worked with Tara the manager things began to turn around. To an above and beyond 5 star service!
Review by Possidento6 months ago
It's difficult for one as a business owner to put a "value" on a review, but we hsaw our reviews increase week by week until we had a strong base on all 3 platforms (Google, Yelp & FB). I love hearing new customers say, "I've heard very good things about you", and when I say, "Oh yeah, from who?" they reply, "I did some research online and you have great reviews!" - It just brings a smile to my face. Knowing that all the hard work one puts into a business is paying off.
I was a sceptic and decided to dip my toe in the water, but after a year I can tell you these guys are the real deal. Great resource for any small company that deals locally and their people are top-notch, receptive, attentive, responsive and very patient and professional. I can say I am very pleased with the results!
Review by Viney Kwandt6 months ago
This is an excellent tool to help you remain engaged with your clients! From source tracking to promotions and follow up, Signpost puts all this on autopilot so you can have some piece of mind knowing your marketing efforts are all taken care and place your energies to other important tasks of your business growth.
Review by Bafford6 months ago
Horrific contract terms. Don't trust them or the service. The service doesn't actually drive reviews to yelp, only to their internal review site - not public and doesn't help. They'll lock you in and keep billing even when they're not providing any services. Effectively a SCAM.
Review by MThomson AidanBuckley6 months ago
Signpost has surpassed my expectations and I haven't even had it active for 30 days. Already paid for itself.
Review by Johnamancio7 months ago
Signpost is a team of professionals who are always willing to help. Customer service is always available and they helped me generate reviews in a way I could have never done on my own. I would recommend this company.
Review by NasrUllah9 months ago
I have reviewed signpost services and find that this company provides marketing services not available with many traditional email management companies such as Mail Chimp. Specifically, Signpost is can use its artificial intelligence engine to automatically ask your clients (customers) for both reviews and/or referrals, by email AND by phone text. Or, you can manually customize and filter your contacts for such services. Signpost also helps with CRM, customer relationship management in a unique and beneficial way. I wholeheartedly, can recommend Signpost for companies looking to increase positive reviews, their web presence, and to grow their business.
Review by Wilkinsons9 months ago
SignPost helped our business get more Google reviews and contact customers easily! Highly recommend for any business.
Review by Mlroun9 months ago
"When we began working with Signpost we had about 480 members and roughly 700 leads and our reviews were somewhat nonexistent. We’ve been with Signpost for about 9 months and in that time we have hit 734 members and over 1700 leads with a 4.9 star rating on Google. Signpost has literally turned our business around and has brought so much foot traffic to our gym and driven folks to complete reviews that they normally skip over or ignore. I love when a prospect comes into the gym holding up their phone to show me the offer they received from Signpost and they’re ready to join! It doesn’t get any easier than that. Huge thumbs-up to Scott and his team! They are our business partners from here on out!"
It has been a nightmare dealing with them. I have told them that I have wanted to cancel for months now. They refuse to be professional. They have since charged me multiple times against my wishes and have not given me the chance to even speak with someone who "has the power" to cancel my account. I wouldn't even recommend this shady company to my enemies..
Review by Asax Ernstsson11 months ago
Although I knew I had many happy customers, I had a hard time getting anyone to leave a review. Sign post has increased my reviews so much! I love getting immediate feedback from our new customers
Review by Bafford1 year ago
We were able to resolve our differences.
Review by Dexuz1 year ago
This is an updated review. I had a lot of issues with them initially, but they sorted it out, so I'm updating my review to reflect this.
Ultimately, the system isn't what we're looking for and it's not as customizable as what we're looking for, but they have a good model and definitely would be a great solution for most businesses.
Review by Chorisia1 year ago
I have been with Sign Post for about 3 weeks, and I really enjoy my experience with them. Everyone there is very professional and knowledgeable. They inform me without making me feel like I have to buy something. I am getting good feedback from my customer contacts.
Review by Bolvin1 year ago
New to the service but have been treated professionally and am happy so far... very hopeful that I can give them 5 stars very soon!
Review by Darksiderix1 year ago
Review by Ponni1 year ago
Get away from this comapania, the only thing that this company wants is your card to take out $ 299 monthly. I have a small business and they lied to me from the beginning, they have not done anything for my business but to take money, and if you want to see is true this is the name of my business LA MASSAGE BY DESIGN, and you can see that they have not done anything for me. When I told them I did not want their services anymore for lying to me, they sent me an email saying that I had to complete the rest of the year. What I'm saying is that I did not even start with them and they have already taken 3 payments and they want to finish the rest of the year.
Review by Mahboubeh Kamberov1 year ago
We have had great success incorporating Signpost into our marketing mix. It is super easy to use and helps us communicate with our customers on a regular basis. We use this platform to keep our company front and center with our existing customer base and to build awareness with new customers. We have seen our online reviews increase as a result of this campaign as well. We really love how easy it is to use as well. I would definitely recommend Signpost!
Review by Qba Heuff1 year ago
Signpost is awesome and I’m excited to use their system!!