Terrible, bought hockey skates. Seller prints the shipping label, which means he has 14 days to send. If he doesn’t then I get refunded. Terrible communication, it’s been 4 days since the order was placed, have to wait ten more to cancel. No response from seller, takes at least a day to hear from anyone at the company. Going out to buy new skates, and probably receive these next month.
Review by Larrylou1 month ago
Great platform to buy and sell your athletic gear. I have had wonderful experiences both as a buyer and seller, and Sideline Swap makes this process easy and smooth. I would highly recommend to anyone look to buy or sell quality sports gear for others who are looking in the same realm.
Review by TazzleRazzle1 month ago
***Update to my original review below: So as it turns out, I was given erroneous information by UPS and after contacting Nick @ sideline swipe through email, he immediately got back to me and contacted UPS himself and was able to resolve the issue and assured me that my son would get compensation for the lost football pads once they received the refund from UPS. So because of their quick response and pleasant customer service I am now giving them 5 stars.
So far having a horrible experience and it stinks that there is not customer service to call. My son(the seller) printed out a label that was paid by the buyer. My son printed the label and mailed out the package in good faith and it looks like UPS lost the package which contained brand new expensive shoulder pads. So the buyer cancelled the transaction Sideline swap refunded the buyer his money and now UPS not only lost my sons shoulder pads but because the buyer paid for the shipping label UPS is going to refund him the value of the the shoulder pad because it was the buyer who paid for the shipping. So not only did the buyer get refunded by sideline swap but they are now gonna get free money from UPS for the shoulder pads and my son is out the sale and the the shoulder pads. Im not happy. Someone needs to step up here.
Review by Iosifidis Delchev2 months ago
Excellent, platform. Good experience.Thanks
Review by Slawomira2 months ago
Great deals, easy to buy and sell from. However, I don't like how sideline swap takes a percentage of your sells, and the shipping is expensive.
Review by Madea2 months ago
Great place for athletes to sell and buy gear! Also, an easy way for teens to make some cash too.
Review by Chinck2 months ago
Great site and nice to have something specific for specific sports and the community is great
Review by Ioc2 months ago
SidelineSwap should have better policy in place requiring sellers to ship within 48 hours or a higher % of the total sale goes to them in fees. I'm sitting on nearly 7 days now and the seller has yet to ship the item. The business model has to be near or like Amazon or there's going to be problems selling "like new" products. The wait game is a thing of the past for online shopping regardless of new/used and who it's purchased from. This is a big opportunity for you to differentiate yourself.
Review by Elaim2 months ago
Sold an item for the first time from Canada to the US. The process was ridiculously easy and my item sold in one day. What a great service! I feel I would not have been able to get the same price in my home town in Canada. Will definitely sell again through SidelineSwap.
Review by Maisiewasey Hrabetin2 months ago
Easy transaction, highly recommend.
Review by Toufiq2 months ago
I used Sideline to get my entire set of field lacrosse goalie gear, and saved a fortune in doing so. They have a huge selection from trusted sellers to choose from. I don’t buy gear from anywhere else now.
Review by Withero2 months ago
Easy to use and very easy to sell products
Review by Madhanie2 months ago
Always a smooth transaction!
Review by MicroW3 months ago
Great so far.
Review by Jaworski3 months ago
I sold a A2000 gotm for way cheaper than I wanted and the site took over $40 plus more for shipping then hasn’t paid me on the cash out. I will be contacting authorities. No issue with that. It’s not happening to me without a fight. $246. Nah. You messed with the wrong people scammer.
Review by Wursheep3 months ago
Buyer Beware. If you test the water here, start small and inexpensive; thankfully I did, and won't be back. Note the "automated" responses and feedback on the site. I've emailed them twice, and have yet to receive a written response from either email, but they promptly posted automated responses on my behalf essentially without my permission. They put little effort into their reputation, and I am not a fan.
Review by Mazurkas3 months ago
Easy to use. Great support from them.
Review by Anxiously3 months ago
I was in need of immediate assistance as an item that I had already shipped was cancelled due to being purchased was a stolen credit card. Granted it was during the weekend, but the assistance that I received was very slow and did not completely solve my issue. I was left to figure out what needed to be done on my own. I sent an email on Saturday afternoon around 3 P.M. and did not hear back until Sunday morning at 8:30 A.M. which is responded to almost immediately that I would need further assistance. I did not hear back until 9 P.M. Sunday night and that was after I had sent another email asking about what was taking so long. So for the entire day on Sunday I was left to have no idea what was going on and if my situation would be able to be resolved. As I said I understand that this all happened on a non-business day but the lack of knowing what was happening was very unsettling. I had shipped a very expensive pair of cleats and for over 24 hours I was left to not know how or if the situation would be resolved, and if I was not able to recover the cleats, whether or not I would be compensated for them as it was no fault of my own as to the fact that they were purchased with a stolen credit card. To be honest as of the writing of this, Tuesday August 27th at 11:30 A.M. I have still not received that answer. Hopefully the cleats will be returned to me as the package intercept seems to have been successful, but until such time as the cleats are physically in my possession I am a bit worried about this situation being resolved.
Review by TraciAnn3 months ago
Some great deals on Sideline swap! I have had success as a buyer and seller... never had any issues and my experience has been outstanding!
Review by TerranoProject3 months ago
They do a good job of keeping customers identity and private information safe, the app works smoothly and they keep people from getting ripped off.
Review by Kiwanis4 months ago
Great site to buy and sell gear!!!
Review by ShazyQB4 months ago
Quick and easy way to sell your old sports equipment!
Review by TravelingBikerdoc Unan4 months ago
Easy peasy transaction. Wouldn’t hesitate to use again.
Review by Rlogan Stonbely4 months ago
sideline swap is the best!! amazing deals!!
Review by Fonix4 months ago
Terrible experience with Sideline Swap and seller. They did nothing to protect the buyer and then their web-bot posted an automated review rating the transaction well. I had no opportunity to post my own review.